Debbie DiVitantonio
IT Management & Corporate Communicatons at The Emerson Group (A Consumer Products Equity Organization)- Claim this Profile
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Bio
JoAnne Parrinello
Debbie is a top-notch, detail oriented, client focused manager. I have worked with Debbie on multiple initiatives and have seen her professionalism, knowledge, business acumen and follow through first hand. She is attentive to detail and the needs of the customer base she services whether internal or external. Her calm demeaner and leadership style are welcomed traits especially in stressful situations. She has the ability to bring out the best in people that work for and with her. Debbie is a clear, thorough communicator, that follows up with timely, and detailed documentation. I have always enjoyed working with Debbie and always knew I could rely on her to fullfil her end of a project no matter how large or small. She has been a strong asset to SuperMedia for over 20 years and any organization would be well served to have her on their team.
Michael Weber
Debbie epitomizes the "can-do" spirit enhancing our ability to deliver on promises to our clients. I have worked with her for over 18 years, and worked directly with her for the past 8.. She leads the group to exceed objectives, and provides outstanding coaching at all levels of the organization. Debbie has fostered an unsurpassed team environment enabling her group to have an understanding of how their daily actions impact clients. Debbie also provides superior customer care and support to the Sales, Marketing and Operational teams. She continually employs best practices as a Supervisor, consultant, process monitor, coach and mentor. Debbie consistently employs tools of measurement, process analysis and refinement, customer care, trust, integrity and service. She is a gem!
JoAnne Parrinello
Debbie is a top-notch, detail oriented, client focused manager. I have worked with Debbie on multiple initiatives and have seen her professionalism, knowledge, business acumen and follow through first hand. She is attentive to detail and the needs of the customer base she services whether internal or external. Her calm demeaner and leadership style are welcomed traits especially in stressful situations. She has the ability to bring out the best in people that work for and with her. Debbie is a clear, thorough communicator, that follows up with timely, and detailed documentation. I have always enjoyed working with Debbie and always knew I could rely on her to fullfil her end of a project no matter how large or small. She has been a strong asset to SuperMedia for over 20 years and any organization would be well served to have her on their team.
Michael Weber
Debbie epitomizes the "can-do" spirit enhancing our ability to deliver on promises to our clients. I have worked with her for over 18 years, and worked directly with her for the past 8.. She leads the group to exceed objectives, and provides outstanding coaching at all levels of the organization. Debbie has fostered an unsurpassed team environment enabling her group to have an understanding of how their daily actions impact clients. Debbie also provides superior customer care and support to the Sales, Marketing and Operational teams. She continually employs best practices as a Supervisor, consultant, process monitor, coach and mentor. Debbie consistently employs tools of measurement, process analysis and refinement, customer care, trust, integrity and service. She is a gem!
JoAnne Parrinello
Debbie is a top-notch, detail oriented, client focused manager. I have worked with Debbie on multiple initiatives and have seen her professionalism, knowledge, business acumen and follow through first hand. She is attentive to detail and the needs of the customer base she services whether internal or external. Her calm demeaner and leadership style are welcomed traits especially in stressful situations. She has the ability to bring out the best in people that work for and with her. Debbie is a clear, thorough communicator, that follows up with timely, and detailed documentation. I have always enjoyed working with Debbie and always knew I could rely on her to fullfil her end of a project no matter how large or small. She has been a strong asset to SuperMedia for over 20 years and any organization would be well served to have her on their team.
Michael Weber
Debbie epitomizes the "can-do" spirit enhancing our ability to deliver on promises to our clients. I have worked with her for over 18 years, and worked directly with her for the past 8.. She leads the group to exceed objectives, and provides outstanding coaching at all levels of the organization. Debbie has fostered an unsurpassed team environment enabling her group to have an understanding of how their daily actions impact clients. Debbie also provides superior customer care and support to the Sales, Marketing and Operational teams. She continually employs best practices as a Supervisor, consultant, process monitor, coach and mentor. Debbie consistently employs tools of measurement, process analysis and refinement, customer care, trust, integrity and service. She is a gem!
JoAnne Parrinello
Debbie is a top-notch, detail oriented, client focused manager. I have worked with Debbie on multiple initiatives and have seen her professionalism, knowledge, business acumen and follow through first hand. She is attentive to detail and the needs of the customer base she services whether internal or external. Her calm demeaner and leadership style are welcomed traits especially in stressful situations. She has the ability to bring out the best in people that work for and with her. Debbie is a clear, thorough communicator, that follows up with timely, and detailed documentation. I have always enjoyed working with Debbie and always knew I could rely on her to fullfil her end of a project no matter how large or small. She has been a strong asset to SuperMedia for over 20 years and any organization would be well served to have her on their team.
