Experience

SFO Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Museum Registrar

  • Jul 2021 - Present

  Oral history, registration, cataloging, library and archives.

• Cataloger, Public Service Aide, oral historian

  • Apr 2013 - Jul 2021

  Currently, I am cataloging photographic collections, creating finding aids for the oral history collection, and assisting with database cleanup in preparation for online publication of the information therein. I am currently conducting oral history interviews with former airline employees.



TREASURE ISLAND DEVELOPMENT AUTHORITY

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Registrar

  • Mar 2021 - Present

  Researching and writing a collections management policy for the museum collection owned by the Treasure Island Development Authority (TIDA) Developing procedures and documents for cataloging the TIDA collection Researching and recommending collections management software Researching and writing a collections management policy for the museum collection owned by the Treasure Island Development Authority (TIDA) Developing procedures and documents for cataloging the TIDA collection Researching and recommending collections management software



California Humanities

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Archivist

  • Aug 2017 - Nov 2019

  I worked with California Humanities, a granting nonprofit agency, to organize their records and publications from the last forty years to allow easier access for staff. This position involved both archivist and records management skills. I created an inventory of paper and digital documents, over 200 banker's boxes and 12 filing cabinets of physical materials in total. I also documented and structured the inventory to facilitate implementation of the records into an online database. I wrote a records retention policy and assisted with creating a document handling policy. I led a project to digitize some of their historical documents and create online access. Show less



USC Shoah Foundation - The Institute for Visual History and Education

• United States
• Higher Education
• 100 - 200 Employee

• Digital Indexer

  • Jan 2014 - Dec 2016

  I am indexing the video testimonies of Holocaust survivors and witnesses using a set of controlled-vocabulary terms. The end result is that people working with the Foundation's Visual History Archive (including researchers and students) will be able to find specific content that they are seeking for their areas of study. I am indexing the video testimonies of Holocaust survivors and witnesses using a set of controlled-vocabulary terms. The end result is that people working with the Foundation's Visual History Archive (including researchers and students) will be able to find specific content that they are seeking for their areas of study.



Holocaust Library, JFCS Holocaust Center

• Assistant Librarian

  • Dec 2010 - Jan 2013

  I describe and create finding aids for archival collections and copy-catalog new library acquisitions and prepare them for the shelf. I maintain and update databases and integrated library systems (Filemaker, Infocentre, and Archivist's Toolkit), and create web content from digitized primary source materials. I teach high school students to create videos from primary sources. I also assist patrons, train and manage volunteers, and support the Director of Libraries and Archives with day-to-day library operations. Show less



Holocaust Center of Northern California

• Director of Digital Initiatives

  • Jul 2006 - Dec 2010

  I supported the Librarian and Archivist with day-to-day library operations and cataloged archival collections. I edited educational videos, manage databases, and wrote successful grant requests. I was the project lead when digitizing a collection of audiotaped oral histories for access and preservation, and I generated web content using primary source materials. I managed the donor database and mailing list through e-Tapestry and created email marketing for programs and events in Constant Contact. I consolidated the donor and archival databases after the merger between this organization and the Bay Area Holocaust Oral History Project. Show less



Yahoo!

• Information Technology and Services
• 1 - 100 Employee

• Customer Service

  • 2005 - 2006

  Supported the Oddpost webmail product, which became the new Yahoo mail interface, for legacy Oddpost customers Supported the Oddpost webmail product, which became the new Yahoo mail interface, for legacy Oddpost customers



Oddpost, Inc.

• Customer Service Manager

  • 2002 - 2005

  I troubleshot all technical and billing issues, communicated with customers, soothed tempers, and analyzed feature requests to determine future product development. I trained and managed the support department and wrote FAQs and training manuals. I troubleshot all technical and billing issues, communicated with customers, soothed tempers, and analyzed feature requests to determine future product development. I trained and managed the support department and wrote FAQs and training manuals.



Buzzhits, Inc.

• Network Engineer

  • Jan 2001 - Oct 2001

  I set up and monitored remote stations to capture radio broadcasts that enabled customers, through music recognition software, to find out what was playing on a particular radio station via the web. I analyzed routing and bandwidth problems and found solutions to those issues. I chose and deployed network monitoring systems to report connectivity problems. I performed back-end data analysis for different radio stations and wrote manuals detailing installation and maintenance procedures. I set up and monitored remote stations to capture radio broadcasts that enabled customers, through music recognition software, to find out what was playing on a particular radio station via the web. I analyzed routing and bandwidth problems and found solutions to those issues. I chose and deployed network monitoring systems to report connectivity problems. I performed back-end data analysis for different radio stations and wrote manuals detailing installation and maintenance procedures.



Tycho Networks

• TAC Tech II

  • May 2000 - Feb 2001

  I created and maintained customer accounts, troubleshot email problems using multiple mail clients on multiple platforms, and performed LAN troubleshooting, both in-house and over the phone. I also interviewed potential new employees for department. I created and maintained customer accounts, troubleshot email problems using multiple mail clients on multiple platforms, and performed LAN troubleshooting, both in-house and over the phone. I also interviewed potential new employees for department.



Capitola Book Cafe

• Manager

  • Sep 1990 - Apr 2000

  I operated customized database, including periodic monitoring of system resources. I coordinated recovery efforts after a system crash during an annual storewide inventory process, and helped to develop new inventory system. I created workflows for the management of physical inventory, and chose and purchased books for resale I operated customized database, including periodic monitoring of system resources. I coordinated recovery efforts after a system crash during an annual storewide inventory process, and helped to develop new inventory system. I created workflows for the management of physical inventory, and chose and purchased books for resale