Office Manager

• Nov 2020 - Present

Office Assistant

• Nov 2015 - Present

•Greet visitors, clients, answer phone calls, providing assistance with the information they require; •Assist in establishing training schedules and coordinating training courses with clients to suit their needs; •Prepare and submit, to the President, quote requests for clients' training and consulting services; •Assist in the establishment of a calendar of scheduled training and update weekly or as changes occur and provide an updated copy to all trainers immediately upon revision; •Ensure trainers are equipped with all training materials, computer, projector, and all information required regarding the client for outside training; •Ensure trainers are equipped with all training materials and the training room is prepared for onsite training; Ensure office supplies are ordered and available when needed; •Assist in the preparation of all documentation for clients, in a timely manner, after training has been completed, including all certificates and letters; •Ensure all filing is up-to-date; •Assist with accounts payable and receivable as required. Show less

Office Assistant to President and Training Director

• Jan 2018 - Nov 2020

Executive Assistant

• Oct 2016 - Nov 2020

Main Duties:• Assist in the planning, organizing, directing, controlling, and evaluation of the operations of the training and consulting facility• Prepare letters to clients whose training is lapsing within the next two months• Generate quotes to clients for training and consulting services• Ensure training materials are available at all times using the min/max inventory system• Prepare all documentation for clients in a timely manner after training has been completed; this includes all certificates and letters.• Scan all documentation and ensure it is filed to the server in a timely manner• Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work• Assist with accounts payable and receivable, as required• Assist the President with any other administrative responsibilities, as required Show less

Self Employed

• May 2014 - Jul 2015

•Provided Pro Bono Legal Services: on a matter before the Consent and Capacity Board and assistance with a matter concerning Canada Pension Plan Disability. •Provided Pro Bono Legal Services: on a matter before the Consent and Capacity Board and assistance with a matter concerning Canada Pension Plan Disability.

Personal Income Tax Scanner - Seasonal/Contract Position

• Feb 2013 - Apr 2014

•Responsible for sorting, organizing and scanning personal income tax documents •Responsible for sorting, organizing and scanning personal income tax documents

Law Clerk Assistant - Placement Position, Estates and Estate Planning

• Nov 2013 - Jan 2014

•Typed drafts of Will and Powers of Attorney •Prepared Affidavits of Execution of Will and Codicil •Assisted in procedural steps for storage of the following documents for safekeeping: Primary and Secondary Wills, Codicils, Memorandums, Powers of Attorney for Property, Powers of Attorney for Personal Care, Retention Instructions, and Marital Contracts •Used a Dictaphone •Used PC Law to enter time dockets, disbursements, and to create a Pre-Bill •Prepared Notarial Certificates for Certificate of Appointment of Estate Trustee with a Will, Proof of Death Certificate, Wills, Powers of Attorney •Prepared correspondence to banks, estate trustees, and clients •Arranged for the Request and Release of client documents •Witness for Will and Powers of Attorney signing Show less

Legal Assistant - Contract Position, Real Estate Law

• May 2012 - Jun 2012

•Assisted in the preparation and maintenance of client files •Worked with sensitive, confidential documents •Kept track of vital information by docketing for billing and updating client matters utilizing EsiLaw (a time, billing, accounting and practice management software program) •Diarized important dates, scheduled appointments •Prepared and input information for the production of letters, forms, and reports, into Realty Plus (a conveyancing software program) •Typed, e-mailed, and mailed various correspondence Show less

Paralegal Student Placement

• Jan 2012 - Jan 2012

•Gained experience in Landlord & Tenant matters, Ontario Works, and Ontario Disability Support Program •Observed and had some practice with client interviewing techniques •Provided basic legal information on housing and social assistance matters to public •Assisted in completing summary advice sheets for walk-in and referral contacts •Observed and assisted with the completion of internal review requests and SBT appeals •Prepared documents and client correspondence •Attended an administrative tribunal hearing (Social Benefits Tribunal) Show less

Law Clerk Student Placement

• Oct 2010 - Nov 2010

•Scheduled client appointments, joint mediation sessions •Typed various correspondence to clients and on behalf of clients •Performed general office duties such as filing, photocopying, faxing documentation •Visited the Superior Court of Justice Family Court Branch on various occasions to pick up or drop off documents •Used a Dictaphone •Scheduled client appointments, joint mediation sessions •Typed various correspondence to clients and on behalf of clients •Performed general office duties such as filing, photocopying, faxing documentation •Visited the Superior Court of Justice Family Court Branch on various occasions to pick up or drop off documents •Used a Dictaphone

Receptionist/Secretary

• Aug 2006 - Oct 2008

•Greeted and provided public with information and/or direction to appropriate personnel •Prepared and input accounts payable and accounts receivable invoices into Timberline Program •Collected employee timesheets and prepared weekly payroll spreadsheets •Prepared bank deposits and wrote cheques for payment •Typed, e-mailed, and mailed various correspondence i.e. letters, quotes, statements •Greeted and provided public with information and/or direction to appropriate personnel •Prepared and input accounts payable and accounts receivable invoices into Timberline Program •Collected employee timesheets and prepared weekly payroll spreadsheets •Prepared bank deposits and wrote cheques for payment •Typed, e-mailed, and mailed various correspondence i.e. letters, quotes, statements

Administrative Assistant/Executive Assistant

• Aug 1983 - Sep 2005

Administrative Assistant to Distribution Manager •Accurately coded and processed invoices for payment using Calprofs, in a timely manner •Prepared and generated Weekly / Monthly reports such as: Productivity, Transportation Measurement Analysis, Employee Quality Record, Service Level, and Expense Reports, allowing management the tools to quickly identify potential problems and form action plans •Maintained Loblaw Maintenance Program (LMP) for transportation fleet and warehouse material handling equipment, enabling management the ability to stay on top of costs by fleet, repairs, and labour hours •Balanced and maintained petty cash float of $1000, Loblaw coupons, and pop fund records •Managed Access Database which tracked confidential employee information such as productivity, disciplinary actions, quality performance, and absenteeism, providing management with a snapshot for performance reviews and staff planning •Created and designed a monthly newsletter and announcements for upcoming events Executive Assistant to Vice President Distribution Operations •Prioritized and coordinated the flow of internal information including e-mail, phone, confidential documents, reports, and minutes •Coordinated meetings and/or events •Worked with various departments and branches within National Grocers and Hausner Consultants to assist in the accurate distribution of the yearly Attendance Awards and Service Awards Show less