Debbie Fernandes
Customer Success Manager at Tetrad Group- Claim this Profile
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Bio
Kevin M J P Brooks
I Have had the pleasure to Work with Debbie during my tenure at Wesbank. I found her to be knowledgeable helpful and approachable. Even though Debbie has an easy manner about her I found her to be systematic methodical and logical in her approach. She maintained an air of professionalism when it came to tasks and deadlines yet always had time for a kind work of encouragement for anyone under pressure. I would recommend Debbie as I know she will make a success of any endeavour.
Kevin M J P Brooks
I Have had the pleasure to Work with Debbie during my tenure at Wesbank. I found her to be knowledgeable helpful and approachable. Even though Debbie has an easy manner about her I found her to be systematic methodical and logical in her approach. She maintained an air of professionalism when it came to tasks and deadlines yet always had time for a kind work of encouragement for anyone under pressure. I would recommend Debbie as I know she will make a success of any endeavour.
Kevin M J P Brooks
I Have had the pleasure to Work with Debbie during my tenure at Wesbank. I found her to be knowledgeable helpful and approachable. Even though Debbie has an easy manner about her I found her to be systematic methodical and logical in her approach. She maintained an air of professionalism when it came to tasks and deadlines yet always had time for a kind work of encouragement for anyone under pressure. I would recommend Debbie as I know she will make a success of any endeavour.
Kevin M J P Brooks
I Have had the pleasure to Work with Debbie during my tenure at Wesbank. I found her to be knowledgeable helpful and approachable. Even though Debbie has an easy manner about her I found her to be systematic methodical and logical in her approach. She maintained an air of professionalism when it came to tasks and deadlines yet always had time for a kind work of encouragement for anyone under pressure. I would recommend Debbie as I know she will make a success of any endeavour.
Experience
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Tetrad Group
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Feb 2023 - Present
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Sabbatical
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Jan 2023 - Feb 2023
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iOCO
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Business Unit Head
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Feb 2020 - Jan 2023
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EOH
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Business Unit Head
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Feb 2020 - Feb 2020
This role enables me to create a highly effective team, ensuring customer satisfaction and delivery at all times.
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Divisional Manager
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Sep 2006 - Feb 2020
I provide customers with thought leadership and guidance to ensure the best possible solutions are selected end to end for the mastering of their customer relationship data.I also project manage the implementations teams that execute on Master Data Management, Data Quality and CRM projects.
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4Sight Information Technologies
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South Africa
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IT Services and IT Consulting
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100 - 200 Employee
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CRM Manager
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Jan 2002 - 2005
At AccTech Systems I was responsible for the Sales and Implementation of AccPac CRM (also referred to as SAGE CRM). I also managed the CRM Support and Development Team. At AccTech Systems I was responsible for the Sales and Implementation of AccPac CRM (also referred to as SAGE CRM). I also managed the CRM Support and Development Team.
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WesBank
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South Africa
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Financial Services
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700 & Above Employee
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Support Manager
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Jan 1990 - Sep 1999
At Wesbank I managed the Support Team - who provided teahnical Support the whole of the WesBank Group. I was also responsible for the Management of the Non-Mainframe developments team, to ensure effective bespoke development was done to close the Gaps for business. At Wesbank I managed the Support Team - who provided teahnical Support the whole of the WesBank Group. I was also responsible for the Management of the Non-Mainframe developments team, to ensure effective bespoke development was done to close the Gaps for business.
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Education
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2008 - 2017
Cranefield
MComMP, Project and Programme Management -
1983 - 1986
Mondeor High
Community
