Experience

Shoppers World

• Store Manager

  • Oct 2012 - Present



Burlington Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Manager

  • Jan 2001 - Aug 2012

  Customer Service Logistics Manager**Marland Ward- Store Manager **Responsible for managing the overall operations of the store ensuring store **associates are delivering excellent customer service. Provide leadership to the **store team around hiring, staffing, training and scheduling functions. Drive sales. **Manage associates, driving compliance to policies and standards such as, safe **Keeping of company funds, property, human resource practices, record keeping **And loss prevention. **Supervise Customer Service Supervisors, Receiving Supervisor, Accounting Room **Auditor and layaway support. **Other positions held, Receiving Room Clerk and Receiving Manager Show less

• Customer Service Logistics Manager

  • 2001 - 2012

  Responsible for managing the overall operations of the store, ensuring store associates are delivering excellent customer service. Provide leadership to store team around hiring, staffing, training and scheduling functions. Drive sales results. Manage associates, driving compliance to policies and standards, such as, safe keeping of company funds, property, human resource practices, loss prevention and record keeping. Supervise Customer Service Supervisors, Receiving Supervisor, Accounting Room Audito and lay away room support. Show less



The Home Depot

• Bookkeeping/Computer Room Manager

  • Oct 1997 - Jul 2001

  Payroll data enrty. Data collections for register input, inventory control, compiling daily reports for management. Make price tags daily and count verifications on inventory and markdown issues. Perform safe counts, daily deposits, daily register balance, refund issues. Trouble shoot register and computer problems, replace parts or equipment. Payroll data enrty. Data collections for register input, inventory control, compiling daily reports for management. Make price tags daily and count verifications on inventory and markdown issues. Perform safe counts, daily deposits, daily register balance, refund issues. Trouble shoot register and computer problems, replace parts or equipment.