Experience

Matrix Providers

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Timecard Cootdinator

  • Aug 2021 - Present



360 Talent Avenue

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Apr 2021 - May 2021

  Oak Grove, Missouri, United States A recruitment management consulting firm that specializes in driving efficiency in talent acquisition. We offer a turn-key solution for growing businesses in high demand of great talent. Our consultants partner with business leaders to build the critical infrastructure needed to run a successful recruiting organization. We offer flexible contract recruiter support that is fully integrated into your talent acquisition process quickly and effectively. Recruiting On Demand is an affordable way to… Show more A recruitment management consulting firm that specializes in driving efficiency in talent acquisition. We offer a turn-key solution for growing businesses in high demand of great talent. Our consultants partner with business leaders to build the critical infrastructure needed to run a successful recruiting organization. We offer flexible contract recruiter support that is fully integrated into your talent acquisition process quickly and effectively. Recruiting On Demand is an affordable way to scale your recruitment team. Our expert recruiters function as an extension of your internal recruiting program, complimenting your existing recruiting team or acting as your sole talent acquisition engine. Through consultative support and Recruiting On Demand, we structure our clients' overall talent acquisition strategies to ensure they meet their business hiring objectives! Show less



CDM Smith

• United States
• Civil Engineering
• 700 & Above Employee

• TAC Coordinator--FEMA Disaster Recovery Coordinator

  • Jan 2020 - Oct 2020

  Guaynabo, Puerto Rico---Currently Working Remotely from ROR • Currently working remotely until October 28, 2020. • Reviewing / approving Time & Expense Documents. • Reviewing / approving travel request. • Conducting accountability checks and call-downs. • Assisting with mobilizations and demobilizations. • Reporting / documenting incidents (such as safety or rental car incidents). • Elevating issues and concerns. • Maintaining staff personnel folders. • Support staff evaluations. • Support staffing requests (backfills… Show more • Currently working remotely until October 28, 2020. • Reviewing / approving Time & Expense Documents. • Reviewing / approving travel request. • Conducting accountability checks and call-downs. • Assisting with mobilizations and demobilizations. • Reporting / documenting incidents (such as safety or rental car incidents). • Elevating issues and concerns. • Maintaining staff personnel folders. • Support staff evaluations. • Support staffing requests (backfills, collecting demobilization dates).

• TAC Coordinator--FEMA Disaster Recovery Coordinator

  • Jul 2019 - Dec 2019

  Oakland, California, United States • Reviewing / approving Time & Expense Documents. • Reviewing / approving travel request. • Conducting accountability checks and call-downs. • Assisting with mobilizations and demobilizations. • Reporting / documenting incidents (such as safety or rental car incidents). • Elevating issues and concerns. • Maintaining staff personnel folders. • Support staff evaluations. • Support staffing requests (backfills, collecting demobilization dates).



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Talent Acquisitions Coordinator

  • Mar 2019 - Jul 2019

  Kansas City, Missouri, United States • Coordinate/schedule interviews. • Daily correspondence with candidates, management, and talent advisors. • Compose/administer offer letters. • Ensure maintenance of accurate and concise records and reports concerning all phases of the recruitment process. • Assist in accurate completion of background investigations.



Jackson County, Missouri

• United States
• Government Administration
• 700 & Above Employee

• Tax Payer Service Administrator

  • Jun 2018 - Jan 2019

  Kansas City, Missouri Area • Lead team of 15 collections clerks in daily interactions with taxpayers. • Provide daily reporting of metrics to Director of Collections. • Process any and all HR related items, payroll, FMLA tracking, annual reviews. • Created and maintained working copy of position handbook for both Administrators position and clerk position. • Trained new employees. • Maintain consistent up keep to County database. • Handled escalated calls/in person request from taxpayers.



U.S. HealthWorks

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Account Specialist

  • Sep 2017 - Apr 2018

  Kansas City, Missouri Area • In-house consultant interacts with major clients through phone calls, email, and webinars. • Manage an assigned book of business. • Achieve assigned strategic account objectives including revenue and visit census goals. • Establish strong, long-term relationships. • Communicate with clients on a regular basis and respond to specific queries. • Suggest solutions and innovative ideas to meet client needs. • Handle complaints and concerns in a timely and effective… Show more • In-house consultant interacts with major clients through phone calls, email, and webinars. • Manage an assigned book of business. • Achieve assigned strategic account objectives including revenue and visit census goals. • Establish strong, long-term relationships. • Communicate with clients on a regular basis and respond to specific queries. • Suggest solutions and innovative ideas to meet client needs. • Handle complaints and concerns in a timely and effective manner. • Act as the liaison between customers and internal teams. • Identify opportunities to increase revenue. • Monitor sales performance metrics. Show less



BurnettDriskill, Attorneys

• United States
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Dec 2015 - Sep 2017

  Liberty, Missouri • Processed applications for disability with social security administration. • Assisted attorneys in case management and review. • Provided medical case reviews and process court reviews. • Assisted with court filings and answering client questions and concerns



REKO Direct Fulfillment Services

• Freight and Package Transportation
• 1 - 100 Employee

• Account Manager

  • Apr 2014 - Oct 2015

  Blue Springs, Missouri • Answer incoming inquiries from customers via phone, email, website, and chat. • Order Entry. • Account manager for 4 accounts that involved daily order processing, QA of orders, daily reporting of shipment log to client. • Monthly inventory and invoicing reports. • Inventory management.



Subtechnologies, Inc.

• CSR/Inside Sales

  • Jun 2013 - Mar 2014

  Lee's Summit, MO • Handled incoming orders via, telephone, fax, and live chat. • Processed claims/returns. • Database management.



NCO Customer Management, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Operations Supervisor

  • Nov 2009 - Jun 2013

  Overland Park, KS • Lead a team of 35 virtual call center agents. • Daily monitor of calls and daily coaching with agents. • Interviewing possible new agents. • Scheduling, schedule adherence, FMLA tracking, performance reviews, and training. • Daily metrics input and reporting to Director. • Employee benefit administration. • Updating and keeping current handbooks for agents.



TDEC

• DEC II

  • Jan 2006 - Oct 2009

  Lee's Summit, MO • Provide confidential file consolidations for Immigration/US Dept. of Homeland Security. • Various duties such as: file maintenance, pick list, pulls, fingerprint checks, FBI queries, BBSS searches, various form verifications, auditing, AOS, validations, and birth affidavits.