Experience

SUN CITY CENTER EMERGENCY SQUAD NO 1 INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Paramedic

  • Sep 2012 - Present

  Paramedic Paramedic


Whymama's Finger, Fist & Fork
• Business Owner

  • Nov 2016 - May 2020


Radian

• Switzerland
• Banking

• Market Lead

  • Jan 2009 - Sep 2015

  Launched and managed complex merchandising, sales and marketing projects for several Fortune 500 retail clients resulting in significant gains in customer traffic, sales and profit. Including but not limited to : Working with area trainers to make sure contractors are at events and setup on time. Work with Store management prior to launching events and continued contact during events to help Store management with any issue that they may have concerning the events. Post jobs and conduct interviews. Hire contractors to work events. Make sure equipment is in good condition, repair or replace as needed. Train new hires on proper set up and take down of equipment, health department standards and expectations for event. Train new hires on engagement and sales techniques. Coaching new and existing contractors on using demos to drive sales. Regularly visit and monitor stores during events to assure contractors were properly setting up events, following all health standards and engaging customers. Schedule contractors to work and make sure they have showed up where they are expected to and have event ready on time. Investigate any complaints about contractors, Release any contractor if they were found guilty of any misconduct or were not fulfilling their contracted services. Except invoices from contractors for services, compare with my summary and forward to bookkeeping to make sure contractors are paid for correct days worked.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Nov 2002 - Sep 2009

  2002-2009 Home Depot 2002-2005 Riverview ,Fl. Customer Care Representative Answered inbound calls in High Volume call center Specialized in resolution of install issues Listened to customer issues and found solutions to resolve to customers satisfaction 2005-2009 Sun City , Fl. Flooring Specialist Maintained a above average sales quota Consistently in top 10 in sales for district Assisted customers in product selection for flooring and blinds Set appointments for measure and install of flooring and blinds Built quotes and sold services and products to customers Assisted customers with knowledge of correct products to use and how to use them. First one on one and second in pre scheduled classes open to public. Implemented training for new recruits — speeding profitability. Maintained department merchandise Implemented department level inventory tracking Expedited issues with installs to resolution. Received 21 Customer Service Excellence awards Received Associate of the month twice Received Flooring Specialist of the year Award for 2007 Certified for Reach truck , Electric ladder , Order picker , Electric pallet jack



Peggy's Playhouse

• Owner

  • Oct 1992 - Nov 2004

  Manufacture of ceramic products from clay to finished product Sale and distribute products in store, at 12 restaurants and online Implemented and taught classes 3 days and 2 nights a week Maintained all shipping Bookkeeping Maintenance on building and equipment Manufacture of ceramic products from clay to finished product Sale and distribute products in store, at 12 restaurants and online Implemented and taught classes 3 days and 2 nights a week Maintained all shipping Bookkeeping Maintenance on building and equipment



Shoneys

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Sep 1990 - Oct 1994

  Responsible for scheduling employees Daily work list for team Assure restaurant was clean and up to Health Department standards. Assure food was properly prepared and served in timely manner. Order supply’s Conduct performance reviews employees Conduct any disciplinary actions as needed Balancing registers Bank deposits Responsible for scheduling employees Daily work list for team Assure restaurant was clean and up to Health Department standards. Assure food was properly prepared and served in timely manner. Order supply’s Conduct performance reviews employees Conduct any disciplinary actions as needed Balancing registers Bank deposits