Experience

RoNetco Supermarkets, Inc. ShopRite

• United States
• Retail
• 1 - 100 Employee

• Leader in training

  • Nov 2020 - Present



Modell's Sporting Goods

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Mar 2014 - Aug 2020

  -Responsible for ensuring exceptional customer service and to focus on driving sales by hiring, training staff and developing a sales plan to obtain Annual Retail Sales of $6million. -Responsible for all resources; personnel, distribution and store profit and loss financial management. -Communicates effectively and consistently while setting clear expectations for team then provides usable solutions to work related problems. -Accountability for the completion of all store functions including receiving responsibilities, day-to-day store activities and safety procedures. -Manages payroll, staffing schedules and management of all policies and procedures implementation. -Provides leadership and direction to all store associates including their responsibilities within personnel actions; recruiting, hiring, training, evaluating and coaching of all employees.



Loehmann's

• East Hanover, New Jersey, United States

• Assistant Store Manager

  • May 2006 - Mar 2014

  -Second in command in assisting the Store Manager in selecting, training and developing a high performance team as well as driving sales and profitability for the $7 million store -Merchandise Presentation: Maintain store appearance and merchandise presentation to create a comfortable, appealing shopping environment. -Store Operations: Create a schedule based on the needs of the business, attain annual shortage goals, property and stock room management. -Human Resources: Select the best candidates, conduct orientation, train and develop, set clear expectations, coach, provide specific and timely feedback. -Expense Management: Effective use of the payroll budget for a staff of 30, track petty cash and supply spending and manage controllable expenses. -Customer Service: Meet and exceed customers’ expectations and ensure team does the same. Create a welcoming, engaging environment where taking care of customers is a top priority.



Macy's

• United States
• Retail
• 700 & Above Employee

• Group Sales Manager

  • Mar 2002 - Oct 2006

  -Drive and exceed sales goals for a $3.5 million department. -Recruit a qualified team of 17 selling-focused Associates including coaching Associates on product knowledge by holding in-store product training. -Actively filled open positions prioritizing internal Associates in Commission, Specialist and High Level selling areas. Monitored and addressed performance issues on a timely basis. -Partnered with Merchandising team to plan and execute floor moves, merchandised placement and sales set-up. -Reviewed and utilized reports; implemented action plans focusing on deficient areas. -Established high level of shortage awareness and effectiveness; ensured that all policies and procedures were implemented.