Deborah Dahl

Program Coordinator I at MA Department of Elementary and Secondary Education
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Contact Information
us****@****om
(386) 825-5501
Location
North Reading, Massachusetts, United States, US

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Experience

    • Education Administration Programs
    • 100 - 200 Employee
    • Program Coordinator I
      • Nov 2018 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Part time Hospital Greeter
      • Sep 2021 - Present
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Executive Assistant
      • Nov 2016 - Nov 2018

      • Coordinate complex meetings for the Commissioner by working with internal and external assistants to come to a common time, reducing rescheduling time. • Manage and process travel-related requests for approval resulting in meeting deadlines. • Administer the Commissioner’s line and main office number responding and routing calls to appropriate department resulting in customer satisfaction. • Prepare Commissioner’s weekly message and weekly report for review and… Show more • Coordinate complex meetings for the Commissioner by working with internal and external assistants to come to a common time, reducing rescheduling time. • Manage and process travel-related requests for approval resulting in meeting deadlines. • Administer the Commissioner’s line and main office number responding and routing calls to appropriate department resulting in customer satisfaction. • Prepare Commissioner’s weekly message and weekly report for review and submission to staff and Secretary of Education. • Handle confidential and sensitive matters ensuring the trust of management. • Manage reception area, including greeting visitors and responding to telephone and in-person requests for information. • Serve as back-up to security for all outside guests needing to meet with agency staff. Show less • Coordinate complex meetings for the Commissioner by working with internal and external assistants to come to a common time, reducing rescheduling time. • Manage and process travel-related requests for approval resulting in meeting deadlines. • Administer the Commissioner’s line and main office number responding and routing calls to appropriate department resulting in customer satisfaction. • Prepare Commissioner’s weekly message and weekly report for review and… Show more • Coordinate complex meetings for the Commissioner by working with internal and external assistants to come to a common time, reducing rescheduling time. • Manage and process travel-related requests for approval resulting in meeting deadlines. • Administer the Commissioner’s line and main office number responding and routing calls to appropriate department resulting in customer satisfaction. • Prepare Commissioner’s weekly message and weekly report for review and submission to staff and Secretary of Education. • Handle confidential and sensitive matters ensuring the trust of management. • Manage reception area, including greeting visitors and responding to telephone and in-person requests for information. • Serve as back-up to security for all outside guests needing to meet with agency staff. Show less

    • Program Coordinator/Administrative Assistant
      • Aug 2010 - Jun 2016

      • Coordinated complex calendars/scheduling logistics for Senior Associate Commissioner and 2 Directors, systematically accounting for priority needs. • Executed administrative office tasks including; accurate processing of travel-related requests, expenses, vendor invoices and purchase orders, contracts and organizing/managing paper and electronic documents. • Administered Central Answering Service line and on-line MA Test for Educator Licensure mailbox. • Proactive in… Show more • Coordinated complex calendars/scheduling logistics for Senior Associate Commissioner and 2 Directors, systematically accounting for priority needs. • Executed administrative office tasks including; accurate processing of travel-related requests, expenses, vendor invoices and purchase orders, contracts and organizing/managing paper and electronic documents. • Administered Central Answering Service line and on-line MA Test for Educator Licensure mailbox. • Proactive in problem-solving through analysis, research and creation of effective solutions. • Served as principle contact for department-related IT requests and maintaining office administration and operations requirements. • Coordinated candidate interview scheduling logistics and participated in the interview process. • Managed all HR candidate documentation and conducted training for new hires. • Administered and facilitated departmental web-based conferencing. • Contributed to data entry of federal grant amendments in a timely manner. • Recognized for maintaining confidentiality of sensitive information. Show less • Coordinated complex calendars/scheduling logistics for Senior Associate Commissioner and 2 Directors, systematically accounting for priority needs. • Executed administrative office tasks including; accurate processing of travel-related requests, expenses, vendor invoices and purchase orders, contracts and organizing/managing paper and electronic documents. • Administered Central Answering Service line and on-line MA Test for Educator Licensure mailbox. • Proactive in… Show more • Coordinated complex calendars/scheduling logistics for Senior Associate Commissioner and 2 Directors, systematically accounting for priority needs. • Executed administrative office tasks including; accurate processing of travel-related requests, expenses, vendor invoices and purchase orders, contracts and organizing/managing paper and electronic documents. • Administered Central Answering Service line and on-line MA Test for Educator Licensure mailbox. • Proactive in problem-solving through analysis, research and creation of effective solutions. • Served as principle contact for department-related IT requests and maintaining office administration and operations requirements. • Coordinated candidate interview scheduling logistics and participated in the interview process. • Managed all HR candidate documentation and conducted training for new hires. • Administered and facilitated departmental web-based conferencing. • Contributed to data entry of federal grant amendments in a timely manner. • Recognized for maintaining confidentiality of sensitive information. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Executive Assistant
      • Jun 2000 - Jun 2009

