Administrative Coordinator

• Feb 2021 - Present

Administrative Assistant

• Oct 2020 - Feb 2021

Administrative Assistant HR/Finance

• Jun 2018 - Jul 2019

• Perform HR related duties, maintaining sensitive/confidential reports and employee filing system, assist with job postings and recruitment. • Assist HR consultant with setting up interviews and preparing orientation documentation. • Prepare, review and track all expense reports and reimbursements on procurement card. • Coordinate and manage complex Calendar for Directors and fill in for executive assistant to Commissioner, while exercising judgement, professionalism and tact. • Provide coverage for reception duties, answering incoming calls, solve issues and transfer calls to appropriate department. Handle incoming and outgoing mail, acting as the first point of contact for visitors. • Manage multiple projects, take on new responsibility, provide solutions and assistance to all departments across the organization and handle sensitive materials. • Assist with Special Projects and Assignments.

Administrative Support HR Shared Services

• May 2017 - Mar 2018

• Generate and maintain a variety of monthly reports. • Assisted in the preparation of year-end annual pension statement. • Worked with pension databases and internal software/systems. • Create spreadsheets and monitor accurate employee pension contributions. • Processed pension related arrears and refunds for employees. • Received and responded to routine plan inquiries and requests from clients. • Enroll/terminate/retire employees from pension plan as per pension rules and legislation.

Administrative Assistant

• Aug 2014 - Feb 2017

• Scanning, Imaging, Validate and Verify documents to member files. • Performed pension benefit processing (retirements, terminations, etc.) in accordance with plan rules and legislative requirements for various pension plans. • Prepare work schedule for the team. • Collaborate and communicate with other team across the organization to ensure business needs are met. • Operate central print area for the organization and ensure documents are ready to be mailed out. • Attended internal training sessions/courses to build knowledge of industry topic and trends. • Provide exceptional support to staff and management ensuring day to day operations are efficient and effective. • Provided training to new employees. • Coordinate and arrange for special events such as Christmas parties, birthdays and other occasions.

Claims Assessor

• Apr 2010 - Mar 2013

Process Health Spending and Wellness claims. Process Health Spending and Wellness claims.

Customer Service Representative

• Mar 2007 - Apr 2010

Provide day to day financial assistance to clients, handle large amounts of cash. Dealt with difficult customers. Provide day to day financial assistance to clients, handle large amounts of cash. Dealt with difficult customers.

Associate Sales Representative

• May 2002 - Sep 2006

Knowledgeable sales associate, specialized in marketing and selling big ticketed items such as, appliances, furniture and electronics. Resolved customer complaints and negotiated solutions. Knowledgeable sales associate, specialized in marketing and selling big ticketed items such as, appliances, furniture and electronics. Resolved customer complaints and negotiated solutions.