Experience

Lincare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Rep

  • Nov 2013 - Present

  Managed customer service and relations for several accounts. Daily duties included medical equipment sales, ordering and processing, data entry, insurance verification and coding. Resolved billing issues and customer concerns. Consistently improved customer satisfaction and met company goals. Managed customer service and relations for several accounts. Daily duties included medical equipment sales, ordering and processing, data entry, insurance verification and coding. Resolved billing issues and customer concerns. Consistently improved customer satisfaction and met company goals.



Balanced Life Massage Studio

• Greater Detroit Area

• Owner

  • Jan 2011 - Present

  Established and built a successful business based on the principles of Swedish and therapeutic massage. Consistently grew client base through effective marketing, advertising and management. Expanded business by adding innovative new service offerings, such as raindrop therapy and essential oils. Established and built a successful business based on the principles of Swedish and therapeutic massage. Consistently grew client base through effective marketing, advertising and management. Expanded business by adding innovative new service offerings, such as raindrop therapy and essential oils.



Running Fit

• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Associate

  • 2012 - 2013

  Served as part of an active sales team, working with fitness enthusiasts to find the best products / solutions to their needs. Performed customer service, cash management, inventory management, marketing and promotions. Served as part of an active sales team, working with fitness enthusiasts to find the best products / solutions to their needs. Performed customer service, cash management, inventory management, marketing and promotions.



Chubb

• Insurance
• 700 & Above Employee

• Senior Claims Administrator

  • 1995 - 2009

  Managed and handled product liability claims for General Motors. Assigned investigators and coordinated claims investigation duties. Worked with investigators and engineers to interview claimants and investigate accident scenes. Represented GM at court mediation sessions as part of ongoing litigation. Managed and handled product liability claims for General Motors. Assigned investigators and coordinated claims investigation duties. Worked with investigators and engineers to interview claimants and investigate accident scenes. Represented GM at court mediation sessions as part of ongoing litigation.