Experience

ENTERPRISE BUSINESS SOLUTIONS - EBS

• Colombia
• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Jun 2022 - Present



The Wanderers Club

• South Africa
• Spectator Sports
• 1 - 100 Employee

• Sports Manager

  • Apr 2021 - Feb 2023

  • Projects o PM methodology, standards, tools, processes, procedures o Deliver projects required by business: in scope, on time, within budget • Strategic Planning o Develop and implement policies, procedures, objectives, strategies o Develop, monitor, review capital and ops budgets o Perform feasibility studies for new sports o Legislation awareness o Evaluate reporting systems and procedures to improve efficiency • Governance o Compliance with rules and regulations • Facility Management o Provision of facilities at required standards o Optimum utilization and return of facilities • HR Management o Leadership to ensure the understanding and alignment of your team o Ensure competent Resources are employed across all positions o Ensure employees are aware of their role requirements o Conduct performance appraisals o Identify training o Personal development plans o Policy adherance o Staff retention and succession planning • Marketing, PR, Sponsorships, Technology o Ensure a marketing strategy is developed and implemented o Ensure the advertisement activities across all relevant media o Manage PR activities o Liaise and build relationships with other clubs o Actively seek and secure sponsorships o Consult with developers and administer the software application implemented to ensure access to a unified platform that provides information, fixtures, teams, events, practice times, marketing and fundraising activities. • Development o Design strategies for development programmes aimed at youth and talented juniors. • Reporting o Attend meetings for the Club and provincial and national bodies o Monthly reports on capital expenditure, membership, competitions, tournaments, and fundraisers o Identify trends and risk o Prepare contingency plans for operational obstacles • Coordination o Ensure all activities are planned, scheduled and run in accordance with guidelines o Attend all internal meetings o Ensure sporting needs are fully understood and resources are provided Show less



Guild of Landscape Designers

• Design Services

• Sales | Marketing | Social Media

  • Aug 2020 - Oct 2021

  A passion-project to help the Guild and it's members with structured training, documentation, and out-the-box thinking of how to improve micro businesses Social Media and digital presence to its customers. A passion-project to help the Guild and it's members with structured training, documentation, and out-the-box thinking of how to improve micro businesses Social Media and digital presence to its customers.



Allscan Trading

• South Africa
• Information Technology & Services

• Sales | Marketing | Social Media | Consulting | Projects

  • Sep 2020 - Jul 2021

  Key Responsibilities • Projects o Management and Implementation of secured Projects directly or with approved business partners o Identification of new projects o Application of Project Management principles in pre-project opportunities o Initiation work to secure and ensure a successful project • Business Optimisation o Management of application integration to vtiger CRM o Review and improvement of internal processes, policies, and procedures • Sales o Management of internal office team (4 staff) o Communication with Vendor Managers o Training o New Customer acquisition in the reseller base o Re-igniting business through existing dormant resellers o Tender management o Opportunity management and alignment of solutions o Pricing (projects, purchase, rental, click-charge) • Marketing o Securing of budget from Manufacturer o Management of marketing budget o Annual Company Marketing Strategy o Quarterly Vendor Marketing Strategy o Communication to reseller base through various channels o Review, input and guidance on company website • Social Media o Paid Adverts - Facebook, Google o Unpaid - Facebook, LinkedIn, Instagram Show less



Zetes

• Belgium
• Technology, Information and Internet
• 500 - 600 Employee

• Key Accounts | Project Manager

  • Feb 2018 - Sep 2020

  • Projects o Facilitate, identifying, scoping of Customers’ needs in conjunction with BA, AM and BC. Become familiar with solutions & technologies o Effectively apply PM Methodology & policies (PMLC & SDLC), enforcing high PM standards o Engage with customer & manage customer experience o Define inherent risks, map out mitigation plans with appropriate communication to company & client executive management. Minimize exposure & risk o Effectively raise & manage Change Requests. Revise schedule as appropriate to meet changing needs & requirements o Oversee quality assurance & HSE procedures o Ensure documents are complete, current, & stored (contracts, signoff, invoices, expenses, etc) o Develop & improve PMO tools & processes. Draft standard documentation & templates, for use by team o Track, coordinate & report effort weekly. Approve timesheet & expense reports o Manage & control budget o Report profitability, revenue, margins, billing rates & resource utilization. Ensure timely invoicing & determine appropriate revenue recognition strategy o Provide support & training to internal support and deployment teams, Customers & Partners • Sales o Maintain & grow relationships with large customers, while achieving assigned sales & profit growth goals o Selling & supporting product and service offering to accounts o Focusing on customers with high-value, strategic growth opportunity o Penetrate accounts by:  New or additional products or services to current buyers;  Mobility Hardware Brands of Zebra, Honeywell and Datalogic  Finding additional buyers  Selling additional customer locations o Lead the sales process in solution development & proposal delivery o Develop customer account plans & establishes action plan for success o Work closely with CS for customer satisfaction & problem resolution. o Enlist the support of sales specialists, implementation resources, service resources, & other sales & management resources. o Manages assigned customers’ transition Show less



