Experience

K Mart Stores

• United States
• Political Organizations
• 100 - 200 Employee

• Department Head

  • Oct 2011 - Present

  Using a Remote Maintenance Unit (RMU) checked unit integrity, on-hand inquiries, and printed labels/signs Organized and restocked cosmetic, health and beauty, jewelry and electronics departments Maintained monthly inventory for cosmetics and health and beauty departments Trained 10 employees in restocking, cashier, and customer service procedures In service desk position, solved Issues with customers by responding to individual complaints quickly and appropriately, increasing customer satisfaction Show less



Borders Book Store

• United States
• Software Development
• 1 - 100 Employee

• Sales Clerk

  • Oct 2010 - Oct 2011

  Assisted customers with literature search Organized books and took quarterly inventory Process sales and payments Assisted customers with literature search Organized books and took quarterly inventory Process sales and payments



Dr. Dennis Ireland, O.D., M.Ed

• Office Clerk

  • Jan 2009 - Aug 2010

  Maintained inventory monthly Reordered new frames and contact lenses as needed Set up appointments and took payments Taught patients how to put in and take out contacts Read RX of glasses for new patients and for all new glasses ordered Maintained inventory monthly Reordered new frames and contact lenses as needed Set up appointments and took payments Taught patients how to put in and take out contacts Read RX of glasses for new patients and for all new glasses ordered



American Drug Stores

• India
• Retail

• Benefits Administration Clerk

  • Jan 1991 - Apr 1999

  Maintained records of absences and leaves for approximately 265,000 employees nationwide Processed disability claims for employees and if approved processed payments Processed claims for Family Medical Leave Act Referred long term disability claims for review to nurse supervisors if necessary Trained new employees how to process claims following the rules and regulations of the FMLA Act Maintained records of absences and leaves for approximately 265,000 employees nationwide Processed disability claims for employees and if approved processed payments Processed claims for Family Medical Leave Act Referred long term disability claims for review to nurse supervisors if necessary Trained new employees how to process claims following the rules and regulations of the FMLA Act



Jewel Food Stores

• United States
• Retail Groceries
• 700 & Above Employee

• Bakery Assistant Manager

  • Mar 1983 - Jan 1991

  Supervised15 bake shop employees Trained 30 employees on cash register, baking products, and cake decorating Maintained inventory monthly Ordered new stock Created weekly schedule and made revisions as necessary Provided customer service and attended to all special orders Supervised15 bake shop employees Trained 30 employees on cash register, baking products, and cake decorating Maintained inventory monthly Ordered new stock Created weekly schedule and made revisions as necessary Provided customer service and attended to all special orders