      • Managed calendars for 3 Vice Presidents with authority to reschedule based on priorities. • Oversaw scheduling logistics for department off-site events including speaker coordination, catering and event venues. • Arranged domestic and international travel requirements. • Executed administrative office tasks including; accurate processing of travel related requests, expenses, and vendor invoices. • Coordinated on boarding process for new hires. • Managed and tracked compliance… Show more • Managed calendars for 3 Vice Presidents with authority to reschedule based on priorities. • Oversaw scheduling logistics for department off-site events including speaker coordination, catering and event venues. • Arranged domestic and international travel requirements. • Executed administrative office tasks including; accurate processing of travel related requests, expenses, and vendor invoices. • Coordinated on boarding process for new hires. • Managed and tracked compliance with required training, education, and certifications. Show less • Managed calendars for 3 Vice Presidents with authority to reschedule based on priorities. • Oversaw scheduling logistics for department off-site events including speaker coordination, catering and event venues. • Arranged domestic and international travel requirements. • Executed administrative office tasks including; accurate processing of travel related requests, expenses, and vendor invoices. • Coordinated on boarding process for new hires. • Managed and tracked compliance… Show more • Managed calendars for 3 Vice Presidents with authority to reschedule based on priorities. • Oversaw scheduling logistics for department off-site events including speaker coordination, catering and event venues. • Arranged domestic and international travel requirements. • Executed administrative office tasks including; accurate processing of travel related requests, expenses, and vendor invoices. • Coordinated on boarding process for new hires. • Managed and tracked compliance with required training, education, and certifications. Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Case Management Coordinator
      • 1989 - 2000

      • Managed the scheduling of meetings for the Director, Assistant Director, Clinical Managers and Team Leaders to ensure no conflicts between patient scheduling and administrative time. • Transcribed and prepared physicians correspondence for signatures. • Scheduled meetings and arranged meeting logistics. • Prepared and distributed physician on-call schedule. • Maintained physician’s credentials, sick, and vacation benefits. • Monitored administrative services, expenses, and… Show more • Managed the scheduling of meetings for the Director, Assistant Director, Clinical Managers and Team Leaders to ensure no conflicts between patient scheduling and administrative time. • Transcribed and prepared physicians correspondence for signatures. • Scheduled meetings and arranged meeting logistics. • Prepared and distributed physician on-call schedule. • Maintained physician’s credentials, sick, and vacation benefits. • Monitored administrative services, expenses, and tracked all department expenditures against month-end accruals to ensure accurate reporting and financial compliance. • Trained new hires in collaboration with the department’s administrative responsibilities to improve productivity. • Documented meeting minutes and ensured accurate information sharing. • Developed internal department standards and procedures manual for use of departmental equipment and software. • Coordinated and tracked all HR and IT related issues to successful resolution. • Created a Policy and Procedure manual for new departmental employee training. • Prepared daily Case Management documentation to assist with case manager’s administrative overload.

    • Administrative Assistant
      • Feb 1989 - Feb 1997

      • Arranged Health Center Directors workload and meetings preventing conflicts between seeing patients and administrative time • Compiled information to develop and implement a database for the “Service First Program” for patients to express their opinion about the type of service they received • Maintained the Nursing Credentials database on a monthly basis escalating the awareness of what CEU’s needed to be fulfilled yearly • Completed staff requisitions for open positions and… Show more • Arranged Health Center Directors workload and meetings preventing conflicts between seeing patients and administrative time • Compiled information to develop and implement a database for the “Service First Program” for patients to express their opinion about the type of service they received • Maintained the Nursing Credentials database on a monthly basis escalating the awareness of what CEU’s needed to be fulfilled yearly • Completed staff requisitions for open positions and submitted them to human resources • Sustained the department policy and procedure manual and internal forms by replacing old information with new information as it changed providing continuous productivity • Completed invoices, check requests and expense reports for payment on a monthly basis to avoid overdue bills • Transcribed doctors notes to be placed in patient’s medical records for future reference by a doctor or patient

Education

  • Newbury College
    Associates in Applied Science, Business Management
    1992 - 1997
  • American International College
    Certificate in Medical Coding and Billing
    2009 - 2010

Community

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