Experience

Pine Manor College

• United States
• Higher Education
• 1 - 100 Employee

• Director of Financial Aid

  • Oct 2015 - Present

  • Provide oversight and management of all financial aid functions for the undergraduate and graduate/professional programs including packaging, verification, loan processing, work study payroll coordination, scholarship awarding, and state aid for nearly $10 million. • Primary collaborator in all compliance and fiscal documentation in merger with Boston College. Assists the Director of Student Financial Strategies and the legal team of Boston College with records for the Department of Education and the Change of ownership of Pine Manor College. • Set the precedence for student loan default reduction from 26.4% in FY 2017 to the newly released Draft Cohort Default Rate of 16.1% released February, 2021. • Administers and corrects financial aid guidelines after the college receives 12 Federal Program Review findings prior to my arrival. Updates and maintains the Financial Aid Policy and Procedures Manual. • Ensures compliance with exception free A-133 audits since my arrival. • Evaluates eligibility and executes judgment, interviews students/parents applying for financial aid on more complex circumstances in a positive and proactive manner. • Produce all fiscal reporting; FISAP, IPEDS, NCAA Division III Finance Report, Petersons Survey, College Board Survey, NECHE Annual Report and/or ad-hoc requests, U.S. News & World Report, Title IV Annual Close Out Report and MA State OSFA year-end data report. • Served as the interim Director of Financial Aid through Accounting Now, SNI staffing agency. Show less



Everest Institute

• Chelsea, MA

• Director of Finance

  • Aug 2009 - Jul 2015

  • Awarded the Parthenon Outstanding Director of the Year for Financial Aid and Student Accounts 2011-12 and 2012-13 for metrics performance in the top 10% of the corporation culminating 125 schools. • Developed, coordinated and supervised all financial and administrative functions of Financial Services with a team of four on a budget over $5 million for 300 students. • Assisted the president with monthly, quarterly, and annual closings of the general ledger accounts. • Campus compliance coordinator for the executive leadership team. Show less



Le Cordon Bleu College of Culinary Arts

• Cambridge, MA

• Director of Student Finance

  • Jan 2008 - Aug 2009

  • Selected as an initial team leader for the startup of the new school branch location. • Provided oversight and management of all facets of the daily operations of the Financial Aid, Student Accounts and Tuition Planning Departments with a team of five for 250 students and $5.5 million in the first year of operations. • Collaborated with the director of admissions to implement, maintain and refine the college recruitment goals while ensuring a high level of compliance and customer service. Show less



Hesser College

• Manchester, NH

• Director of Financial Aid

  • Feb 2003 - Dec 2007

  • Managed a team of 10 staff, administered $30 million in Federal Title IV Aid, private commercial student loans, institutional scholarships and payment plans for 3,300 full and part-time students. • Reduced a backlog of unprocessed and unpackaged aid totaling over $6 million down to $1 million in the first nine months of employment. • Increased the percentage of packaged students from levels less than 20% to 73% in the Continuing Education division and 85% in the Day division. • Initiated a customer service focused approach to motivate, mentor and boost morale through cross-training staff while executing customer service excellence. • Achieved the lowest number of days in accounts receivable out of the 76 schools owned by Kaplan. Show less



McIntosh College

• Dover, NH

• Director Of Financial Aid

  • Sep 2001 - Feb 2003

  • Met the challenge of removing the college from Title IV reimbursement restrictions that were due to several failed audits prior to my arrival. Under my leadership, the college was removed from the restrictions within six months. • Presented the Almich Award for excellence in collections of the private student loan portfolio. lence in collections of the private student loan portfolio • Met the challenge of removing the college from Title IV reimbursement restrictions that were due to several failed audits prior to my arrival. Under my leadership, the college was removed from the restrictions within six months. • Presented the Almich Award for excellence in collections of the private student loan portfolio. lence in collections of the private student loan portfolio



Fisher College

• United States
• Higher Education
• 100 - 200 Employee

• Director Of Financial Aid

  • Jun 1998 - Sep 2001

  • Successfully accomplished the removal of the college’s Title IV reimbursement restrictions after 18 months of my arrival. • Oversaw all financial aid functions with a team of six for 1,500 students totaling over $20 million in aid. • Successfully accomplished the removal of the college’s Title IV reimbursement restrictions after 18 months of my arrival. • Oversaw all financial aid functions with a team of six for 1,500 students totaling over $20 million in aid.



Northern Essex Community College

• United States
• Higher Education
• 300 - 400 Employee

• Asst Dean for Admissions & Fin Aid

  • May 1994 - Jun 1998

  • Directed a staff of 18 union employees Federal, state, and Donated Scholarship Endowment of over $6 million for 4,500 full and part-time students. • Initiated an aggressive recruiting program that included newspaper advertising, direct mail and high school guidance counselor luncheons strengthening relationships in the community interim Dean for Admissions. • Integrated financial and admissions to enhance and simplify the customer service experience and created a “one-stop-shop” to service all student appointments in one area. • Increased the inquiry pool by 67%, enrollments by 11% and dramatically improved employee and student satisfaction. Show less



Johnson & Wales University

• United States
• Higher Education
• 700 & Above Employee

• Director Of Financial Aid

  • Aug 1986 - May 1994

  • Administered Title IV, state, and institutional funds totaling over $25 million for 5,000 students with 21 professional staff. • Continuously recognized and promoted. Positions included Associate Director, Assistant Director and Financial Aid Officer. • Trained staff at branch campuses in Charleston, SC and Norfolk, VA. • Administered Title IV, state, and institutional funds totaling over $25 million for 5,000 students with 21 professional staff. • Continuously recognized and promoted. Positions included Associate Director, Assistant Director and Financial Aid Officer. • Trained staff at branch campuses in Charleston, SC and Norfolk, VA.