Metrofile

• South Africa
• Facilities Services
• 400 - 500 Employee

• Manager | Sales | Service | Key & Strategic Accounts

  • Jan 2008 - Jan 2018

  Key Responsibilities • Engage with clients on a regularly to maintain sound relationships • Team based approach to account management – including a Service Consultant and an Office Administrator. • Senior contact for clients to Metrofile for: o Negotiating pricing and Contracts o Providing customised solutions to identified business issues o National rollouts and Implementations o Integration, national standardisation, and problem resolution o Escalation of issues resolution • Identification of new business opportunities within the organisation. • Marketing products and services to achieve targets. • Communicating service delivery to Divisions and ensures issue resolution. • Staying abreast of changing market and competitor trends. • Reporting sales statistics and prospects on a weekly basis. • Maintains a current and updated database on all clients. • Keeping informed of legislative requirements pertaining to document retention. • Providing customised solutions through an in-depth understanding of specific client needs relating to document classification and retention to ensure fast and effective service. • Preparing and presenting of business proposals and presentations. • Risk identification and Strategy provision • Knowledge of Industry sectors for current client base including (but not limited to): o Government / Parastatal o Healthcare & Medical Aid o Mining & Engineering o Retail & Hospitality o Auditing & Legal o Telecommunications o Logistics Show less



CSX Customer Services PTY Ltd

• South Africa
• Business Supplies & Equipment
• 1 - 100 Employee

• Senior Account Manager

  • Jun 2005 - Dec 2007

  Key Responsibilities Hardware sales, rentals and maintenance of specialised IT imaging equipment to Corporate and Government organisations Major Accomplishments Most Improved Sales Person for Financial Year (2006/7) Annual Target met in Q1 (Sept) of 2007 150% of target attained by Q2 (Dec) of 2007 Key Responsibilities Hardware sales, rentals and maintenance of specialised IT imaging equipment to Corporate and Government organisations Major Accomplishments Most Improved Sales Person for Financial Year (2006/7) Annual Target met in Q1 (Sept) of 2007 150% of target attained by Q2 (Dec) of 2007



Square One Solutions BV

• Netherlands
• IT Services and IT Consulting

• Senior Account Manager

  • 2002 - 2005

  Key Responsibilities IT Distribution role managing relationships and product sales of scanning equipment, printing solutions, biometric security solutions, network solutions and data storage device products. The Sales were through Channel based route to market. Major Accomplishments Highest Epson Sales Achieved Nationally (2004) Highest Primera Sales Achieved Nationally (2005) Key Responsibilities IT Distribution role managing relationships and product sales of scanning equipment, printing solutions, biometric security solutions, network solutions and data storage device products. The Sales were through Channel based route to market. Major Accomplishments Highest Epson Sales Achieved Nationally (2004) Highest Primera Sales Achieved Nationally (2005)



Trafalgar Property and Financial Services

• South Africa
• Real Estate
• 200 - 300 Employee

• Public Relations | Marketing

  • Jan 2001 - Jul 2001

  Marketing of Property Division Function Co-ordination Customer Relationship Management Reporting & Budgeting Press releases & Newsletters Marketing of Property Division Function Co-ordination Customer Relationship Management Reporting & Budgeting Press releases & Newsletters



Heart Foundation SA

• Non-profit Organizations
• 1 - 100 Employee

• Public Relations Intern

  • Jan 2000 - Dec 2000

  PR of The Heart Mark Media Releases & Radio Interviews Function Co-Ordination& Fundraising Production of Publications, DTP & Information Articles Reporting Agendas & Minute Taking Dietary Guidance PR of The Heart Mark Media Releases & Radio Interviews Function Co-Ordination& Fundraising Production of Publications, DTP & Information Articles Reporting Agendas & Minute Taking Dietary Guidance



TCM - Technology Corporate Management

• IT Services and IT Consulting
• 700 & Above Employee

• Marketing Assistant | Internal Sales | PA

  • May 1999 - Nov 1999

  Personal Assistant to the General Manager Marketing of TCM's services & support Sales of Computer Hardware, Software and Consumables Monthly reports Personal Assistant to the General Manager Marketing of TCM's services & support Sales of Computer Hardware, Software and Consumables Monthly reports



Software City

• Cape Town, Western Cape, South Africa

• PR Assistant | Sales

  • Dec 1996 - May 1999

  Assistant to PR Manager Function Co-ordination DTP for promotional material Liaising with Media for Advertising Marketing Material from suppliers & Window displays Telephonic & Face-to-Face Customer Relationship Management Sales Assistant to PR Manager Function Co-ordination DTP for promotional material Liaising with Media for Advertising Marketing Material from suppliers & Window displays Telephonic & Face-to-Face Customer Relationship Management Sales



NH The Lord Charles Hotel

• South Africa
• Hospitality
• 1 - 100 Employee

• Guest Liaison

  • Mar 1996 - Nov 1996



Tremac Industries

• Durbanville, Western Cape, South Africa

• Guest Liason

  • Dec 1995 - Feb 1996



The Argus Newspaper

• Newspaper Publishing
• 1 - 100 Employee

• Sales

  • May 1987 - Dec 1995

  Sales for the delivery of Newspapers Sales for the delivery of Newspapers