Deborah Chopp
Customer Service Representative at Perfect Memorials- Claim this Profile
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Bio
Experience
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Perfect Memorials
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United States
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Online and Mail Order Retail
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1 - 100 Employee
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Customer Service Representative
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Nov 2020 - Present
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Customer Service Representative
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Nov 2020 - Present
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TEN•ENZ
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United States
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Accounting
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1 - 100 Employee
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Account Executive
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Jun 2014 - Feb 2020
Account Executive Lead Train all new hires for our department, as I am knowledgeable to all products and services including operating system, process orders by web and incoming phone calls. Calls consist of orders for supplies, digital services, websites, marketing materials. Inbound sales for up sales, cross sales and add on’s, samples. I have consistently increased my average orders by 20 percent each year. Support for all team members of procedures and questions. Account Executive Lead Train all new hires for our department, as I am knowledgeable to all products and services including operating system, process orders by web and incoming phone calls. Calls consist of orders for supplies, digital services, websites, marketing materials. Inbound sales for up sales, cross sales and add on’s, samples. I have consistently increased my average orders by 20 percent each year. Support for all team members of procedures and questions.
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Gage & Gage
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United States
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Customer Service
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Aug 2013 - Aug 2014
Customer Service Answer all calls by second ring, placing orders for customers, checking order status, and product information. Manage customer service email by printing and entering orders. Help manage sample room by pulling product, packaging and shipping. Customer Service Answer all calls by second ring, placing orders for customers, checking order status, and product information. Manage customer service email by printing and entering orders. Help manage sample room by pulling product, packaging and shipping.
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Vicking Coca-Cola
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United States
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Consumer Goods
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100 - 200 Employee
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Tel-Sales
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Jun 2010 - Jun 2013
Taking orders for product by phone, entering orders into system. Providing information regarding products and promotions to the customer. Back up service dispatcher for calls directed to our service department. Taking orders for product by phone, entering orders into system. Providing information regarding products and promotions to the customer. Back up service dispatcher for calls directed to our service department.
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Education
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St Cloud Technical and Community College
Diploma, Legal Secretary -
Rasmussen College-Minnesota
Certificate, Word Processing Secretary -
Holdinford High School
Diploma, General