HR Business Partner

• Dec 2022 - Present

HR Manager

• Jan 2022 - Dec 2022

HR Advisor/Manager

• Nov 2019 - Jan 2022

HR Advisor

• May 2019 - Oct 2019

Interim HR Co-ordinator

• Mar 2019 - Apr 2019

HR Service delivery - busy, varied role, first point of contact for managers and employees on all HR related queries. Working closely with HRBP's and Advisors to ensure HR provision on all aspects of the employee life cycle. HR Service delivery - busy, varied role, first point of contact for managers and employees on all HR related queries. Working closely with HRBP's and Advisors to ensure HR provision on all aspects of the employee life cycle.

Interim HR Manager & Executive assistant to the CEO

• Feb 2019 - Mar 2019

My role is to ensure the smooth running of the charity's HR department. This senior position has responsibilities as outlined below including compliance with employment law. -Provide executive assistance to the CEO -Responsible for all aspects of HR & Payroll which include the following: -Timely and accurately complete the monthly payroll cycle -Advise and manage all Employee Relation matters to mitigate risk -Manage the process of all HR administration -Manage the Enhanced DBS process -Maintain and update employee policies in line with legislation changes and any update requirements -Liaise with external advisors for advice as and when required -Effectively manage and train the HR Administrator

HR Advisor/Administrator

• Oct 2017 - Feb 2019

I provide confidential advisory HR support and manage people related issues. I undertake HR procedures and processes including recruitment, absence management, performance management, employee relations, on boarding, back ground checks and all other employee life-cycle related duties. I deputise for the Head of HR. Key responsibilities: • Confidential advisory support for all staff/line managers across all 3 PROCAT campuses • In-House recruitment; liaising with candidates to arrange interviews, overseeing competency testing, preparation of contract of employment documents and safer recruitment checks, raising DBS applications, undertaking right to work checks and seeking employment references. • Management of on boarding process, including new joiner induction presentations. • Maintaining accurate follow up system for staff related processes such as probationary periods, performance management. • Maintain and update HR system ensuring that the college is utilising the most efficient processes and training new joiners on the use of the system. • Responsibility for managing the disciplinary/grievance and poor performance processes. • Maintaining staff absence records and preparing Bradford Factor calculations. Liaising with senior managers and Occupational Health when necessary. • Responsibility for liaising with Accounts for payroll changes/updates. • Responsibility for the single register and ensuring DBS applications are up to date and meet guidelines. • Responsibility for employment references, employee communications. • Responsibility for analysing and reporting on HR related data, identifying trends/concerns and propose solutions. • Responsibility for preparing reports and presentation material. • Be fully conversant with UK Employment Law, statutory payments.

Temporary Executive Secretary

• Sep 2017 - Oct 2017

My job purpose, to provide executive support, including diary management, travel planning, meeting planning, correspondence and administrative support duties. Key responsibilities include:- Co-ordinating events and external visits. Organising and planning meetings, set up of meeting space, preparation of agendas and papers and minute taking. Co-ordinating internal communications. Managing the customer complaints procedure and tracking complaints through to their conclusion and resolution. Interfacing with other departments including accounts, HR, marketing and other departments to co-ordinate and manage appropriate approvals and authorisation. Ensure reception and security staff receive detailed information regarding visitors. Ensure that Agendas and papers are circulated in a timely manner for meetings and that minutes taken at meetings reflect an accurate and true record of the discussions and agreed actions. Customers and stakeholders are communicated with effectively and professionally at the appropriate stages during the complaints process. Expense claims are submitted in a timely manner and in line with finance procedures. Responding to all internal and external communication, including complaints, comments and compliments in a professional and timely manner Prioritising workload at busy and demanding periods in order to meet deadlines.

HR Advisor/Administrator

• Sep 2014 - Sep 2017

ProfileHR Advisor & Administrator July 2014 to PresentNeopost Achievements at Neopost• Ownership of the on-boarding and induction process which has improved attrition by 7%• Improved the completion rates of on-boarding and exit questionnaires by 50%, they now stand at 95% and 85%• Implemented new joiner, job change and leaver processes which has resulted in improved efficiency within the HR Dept.Duties• Manage recruitment, HR administration and on-boarding processes• Plan & Deliver the Induction Day• Responsible for Right to work in the UK compliance, sponsorship and audit• Communicate, train and advise new policies and procedures• Manage Employee benefits, Rewards and recognition programs• HR invoice processing• Support the Organisation’s performance management process• Data analysis, presentations• Implementation of new offer letters and contracts in line with changes in legislation• 1st point of contact for employees and stakeholders• Support in ER Cases

Training Coordinator

• Jul 2014 - Sep 2014

Interim Training Coordinator July 2014 to September 2014 • Planning and scheduling training programs• Reporting and tracking of courses, collecting feedback• Management of the training budget• Analysing data from appraisals, assessing training needs and advising department heads of available training for employees• Managing the on-line training system

HR Generalist and pay clerk

• Mar 2006 - Jul 2014

HR Generalist & Pay Clerk 2006 to July 2014Tesco Stores LtdAchievements at Tesco • Passed management training course• Lead Farm to Fork Project - 1st in region to achieve targetDuties• Resourcing Talent, interviewing for a diverse workforce, delivery of induction days, managing the day to day life cycle of 500+ employees on the HR system.• Managed the audits of personnel files and ensured Right to work in the UK• Tracking L&D and Talent Planning• Managed legal training processes and trained employees/managers to ensure compliance • Managed employee absence procedures and compiled reports using excel• Conducted absence and disciplinary meetings• Managed the review process and produced reports from analysis• Managed and delivered employee engagement projects• Checked payroll reports and signed off payroll to deadline• Change agent for Southend Store restructure• Managed the uniform ordering system, consistently under budget

Stock Controller

• Nov 1997 - Feb 2006

Customer Assistant

• 1994 - Jan 1996

Pension Administrator

• 1989 - 1991

Optical Receptionist

• 1986 - 1989

Guest Services Associate

• 1984 - 1986