Michael Weber
Debbie epitomizes the "can-do" spirit enhancing our ability to deliver on promises to our clients. I have worked with her for over 18 years, and worked directly with her for the past 8.. She leads the group to exceed objectives, and provides outstanding coaching at all levels of the organization. Debbie has fostered an unsurpassed team environment enabling her group to have an understanding of how their daily actions impact clients. Debbie also provides superior customer care and support to the Sales, Marketing and Operational teams. She continually employs best practices as a Supervisor, consultant, process monitor, coach and mentor. Debbie consistently employs tools of measurement, process analysis and refinement, customer care, trust, integrity and service. She is a gem!
Credentials
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Notary Commision
Commonwealth of PaNov, 2015- Sep, 2024
Experience
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IT Management & Corporate Communicatons
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Apr 2014 - Present
We provide the efficient logistics infrastructure necessary to build your brands. Increased efficiency and simplicity results in healthy growth. Your non-value-added activities become value-added resources – improved retailer report cards, increased corporate efficiency, optimized freight, warehouse and storage costs, complete order to cash. Connecting Your Health & Beauty Brands to Loyal Shoppers From the brand to the retailer, the shelf to the shopper, we create the touch points that ensure your success, every day. From long-standing connections to a strong voice with major and regional retailers, we ensure your over-the-counter health and beauty brands are given the attention they deserve. Show less
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SR Supervisor Operations - Sales Support and Mobile Web
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Sep 1990 - Apr 2014
Managed ~18 to 25 employees in three functional areas and four locations, ensuring that teams met the daily productivity and quality target. • Promoted positive customer relations and supported sales organization. Supervised customer service operations of both teams. • Provided all Quality Control, tracked errors and volume, rate processing, corrections and problem-solving for internal team as well as off shore Vendor. • In 2011 and 2012 team members achieved zero published errors while maintaining a 100% established production target rate. • Completed all duties related to management of staff including: payroll, attendance tracking, performance management, hiring, new employee on-boarding, expenses, supplies, program and equipment maintenance. • Management and vetting of outsourced vendor including all financials, metric tracking and reporting. Show less
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Verizon Information Services
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Advertising Services
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1 - 100 Employee
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Sales Support Manager
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Sep 1990 - Jan 2010
Management of 35 employee creative team in deadline driven, high volume producing print advertising environment. Controlled budgets, analyzed results and implemented solutions resulting in efficiency gains. Delivered strategic support and facilitation on multiple cross-functional project teams with sales, IT, marketing, finance, human resources, labor, sales training, and operations. • Coordinated all personnel issues - including payroll processing, vacation planning, attendance tracking, performance reviews, interviewing and hiring requisitions using HRIS systems. • Independent management of vendor/offsite work volumes along with overflow center. • Quality control achieved through management of volume, errors, rate processing and corrections. Including tracking, reporting and review of related metrics with internal and offsite teams. • 80% reduction in cycle time for product fulfillment achieving less than 48 hour turnaround time target. • Chairperson of Rewards and Recognition committee – Handling planning for multiple 300+ employee events; management of employee internal recognition and performance incentive program. Show less
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Bell Atlantic Directory Graphics
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Biotechnology Research
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Customer Service Manager
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Sep 1990 - Aug 1999
Management of 12 employees within client focused team. Team provided new business solutions for marketing and startup for new clients. Developed and tracked productivity, accuracy and unit cost on a daily, weekly and monthly basis. Worked with process engineering in resolving process problems, improving process flows, decreasing cycle times, and implementing solutions. Handled all problem resolutions, documentation, and the creation and tracking of module efficiencies. Successfully developed and implemented the communications plan for the company. Developed internal incentive plan and created centralized tracking database for all employees, monitored daily, weekly monthly for adherence to performance. Show less
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Education
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2012 - 2012
Villanova University
Integrated On Line Strategies, Internet Marketing -
2013 - 2014
Full Circle Computing
Certificate, Data Analyst -
2011 - 2011
Villanova University
Masters Certificate, Strategic Organizational Leadership -
2011 - 2011
Villanova University
Certificate, Six Sigma Green Belt -
2009 - 2010
Villanova University
Masters Certificate in HR, Human Resources -
1999 - 1999
Villanova University
Project Management Certification Program, PMI Project Management Institute at Villanova University
Community
