Experience

MyCare SmartPay

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Founder, CEO

  • Jan 2015 - Present



BayCare, FCS/MedMax

• Executive Director

  • 1992 - 2015

  Ms. Kelly has more than 30 years in the medical revenue cycle, primarily in self-pay, along with patient and client satisfaction. In the 23 years working for BayCare Health System (a $5B, 16 hospital joint venture-Tampa, Florida), she spent 17 of those years as the Executive Director of a successful health system-owned collection agency and, in 2009, she developed the MyCare concept of servicing patient payment plans with the BayCare. BayCare launched their custom designed patient friendly payment plan solution like MyCare in 2011 with great patient satisfaction and improved revenue results (increased cash collections and reduced bad debt expense). BayCare decided to divest themselves of the early out agency and collection agency, because they did not feel those companies fit their vision for patient satisfaction and the future of healthcare, Ms. Kelly and BayCare agreed that BayCare retain their MedMax program in house. Ms. Kelly set out to improve upon the options available to other healthcare providers under a new company name, MyCare Finance. She contracted with BayCare to help them successfully transition the sale of the early out and bad debt agencies, while establishing MyCare Finance in the healthcare revenue cycle market. Upon her departure, all non-BayCare clients converted from MedMax to MyCare, along with 8 of the fully trained employees. She continues to advise BayCare as needed and BayCare’s VP of the Revenue Cycle continues to be a reference for MyCare.