Experience

Dripp

• Supervisor

  • May 2018 - Present

  Monitoring employee productivity and providing constructive feedback.Assisting in resolving emergencies, such as quality or customer problems.Manage orders, employees, and customer needs in a fast-paced environment.Prepare specialty drinks, warm foods, and pastries.



Golden State Coffee Roasters

• Marketing Research Consultant

  • Sep 2020 - Dec 2020

  My partner, Isabelle Thompson, and I consulted Jonathon Supelveda, manager of Golden State Coffee, and developed a comprehensive marketing plan to further enhance marketing strategies through COVID-19. We conducted 16 face-to-face customer interviews and a focus group over Zoom. We were able to create and distribute 110+ surveys for relevant feedback. We were able to analyze the data from the surveys and we conveyed all major findings and recommendations to enhance Golden State serve their… My partner, Isabelle Thompson, and I consulted Jonathon Supelveda, manager of Golden State Coffee, and developed a comprehensive marketing plan to further enhance marketing strategies through COVID-19. We conducted 16 face-to-face customer interviews and a focus group over Zoom. We were able to create and distribute 110+ surveys for relevant feedback. We were able to analyze the data from the surveys and we conveyed all major findings and recommendations to enhance Golden State serve their customers better. Show more Show less



Children to Love International

• Volunteer

  • Jul 2019 - Aug 2019

  Served alongside Mercy Childcare ministries in Uganda. Worked with accountants and provided micro loans to women in near villages to assist them in their own small business, to help them thrive and provide. I provided assistance in math, language, and reading to their local academy during the time there, along with helping mothers leading households in the orphanage village.



Biola University

• Student Orientation Service Leader

  • Feb 2018 - Dec 2018

  Served and assisted new students and their families to help them transition and connect to Biola University.Provided tangible resources for new students.Helped establish a better understanding of Biola’s social, spiritual and academic opportunities.



Bon Appetit

• Supervisor

  • Aug 2017 - May 2018

  Took inventory, controlled merchandise.Provided courteous customer care.Educated and trained staff members.



Live Gorgeous Oc

• Media Coordinator

  • Jul 2017 - Dec 2017

  Enhanced department marketing by posting on social media. Captured footage and created videos for social media content.