Experience

Hyatt Regency Houston Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Director Of Operations

  • May 2022 - Present



Grand Hyatt San Antonio River Walk

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • May 2021 - May 2022



Hotel Haya

• Ybor City,FL

• Executive Housekeeper

  • Aug 2020 - May 2021



Grand Hyatt San Antonio River Walk

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Jul 2017 - Aug 2020



Park Hyatt Washington

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Mar 2016 - Jul 2017

• Assistant Front Office Manager

  • Apr 2014 - Mar 2016

• Assistant Executive Housekeeper

  • May 2013 - Apr 2014

• Housekeeping Coordinator

  • Mar 2012 - Apr 2013

  Supervises and mentors more than 30 employees from more than 20 different countries Answers daily inquiries via email and telephone, including shipping of lost and found items to guests Completes special projects with short turn-around times in proactive and service-oriented manner Maintains regular communication with company leadership with high level of tact and self-awareness Tracks status of housekeeping areas and assigns appropriate workload to team… Show more Supervises and mentors more than 30 employees from more than 20 different countries Answers daily inquiries via email and telephone, including shipping of lost and found items to guests Completes special projects with short turn-around times in proactive and service-oriented manner Maintains regular communication with company leadership with high level of tact and self-awareness Tracks status of housekeeping areas and assigns appropriate workload to team members Informs team of upcoming events and prevents supply shortages and/or staffing issues Supports high profile guests, such as celebrities and foreign dignitaries, and events Trains staff and guide professional development of fellow employees



Amherst Market/ University Liqours

• Assistant Store Manager

  • Sep 2001 - May 2010

  Long-term valued employee with increasing levels of responsibility Performed store closing and opening procedures Provided excellent customer service. Resulting in repeat customers. Made suggestive sales to customers. Performed data entry and cash deposits. Performed Inventory control. Reduced breakages from 1.3% to 0.3% within three months Long-term valued employee with increasing levels of responsibility Performed store closing and opening procedures Provided excellent customer service. Resulting in repeat customers. Made suggestive sales to customers. Performed data entry and cash deposits. Performed Inventory control. Reduced breakages from 1.3% to 0.3% within three months



Shire

• Japan
• Biotechnology Research
• 700 & Above Employee

• Manufacturing Technician II

  • Apr 2007 - May 2007

  Performed manufacturing operations for the production of clinical and commercial products. Operated production equipment according to standard operating procedures (S.O.P). Maintained records and clean room environment to comply with regulatory requirements, good manufacturing procedures (G.M.P) and S.O.Ps'. Performed manufacturing operations for the production of clinical and commercial products. Operated production equipment according to standard operating procedures (S.O.P). Maintained records and clean room environment to comply with regulatory requirements, good manufacturing procedures (G.M.P) and S.O.Ps'.



CDI Solutions at Bayer Diagnostics

• Technology Technician

  • Oct 2006 - Nov 2006

  Provided technical support of production and process changes associated with site expansion. Under the direct supervision of technical support, performed feasibility testing on diagnostic reagents. Participated in the design of experiments. Performed data analysis and drafted internal reports. Provided technical support of production and process changes associated with site expansion. Under the direct supervision of technical support, performed feasibility testing on diagnostic reagents. Participated in the design of experiments. Performed data analysis and drafted internal reports.