Experience

Reserve Bank of New Zealand

• Banking
• 400 - 500 Employee

• Business Analyst, Process

  • Jul 2021 - Present



Inland Revenue NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Analyst

  • 2019 - 2021

  As an Analyst I contribute to the delivery of work items associated with optimisation goals or continuous improvement enhancements. I use analysis techniques as appropriate to the business need and project methodology. This has included providing risk analysis and mitigation strategies, GAP analysis, customer journey mapping, and the research and verification of business process flows. As an Analyst I contribute to the delivery of work items associated with optimisation goals or continuous improvement enhancements. I use analysis techniques as appropriate to the business need and project methodology. This has included providing risk analysis and mitigation strategies, GAP analysis, customer journey mapping, and the research and verification of business process flows.



Inland Revenue NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Business Process Analyst

  • 2017 - 2018

  As a Process Analyst I developed business process models illustrating high level views of internal workflows impacted by business transformation releases. My work also included the development of low-level business process models and detailed task descriptions to capture the impacts of scanning technology updates on the current state. As a Process Analyst I developed business process models illustrating high level views of internal workflows impacted by business transformation releases. My work also included the development of low-level business process models and detailed task descriptions to capture the impacts of scanning technology updates on the current state.



Inland Revenue NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Business Analyst

  • 2009 - 2016

  As a Business Analyst I worked with external/internal stakeholders and subject matter experts to research, develop and document requirements to support the delivery of large projects as well as smaller business-as-usual initiatives. This also included the production of positioning documentation, design assumptions and costings for early-stage proposals. As a Business Analyst I worked with external/internal stakeholders and subject matter experts to research, develop and document requirements to support the delivery of large projects as well as smaller business-as-usual initiatives. This also included the production of positioning documentation, design assumptions and costings for early-stage proposals.