Debbie Heffernan

Owner Rise Epsom at Rise.Life
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Location
UK

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5.0

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Andy Clifford

Debbie is a highly motivated individual who plans and organises her work schedule meticulously. Her output is of the highest quality and her customer marketing recommendations were always well received and very thorough.

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Owner Rise Epsom
      • Jan 2022 - Present
    • United Kingdom
    • Mental Health Care
    • 1 - 100 Employee
    • Office Administrator
      • Jan 2020 - Jan 2022

      The first point of contact for existing and new clients, at Mary Frances Trust, a local Mental Health Charity. Administration support for wellbeing courses and activities or signposting to a small team of Community Connections, GPimhs connectors or Safe Haven practitioners. The first point of contact for existing and new clients, at Mary Frances Trust, a local Mental Health Charity. Administration support for wellbeing courses and activities or signposting to a small team of Community Connections, GPimhs connectors or Safe Haven practitioners.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Store Operations
      • Jan 2018 - Jan 2020

      Part of the set-up team for a new local Simply Foods, responsible for the handling of all cash movements and nominated charity champion for the store. Organised fundraising activities for the local store charities and set up the distribution of excess food to local community fridges. Part of the set-up team for a new local Simply Foods, responsible for the handling of all cash movements and nominated charity champion for the store. Organised fundraising activities for the local store charities and set up the distribution of excess food to local community fridges.

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Area Manager - South East
      • Jun 2014 - Feb 2017

      Responsible for the delivery of school trips designing relevant itineraries at an affordable price to core destinations; Iceland, Italy, Costa Rica and The Azores. Responsible for the delivery of school trips designing relevant itineraries at an affordable price to core destinations; Iceland, Italy, Costa Rica and The Azores.

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Schools Travel Advisor - Surrey
      • Aug 2012 - May 2014

      Designed bespoke school trips utilising Equity's worldwide product portfolio of the curriculum led educational, sports & ski trips. Designed bespoke school trips utilising Equity's worldwide product portfolio of the curriculum led educational, sports & ski trips.

    • United States
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Book Consultant - Schools
      • Sep 2010 - Aug 2012

      Self employed, sales consultant, term time only for the largest UK publisher, Hachette. -Developed sales within Nursery, Secondary and the Independent schools sector in Surrey. -Promoted reading, sharing best practice between schools and organising author visits to schools. Self employed, sales consultant, term time only for the largest UK publisher, Hachette. -Developed sales within Nursery, Secondary and the Independent schools sector in Surrey. -Promoted reading, sharing best practice between schools and organising author visits to schools.

    • United Kingdom
    • Food and Beverage Services
    • 500 - 600 Employee
    • Customer Marketing Manager
      • Jan 2007 - Mar 2010

      Account responsibility for Marks & Spencer & The Co-operative society. -Managed customer brand & own brand plans in line with Dairy Crest marketing & sales strategies, supported by market and category data alongside customer and consumer insights. -Presented situation analysis, category reviews and shopper research. Account responsibility for Marks & Spencer & The Co-operative society. -Managed customer brand & own brand plans in line with Dairy Crest marketing & sales strategies, supported by market and category data alongside customer and consumer insights. -Presented situation analysis, category reviews and shopper research.

    • Advertising Services
    • 1 - 100 Employee
    • Career Break
      • Feb 2000 - Dec 2006

      Raised 3 children whilst running a small property portfolio. Active volunteer within the local school community including Chair for a local Ashtead housing association. Raised 3 children whilst running a small property portfolio. Active volunteer within the local school community including Chair for a local Ashtead housing association.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Retail Marketing Consultant
      • Mar 1999 - Jan 2000

      Partnered with Retail Marketing Services (RMS) and Marketing Director, set up an in-house facility at Sainsbury PLC by offering suppliers to test market new product ideas, pricing, merchandising in a control group of stores resulting in an additional income stream for Sainsbury’s trading department. Clients included Unilever, Proctor & Gamble, Dairy Crest, Kellogg’s, Coca Cola & Gillette. Partnered with Retail Marketing Services (RMS) and Marketing Director, set up an in-house facility at Sainsbury PLC by offering suppliers to test market new product ideas, pricing, merchandising in a control group of stores resulting in an additional income stream for Sainsbury’s trading department. Clients included Unilever, Proctor & Gamble, Dairy Crest, Kellogg’s, Coca Cola & Gillette.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Category Development Manager
      • Apr 1995 - Jan 1999

      Reporting to Commercial Director managed a £115 million Health & Beauty budget, halting share decline within all these sectors against an overall company decline. Led a group of multidisciplinary teams aligned to the Health care category, merchandising, marketing, R&D, and design, alongside 3 direct reports. Reporting to Commercial Director managed a £115 million Health & Beauty budget, halting share decline within all these sectors against an overall company decline. Led a group of multidisciplinary teams aligned to the Health care category, merchandising, marketing, R&D, and design, alongside 3 direct reports.

    • Philanthropic Fundraising Services
    • Sabbatical
      • Sep 1993 - Dec 1994
    • Retail
    • 200 - 300 Employee
    • Retail Buyer
      • Jan 1992 - Sep 1993

      Managed £40 million budget responsibility for Household, Haircare and Hosiery categories for 700 +stores. Worked alongside major FMCG manufacturers to design and develop own-brand products alongside a comprehensive range of world-renowned brands. Managed £40 million budget responsibility for Household, Haircare and Hosiery categories for 700 +stores. Worked alongside major FMCG manufacturers to design and develop own-brand products alongside a comprehensive range of world-renowned brands.

    • Group Product Manager
      • Jan 1990 - Dec 1992

      Account Manager to Marks & Spencer for Christmas Gifts, Toiletries & Fragrance. Managed from concept to delivery Penny Bazaar, Magnolia, and Extracts from the Hive & Florentyna products. Account Manager to Marks & Spencer for Christmas Gifts, Toiletries & Fragrance. Managed from concept to delivery Penny Bazaar, Magnolia, and Extracts from the Hive & Florentyna products.

    • Store Management & Head Office Buying
      • Jan 1984 - Dec 1989

      Completed a 2 year management training scheme working at all levels of store management before progressing to Head Office Distribution, then Ladies Dresses and Toiletries Buying Department. Completed a 2 year management training scheme working at all levels of store management before progressing to Head Office Distribution, then Ladies Dresses and Toiletries Buying Department.

Education

  • The Open University
    Social Sciences
    2003 - 2005
  • Templeton Business School, Oxford University
    1996 - 1998
  • Folkestone Girls Grammar
    1981 - 1983
  • Kent School, Rheindahlen, Germany
    1980 - 1981

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