Experience

CANVAS Real Estate
• United States
• Real Estate
• 200 - 300 Employee
• Realtor

  • Feb 2021 - Present


Paramount Residential Mortgage Group Inc. (PRMG Inc.)

• United States
• Financial Services
• 700 & Above Employee

• Sales Team Lead- Mortgage Loan Officer

  • Apr 2019 - Present

  NMLS ID: 646771 PRMG NMLS ID: 75243 PRMG Licenses www.prmg.net/licenses/ | Equal Housing Opportunity | NMLS Consumer site: www.nmlsconsumeraccess.org | (optional hours of operation] NMLS ID: 646771 PRMG NMLS ID: 75243 PRMG Licenses www.prmg.net/licenses/ | Equal Housing Opportunity | NMLS Consumer site: www.nmlsconsumeraccess.org | (optional hours of operation]



Debbie Edmond

• Independent Business Owner

  • Aug 2010 - Present

  We Are Our Boss Welcome! Amway provides a low cost, low risk opportunity for anyone to start their own business. If you're willing to put in the time, effort, and hard work the Amway experience can lead to more financial opportunity, flexibility, and freedom to determine your path. - Exclusive Products - Low Start Up Cost - 100% Satisfaction Guarantee WWW.AMWAY.COM/Debbieedmond We Are Our Boss Welcome! Amway provides a low cost, low risk opportunity for anyone to start their own business. If you're willing to put in the time, effort, and hard work the Amway experience can lead to more financial opportunity, flexibility, and freedom to determine your path. - Exclusive Products - Low Start Up Cost - 100% Satisfaction Guarantee WWW.AMWAY.COM/Debbieedmond



Sita Devi, Inc

• Tutor

  • Mar 2015 - Present

  SUBJECTS: MATH: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL READING/LANGUAGE ARTS: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL SCIENCE: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL SUBJECTS: MATH: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL READING/LANGUAGE ARTS: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL SCIENCE: · ELEMENTARY · MIDDLE SCHOOL · HIGH SCHOOL



Credit Card Management Services DBA Debthelper.com

• HUD-HECM Exam Qualified Network Counselor, Partner Relations

  • Sep 2012 - Aug 2019

  Bankruptcy Counselor: February 2015- Present • Provide financial counseling to consumers in need. • Provision of financial education to consumers as needed. • Heavy phone communication with consumers. • Prepare a detailed analysis of the consumer’s situation and provide appropriate solutions as related to the consumer’s need. • Attend training, as provided, on programs and services. • Provide bankruptcy education service as needed. • Follow procedures as outlined in… Show more Bankruptcy Counselor: February 2015- Present • Provide financial counseling to consumers in need. • Provision of financial education to consumers as needed. • Heavy phone communication with consumers. • Prepare a detailed analysis of the consumer’s situation and provide appropriate solutions as related to the consumer’s need. • Attend training, as provided, on programs and services. • Provide bankruptcy education service as needed. • Follow procedures as outlined in department manual and implement feedback provided by supervisor. • Other duties as assigned. Partner Relations: November 2013- Present • Ensure that the Business Partner base is serviced with regard to customer queries, new business, additional business and up and cross selling of new products • Constantly identify potential new Business Partners • Maintain strong business relationships with all Business Partners • Communicate with Business Partners to ensure an open relationship at all times • To constantly be aware of potential new sales opportunities HECM Counseling: September 2012- Present • Perform HECM counseling’s per HUD protocols, including FIT Analysis and Benefits Check Up Review • Train new HECM counselors • Review HECM cancellations and report primary reasons for cancellations for self, current and former HECM counselors • Complete follow up calls for HECM clients in a timely manner • Conduct HECM counseling per appointments setup • Assist in other departments as needed Show less Bankruptcy Counselor: February 2015- Present • Provide financial counseling to consumers in need. • Provision of financial education to consumers as needed. • Heavy phone communication with consumers. • Prepare a detailed analysis of the consumer’s situation and provide appropriate solutions as related to the consumer’s need. • Attend training, as provided, on programs and services. • Provide bankruptcy education service as needed. • Follow procedures as outlined in… Show more Bankruptcy Counselor: February 2015- Present • Provide financial counseling to consumers in need. • Provision of financial education to consumers as needed. • Heavy phone communication with consumers. • Prepare a detailed analysis of the consumer’s situation and provide appropriate solutions as related to the consumer’s need. • Attend training, as provided, on programs and services. • Provide bankruptcy education service as needed. • Follow procedures as outlined in department manual and implement feedback provided by supervisor. • Other duties as assigned. Partner Relations: November 2013- Present • Ensure that the Business Partner base is serviced with regard to customer queries, new business, additional business and up and cross selling of new products • Constantly identify potential new Business Partners • Maintain strong business relationships with all Business Partners • Communicate with Business Partners to ensure an open relationship at all times • To constantly be aware of potential new sales opportunities HECM Counseling: September 2012- Present • Perform HECM counseling’s per HUD protocols, including FIT Analysis and Benefits Check Up Review • Train new HECM counselors • Review HECM cancellations and report primary reasons for cancellations for self, current and former HECM counselors • Complete follow up calls for HECM clients in a timely manner • Conduct HECM counseling per appointments setup • Assist in other departments as needed Show less



