Experience

National Training, Inc
• United States
• Truck Transportation
• 1 - 100 Employee
• Administrative

  • Jan 2022 - Present


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Virtual Assistant

  • Jun 2008 - Jan 2022

  Owner and freelance Virtual Assistant to various companies and individuals. Tasks are a wide variety of administrative assistance based on each individual/company. I provide assistance with data entry, travel and expense processing, audio and video transcription, document conversion, proofreading, database maintenance, reservations and scheduling, internet research, and various administrative tasks for different client types such as entrepreneurs, financial planners and real estate… Show more Owner and freelance Virtual Assistant to various companies and individuals. Tasks are a wide variety of administrative assistance based on each individual/company. I provide assistance with data entry, travel and expense processing, audio and video transcription, document conversion, proofreading, database maintenance, reservations and scheduling, internet research, and various administrative tasks for different client types such as entrepreneurs, financial planners and real estate agents. June 2008-2014 Green Eyed Girl Productions' primary focus was videography and video editing services for weddings, retirement ceremonies, birthdays, company videos, ministries, etc. Show less Owner and freelance Virtual Assistant to various companies and individuals. Tasks are a wide variety of administrative assistance based on each individual/company. I provide assistance with data entry, travel and expense processing, audio and video transcription, document conversion, proofreading, database maintenance, reservations and scheduling, internet research, and various administrative tasks for different client types such as entrepreneurs, financial planners and real estate… Show more Owner and freelance Virtual Assistant to various companies and individuals. Tasks are a wide variety of administrative assistance based on each individual/company. I provide assistance with data entry, travel and expense processing, audio and video transcription, document conversion, proofreading, database maintenance, reservations and scheduling, internet research, and various administrative tasks for different client types such as entrepreneurs, financial planners and real estate agents. June 2008-2014 Green Eyed Girl Productions' primary focus was videography and video editing services for weddings, retirement ceremonies, birthdays, company videos, ministries, etc. Show less



Wagner Financial Group

• United States
• Financial Services

• Social Security Consultant and Virtual Assistant

  • Jan 2016 - Jan 2018

  In addition to being a Virtual Assistant for Chris Wagner, I assisted clients in making informed decisions on when and how to file for Social Security benefits to maximize their income. In addition to being a Virtual Assistant for Chris Wagner, I assisted clients in making informed decisions on when and how to file for Social Security benefits to maximize their income.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Administrative Assistant II

  • Jun 2012 - Feb 2014

  Executive Administrative Assistant to the VP of the Presale Foreclosure, Bankruptcy and Proficiency Coach departments. Responsible for the support of 3 departments totaling 203 managers and associates. Additionally I assisted 105 SVPs, VPs, managers, and associates as needed. Duties included travel arrangements and expense processing, conference room reservation and catering management, maintained connectivity and software requirements on 100 training room computers, badge access and audits… Show more Executive Administrative Assistant to the VP of the Presale Foreclosure, Bankruptcy and Proficiency Coach departments. Responsible for the support of 3 departments totaling 203 managers and associates. Additionally I assisted 105 SVPs, VPs, managers, and associates as needed. Duties included travel arrangements and expense processing, conference room reservation and catering management, maintained connectivity and software requirements on 100 training room computers, badge access and audits, maintenance and system outage repair tickets, facilitation and completion of department moves, system access, on and off-boarding of associates and managers, managed the organizational charts and various spreadsheets for 3 departments, department communications, maintained the Safety & Emergency Preparedness plan for our site, supply ordering and miscellaneous manager and associate requests.

• Pre Sale Foreclosure Specialist

  • Oct 2010 - Jun 2012

  Responsible for reviewing, processing and providing Next Day Sale information, sale postponements, chronology and judgment figures to foreclosure attorneys ensuring that when properties are released to go to sale, all un-resolved impediments have been resolved or escalated to the appropriate department. Additional responsibilities included the monitoring of attorney legal milestones to ensure timelines are met.



OCE Business Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Assistant Site Manager

  • Feb 2008 - Jul 2010

  Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible… Show more Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible for all badge and software access requests for all new employees and those leaving the company, and replacement programs as they were released. Other responsibilities included: time clock audits, performance reviews, researching and processing inbound Loss Mitigation loan modification and short sale documents, audit and preparation of documents to be shipped and assisting employees in reaching their goals in production. Show less Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible… Show more Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible for all badge and software access requests for all new employees and those leaving the company, and replacement programs as they were released. Other responsibilities included: time clock audits, performance reviews, researching and processing inbound Loss Mitigation loan modification and short sale documents, audit and preparation of documents to be shipped and assisting employees in reaching their goals in production. Show less



Manpower for OCE Business Services

• Data Entry Processor/Mail Room

  • Nov 2007 - Feb 2008

  Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible… Show more Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible for all badge and software access requests for all new employees and those leaving the company, and replacement programs as they were released. Other responsibilities included: time clock audits, performance reviews, researching and processing inbound Loss Mitigation loan modification and short sale documents, audit and preparation of documents to be shipped and assisting employees in reaching their goals in production. Show less Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible… Show more Assisted the Site Manager in day-to-day operations of the company while managing the 2nd and 1st shifts respectively. Assisted our site and client with the development, training and implementation of new Loss Mitigation processes and programs with employees located in the Jacksonville, FL, Manila, Philippines, and Florence, SC branches. Performed audits on all employees within our site to maintain proper processes, operation procedures, and daily production needs were being met. Responsible for all badge and software access requests for all new employees and those leaving the company, and replacement programs as they were released. Other responsibilities included: time clock audits, performance reviews, researching and processing inbound Loss Mitigation loan modification and short sale documents, audit and preparation of documents to be shipped and assisting employees in reaching their goals in production. Show less



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Administrative Assistant

  • Jan 2004 - Mar 2005

  Administrative Assistant to the Branch Manager and Service Representatives. Secretarial and administrative duties including: receptionist, data entry, appointment setting, customer service, switchboard operator, general administrative/receptionist duties, employee background checks, customer credit checks, prepared office billing to be sent down to headquarters, assisted employees with payroll issues, opening and closing of the office, and other various administrative responsibilities. Administrative Assistant to the Branch Manager and Service Representatives. Secretarial and administrative duties including: receptionist, data entry, appointment setting, customer service, switchboard operator, general administrative/receptionist duties, employee background checks, customer credit checks, prepared office billing to be sent down to headquarters, assisted employees with payroll issues, opening and closing of the office, and other various administrative responsibilities.



CHB Distributing, Inc.

• Business Office Manager

  • Sep 1999 - Dec 2003

  Responsible for customer service, billing, accounts payable, accounts receivable, shipping and receiving, data entry, purchasing, inventory control, banking, and general administrative office duties. Responsible for customer service, billing, accounts payable, accounts receivable, shipping and receiving, data entry, purchasing, inventory control, banking, and general administrative office duties.

• Staffing Specialist

  • Sep 1997 - Oct 1998

  Responsible for the interviewing, testing, training, and management of temporary employees. Worked closely with companies to ensure that customer service needs were always met. Responsible for the interviewing, testing, training, and management of temporary employees. Worked closely with companies to ensure that customer service needs were always met.