Experience

Neighbor

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Product Manager

  • May 2022 - Present

  Salt Lake County, Utah, United States



Teem by iOFFICE + SpaceIQ

• United States
• Software Development
• 1 - 100 Employee

• Senior Product Manager

  • Dec 2021 - Mar 2022

  Salt Lake County, Utah, United States

• Product Manager

  • Jan 2020 - Dec 2021

  Salt Lake County, Utah, United States



WeWork

• United States
• Real Estate
• 700 & Above Employee

• Product Manager

  • Jun 2019 - Jan 2020

  Greater Salt Lake City Area • Joined newly formed squad and set up improved agile processes that doubled team velocity • Designed a customer beta program to build long-term relationships with key customers and gather early user feedback on key features • Managed squad quarterly planning incorporating user feedback, market trends and business strategy to develop product roadmap



Grow.com | No-Code, Full-Stack BI

• United States
• Information Technology & Services
• 1 - 100 Employee

• Certfied Partner Program Manager

  • Mar 2018 - Nov 2018

  Utah • Developed and launched certified partner community building out processes, program KPIs with 15% of customer implementations managed by certified service partners. • Designed and created in-person and online technical product certification to train and evaluate partners on product knowledge • Set up sales collateral management system which included producing content focused on product features, sales personas, FAQs, and competitive battlecards

• Head of Customer Success - EMEA

  • Aug 2017 - Mar 2018

  Reading, United Kingdom • Managed and built out international customer success team providing high-touch support to 100+ clients. • Developed weekly sales trainings focused on product positioning, use cases, and customer stories leading to improved sales quality and reduced customer churn • Provided valuable market and user insights to product team improving user experience and secure handling of international client data

• Product Marketing Manager

  • Feb 2017 - Aug 2017

  Utah • Produced technical content for 80+ web pages outlining data integration specs and benefits used by sales team on 93% of demos given • Identified strategic customer segments for product launch communication strategy increasing product usage by 12% in certain segments • Created messaging and value/benefit briefs for ads, landing pages, product and pricing web pages • Regularly spoke with customers and prospects to develop deeper understanding of needs and collect… Show more • Produced technical content for 80+ web pages outlining data integration specs and benefits used by sales team on 93% of demos given • Identified strategic customer segments for product launch communication strategy increasing product usage by 12% in certain segments • Created messaging and value/benefit briefs for ads, landing pages, product and pricing web pages • Regularly spoke with customers and prospects to develop deeper understanding of needs and collect user insights, customer stories and testimonials • Built competitive intelligence wiki with battlecards, product comparison videos, and general BI trends

• Grow Data Consultant

  • Sep 2016 - Feb 2017

  Utah • Advised C-level stakeholders and technical leads on business data including financial, sales, marketing, product, and other industry-specific datasets • Utilized SQL-based query languages and data tools to create key business dashboards for SMB clients



Brigham Young University Marriott School of Business

• United States
• Higher Education
• 300 - 400 Employee

• BYU MBA Candidate, Student Mentor, Recruiting Manager

  • Aug 2014 - May 2016

  Marriott School of Business • BYU MBA Recruiting Manager - Info Sessions • BYU MBA Student Mentor - Sherpa • Women in Management Leadership - VP of Professional Development • Strategy and Consulting Club, MBA Tech Society, MBA Marketing Association



Bank of America

• United States
• Banking
• 700 & Above Employee

• Intern - Consultant

  • Jun 2015 - Aug 2015

  Charlotte, North Carolina Area • Administered internal survey, interviews and external research to create tailored messaging used to attract tech talent • Engaged senior and mid-level leaders as coaches for Networking Lab developed to provide personalized feedback to 25+ interns on networking skills



Walmart

• United States
• Retail
• 700 & Above Employee

• Grantwell Field Study Consultant

  • Jan 2015 - Apr 2015

  • Coded and analyzed survey and scripted executive report containing recommendations for improved interactions with 40+ corporate grantees • Evaluated application process and developed survey used to generate yearly grantee satisfaction report



United Way of Utah County

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Help Me Grow Client Support and Operations Manager

  • Aug 2010 - Aug 2014

  Help Me Grow Utah is a state-wide family support program that connects parents, healthcare providers and other child development service providers to useful resources in their local communities. • Directed internal operations of growing organization (117 to 3500+ clients in 4 years) • Wire framed and designed proprietary tool used to manage and track client needs and support requests • Boosted unique website visitors by 10x through a complete redesign of content, layout and… Show more Help Me Grow Utah is a state-wide family support program that connects parents, healthcare providers and other child development service providers to useful resources in their local communities. • Directed internal operations of growing organization (117 to 3500+ clients in 4 years) • Wire framed and designed proprietary tool used to manage and track client needs and support requests • Boosted unique website visitors by 10x through a complete redesign of content, layout and implementing insights tracked in Google Analytics • Trained at national/state conferences on data collection, social media outreach and messaging • Collaborated with professor to design a client engagement survey; planned survey disbursement, assessed preliminary data and utilized findings for internal quality improvement Show less



AmeriCorps VISTA

• United States
• Government Administration
• 700 & Above Employee

• AmeriCorps VISTA/United Way of Utah County

  • Aug 2010 - Aug 2011

  The AmericCorps VISTA program is a full time volunteer position dedicated to fight poverty. This role focused on parent and family empowerment. AmeriCorps is part of the Corporation for National Service.



Brigham Young University

• United States
• Higher Education
• 700 & Above Employee

• Teacher and Team Manager

  • Sep 2007 - May 2010

  Missionary Training Center • Taught Spanish grammar and conversation skills in a two month immersion program • Provided mentoring and coaching to over 250 teachers and students • Organized trainings and a teacher rotation program to unify diverse team of instructors