Intrepid Lending Solution, Inc

• Mortgage Loan Officer

  • Jun 2017 - Apr 2019

  Our team have over 30 years of combined and processing experience. -VA -FHA -USDA -Fannie Mae -Freddi Mac -Conventional -Reverse Mortgage Our team have over 30 years of combined and processing experience. -VA -FHA -USDA -Fannie Mae -Freddi Mac -Conventional -Reverse Mortgage



TD

• Pakistan
• Technology, Information and Media
• 1 - 100 Employee

• Customer Service Representative (06/2010-05/2012 ), Teller II (01/2009-06/2010)

  • Jan 2009 - Sep 2012

  • Provided exceptional customer service by establishing new customer relationships and processing retail and commercial financial transactions for our customers in a friendly, enthusiastic and professional manner • Identified the appropriate products and services, and open the proper accounts for our customers • Referred our customers to a specialized business partner or take applications for consumer and mortgage loans • Make recommendations about how TD Bank services and… Show more • Provided exceptional customer service by establishing new customer relationships and processing retail and commercial financial transactions for our customers in a friendly, enthusiastic and professional manner • Identified the appropriate products and services, and open the proper accounts for our customers • Referred our customers to a specialized business partner or take applications for consumer and mortgage loans • Make recommendations about how TD Bank services and products can make each customer's life easier Show less • Provided exceptional customer service by establishing new customer relationships and processing retail and commercial financial transactions for our customers in a friendly, enthusiastic and professional manner • Identified the appropriate products and services, and open the proper accounts for our customers • Referred our customers to a specialized business partner or take applications for consumer and mortgage loans • Make recommendations about how TD Bank services and… Show more • Provided exceptional customer service by establishing new customer relationships and processing retail and commercial financial transactions for our customers in a friendly, enthusiastic and professional manner • Identified the appropriate products and services, and open the proper accounts for our customers • Referred our customers to a specialized business partner or take applications for consumer and mortgage loans • Make recommendations about how TD Bank services and products can make each customer's life easier Show less



Applied Card Systems

• United States
• Banking
• 1 - 100 Employee

• Customer Service/ Collections

  • May 2008 - Jan 2009

  •Collected on visa credit cards • Worked with accounts with different level of delinquency from five days - to potential charge-off • Worked with recovery accounts (charge off accounts) • Conducted side-by-side training with newly hired collectors • Took inbound and outbound calls •Collected on visa credit cards • Worked with accounts with different level of delinquency from five days - to potential charge-off • Worked with recovery accounts (charge off accounts) • Conducted side-by-side training with newly hired collectors • Took inbound and outbound calls



Bank Atlantic

• Canada
• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2006 - May 2008

  • Provided customer service through the use of an on-line terminal to process retail and commercial financial transaction between customer and the bank • Helped increase market share by cross selling all Bank Atlantic accounts and negotiable items • Sold and prepared money orders, traveler's checks and exchange checks • Balanced Change Exchange Coin Machine • Answered numerous phone calls to assist customers with account detail & problems • Handled large amounts of cash and… Show more • Provided customer service through the use of an on-line terminal to process retail and commercial financial transaction between customer and the bank • Helped increase market share by cross selling all Bank Atlantic accounts and negotiable items • Sold and prepared money orders, traveler's checks and exchange checks • Balanced Change Exchange Coin Machine • Answered numerous phone calls to assist customers with account detail & problems • Handled large amounts of cash and consistently balanced cash drawer with computerized cash counter Show less • Provided customer service through the use of an on-line terminal to process retail and commercial financial transaction between customer and the bank • Helped increase market share by cross selling all Bank Atlantic accounts and negotiable items • Sold and prepared money orders, traveler's checks and exchange checks • Balanced Change Exchange Coin Machine • Answered numerous phone calls to assist customers with account detail & problems • Handled large amounts of cash and… Show more • Provided customer service through the use of an on-line terminal to process retail and commercial financial transaction between customer and the bank • Helped increase market share by cross selling all Bank Atlantic accounts and negotiable items • Sold and prepared money orders, traveler's checks and exchange checks • Balanced Change Exchange Coin Machine • Answered numerous phone calls to assist customers with account detail & problems • Handled large amounts of cash and consistently balanced cash drawer with computerized cash counter Show less