Experience

Tax Consulting South Africa

• South Africa
• Financial Services
• 100 - 200 Employee

• Company Registration and Secretarial Coordinator

  • Sep 2020 - Present

  Administrator Administrator



Standard Bank South Africa

• Financial Services
• 700 & Above Employee

• Specialist, Transactional Product

  • Apr 2014 - Mar 2020

  Optimise and leverage on relationships (Commercial, Business, Agricultural and Small Enterprise) within the Southern Cape Region for sales opportunities and conversions. Achievement of all agreed targets NIR Growth (Business Online) eg price increase, business expansion 10% growth in Business Online Revenue Increase penetration on the Southern Cape Portfolio (BOL) Cross Sell Value added services from Business Online 100% Activation targets on new Sign ups Utilisation of Business Online target (within existing base) Achieve Cross Sell targets - 5 Products per new portfolio Providing call registers weekly of calling programme including Internal Business associates meetings with detailed report, Reason for Visit and Pipeline Business/Activity. Visit at least 10 customers a week (New and Existing) Successful installation and training of customers in the Public Sector, Commercial, Business and Small enterprise segments on the Business Online platform. Live the sunset principles / service ethos (meeting customer requirements the first time, respond quickly and deliver within the promised turnaround times. Proactively builds and manages relationships with internal stakeholders in order to generate quality business and growth in the Retail customer base. The link between the organisation and the client in order to gain trust, confidence, market growth as well as referrals



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Business Operations Support

  • Nov 2013 - Mar 2014

  To display interest and tolerance when dealing with customers (internaland external) and wins customers and subordinates trust in her ability to deal effectively with requests, queries as well as service and relatedissues.Been able to be tactful when dealing with customers, attempting to atall times meet the customers needs whilst keeping within proceduralguidelines.Maintains a high level of visibility to both co-workers and to the customer and provides hand on service.Communicates efffectively when interacting with co-workers andcustomers, whether by phone, in writing or face to face. Ensuring ownand others understanding of communication.Handles unusual requests without referring to superior, suggests new procedures and or ways of doing tasks performed by others. Wlling and able to handle daily operations of superior in theirabsence.

• Personal Assistant

  • Oct 2010 - Oct 2013

  The assistant to the National Sales Head for the Electronic Banking Division, with daily administrative duties and completion of tasks that included managing an active diary and calendar of internal and external meetings with staff, clients and Senior Management. Preparing financial spread-sheets with performance figures against budget for the management team for each province.Arranging complex and detailed travel plans including accommodation, for scheduled meetings to all the regions.Compiling power point presentations and required minutes and notes for meetings with management and key product teams.Telephone management of screening calls, as well as accepting and declining meetings that the Manager was invited too.Managing databases and filing systems for expense reports and staff appraisals and performance management discussions.Auditing staff claims and vendor invoices for processing.Support and admin related functions for HR, IT and the admin department for staff complaints and queries logged by clients.