Experience

JT (GLOBAL) LIMITED

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Customer Experience Manager

  • Dec 2019 - Present



I am looking for work after taking leave for family and personal reasons.

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  • Jan 2018 - Present



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• Looking for opportunities

  • Jan 2018 - Present

  I have headed up a multi country customer service department and billing areas in different organisations. I am available to work immediately. I have headed up a multi country customer service department and billing areas in different organisations. I am available to work immediately.



Colt Technology Services

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Senior Manager Queries & Disputes & Head of Customer Service Enquiries

  • Jul 2016 - Dec 2017



COLT Telecom

• Functional Lead EUB Queries & Disputes

  • Mar 2007 - Jun 2016



T-Mobile UK

• Corporate and Wholesale Billing Manager

  • 2005 - 2007



Cofunds

• Financial Services
• 1 - 100 Employee

• Office Co-ordinator

  • 2004 - 2005

• business change coordinator

  • 2003 - 2004



O2

• Billing Project Manager

  • 2002 - 2003



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product & Process Project Manager

  • 1999 - 2002



Telia

• Sweden
• Telecommunications
• 700 & Above Employee

• Billing Manager

  • 1997 - 1999



Barings

• United States
• Financial Services
• 700 & Above Employee

• Billing Manager

  • 1984 - 1997