Experience

HarkolaStudio

• United States
• Arts & Crafts
• 1 - 100 Employee

• Medical Record Technician

  • Aug 2012 - Present

  1) Compiles and maintains medical records of patients of health care delivery system to document patient condition and treatment: Reviews medical records for completeness and to abstract and code clinical data, such as diseases, operations, procedures and therapies, using standard classification systems. 2) Maintains and utilizes variety of health record indexes and storage and retrieval systems. 4) Operates computer to process, store, and retrieve health information. 5) Scan medical charts at various medical offices using company equipment. 6) Upload scanned medical charts to our corporate data center using high-speed Internet connection. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Mortgage Loan Service Specialist

  • Aug 2010 - Jan 2011

  Assist home owners with workable solutions to save their homes. Modify loans so that customer can be current. Provide outstanding customer service to ensure customer satisfaction. Assist home owners with workable solutions to save their homes. Modify loans so that customer can be current. Provide outstanding customer service to ensure customer satisfaction.



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service

  • Sep 2007 - May 2008

  1) Received inbound calls and enquiries from clients regarding health insurance products. . 2) Sold health insurance policies to prospective clients 3) Scheduled in-home appointments for specialty care clients who are home bound. 4) Scheduled clients for community events, to gain potential clients for insurance products. 5) Attended customer service and sales training to gain knowledge of health insurance products so as to demonstrate optimum knowledge of products to customers. 1) Received inbound calls and enquiries from clients regarding health insurance products. . 2) Sold health insurance policies to prospective clients 3) Scheduled in-home appointments for specialty care clients who are home bound. 4) Scheduled clients for community events, to gain potential clients for insurance products. 5) Attended customer service and sales training to gain knowledge of health insurance products so as to demonstrate optimum knowledge of products to customers.