Experience

Phillips Flowers & Gifts

• Florist

  • 2017 - Present

  Participated in seasonal design work for the Christmas and Valentine’s holiday.Produced flower arrangements for special events.Learned to assemble flower bouquets, basic greening techniques, and flower preparation.Filled customers online and phone orders.



HomeGoods Stores

• Assistant Store Manager Operations

  • 2014 - 2017 3 years , Wheaton, IL , Manages and directs the work of over thirty full and part time Associates.Interviews and recommends the hiring of store Associates.Evaluates Associate performance, recognizing Associates through reward and discipline.Plans daily work activities and allocates work assignments among Associates.Analyze store scheduling needs and makes staffing recommendations to Store Manager.

• Assistant Store Manager Merchandising

  • 2006 - 2014 8 years , Greater Chicago Area , Directs and guides store Associates to effectively execute merchandise presentation philosophies.Identifies merchandising opportunities and challenges in each department by reviewing the sales report; develops and coordinates action plans to resolve any issues.Manages flow and placement of all store merchandise.



Mikasa Store

• Sales Supervisor

  • 2000 - 20066 years

  Responsible for opening and closing the store in the absence of a manager.Assist management in payroll and scheduling.Provides all customer service functions, including processing returns and voids.Ability to resolve customer complaints to ensure customer satisfaction.



JCPenney

• Visual Merchandising Specialist

  • 1997 - 20003 years

  Improve merchandising displays through strong visual orientation.Responsible for visual promotions of store wide events.Traveled to other J.C. Penney stores to provide visual assistance.Worked in conjunction with department managers in merchandise placement.