Debbie Dottin

Customer Service Representative at Sam Galloway Ford Inc
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2017 - Present

      Answering incoming calls from customers to schedule service for their vehicles. Working this position as a temporary employee. Answering incoming calls from customers to schedule service for their vehicles. Working this position as a temporary employee.

    • Banquet Server (Retired)
      • Sep 1982 - Dec 2020

      - Retired - worked as a pool status server while working a full-time job. - Started working as the Exec. Asst. to the General Manager at the Boston Long Wharf Marriott in 1982. - In 1984 transferred to Banquets as a part-time server and also assisted in an administrative capacity at the various Marriott hotels in the Boston area in the Executive/Sales and Catering offices. - Relocated to San Francisco in 1989 to their Banquet Dept. working pool status. - Retired - worked as a pool status server while working a full-time job. - Started working as the Exec. Asst. to the General Manager at the Boston Long Wharf Marriott in 1982. - In 1984 transferred to Banquets as a part-time server and also assisted in an administrative capacity at the various Marriott hotels in the Boston area in the Executive/Sales and Catering offices. - Relocated to San Francisco in 1989 to their Banquet Dept. working pool status.

    • United States
    • Industry Associations
    • 1 - 100 Employee
    • Director of Credentialing Services
      • Sep 2003 - Nov 2016

      (ABFAS – formerly American Board of Podiatric Surgery) -2015-2016 promoted to Dir. of Cred. Serv. • Report to the Executive Director. Supervise an Administrative Assistants and Manager of Credentialing. • Handle member requests for status changes as well as misc. requests to the Board of Directors. Verify doctor's credentials for status change. • Handle all orders for certificates when doctors became certified and certificate labels when doctors renewed their certification. Dealing directly with the vendor. • Work with the Director of IT to help reorganize our database using Protech CRM. • Work with the Director of Operations on special projects. • Staff person assigned to work with the BCCDC (the committee handling the case credentialing for certification. • Assist staff in the use of the various software programs and various projects that came up throughout the year. -2003-2015 Executive Assistant to the Executive Director. • Meeting Planner for all meetings. A total of approximately 6-8 meetings a year. 4 of these meetings were major meetings, requiring 68-140 sleeping rooms. All of our meetings required meeting space for the various committees (6-7 committees); coordinate the space for the meals (breakfast and lunch); coordinate receptions for all attendees. • Handle all requests from members for various status changes as well as misc. requests to the Board of Directors. Verify credentials regarding doctor’s request for status change. • Handle all orders for certificates when doctors became certified and certificate labels when doctors renewed their certification. Dealt directly with the vendor. • Supervise two Administrative Assistants. • Communication with the Board of Directors on a regular bases, via phone, e-mail and in person at meetings. • Coordinate the assembly of the Oral Examination packages for the committee meetings and the final Oral Examination held each year in Chicago for the doctors achieving board certification.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Lease Administrator
      • Oct 2001 - Sep 2003

      Work directly with property managers, brokers and tenants (consisting of 5 office buildings in the Embarcadero Center). Work directly with property managers, brokers and tenants (consisting of 5 office buildings in the Embarcadero Center).

  • CNX Media
    • San Francisco, California
    • Production Manager
      • Jan 1999 - Aug 2001

      • Scheduling of in-house and independent contract editors, shooters and audio techs. On call 24/7. • Scheduling the use of the edit suites, studio and 3-full camera packages including audio equipment. • Coordinating the above scheduling, keeping costs to a minimum. • Work closely with producers and management regarding their scheduling needs in the edit bays. • Update the scheduling board on a regular basis throughout the day. • Manage archive videotape library. • Supervise 4-production assistants and receptionist. • Coordinate and supervise 3-loggers and logging of field shoot tapes. • Maintain and troubleshoot the library-tracking database (FileMaker Pro program). • Backup and support for the VP of Operations and the Archive Manager when they aren't available. • Technical support for the office phone system. • Backup support dealing with office vendors and key person handling petty cash for company. • Backup and technical support to staff with Microsoft Excel, Word and FileMaker Pro problems. • Manage stock footage requests and outside clients using our facility. Keeping both databases updated. • Created our stock footage and client services database program (FileMaker Pro). • Assisted the VP of Operations in coordinating and supervising our entire company move to a new location. • Coordinated the move of the entire tape library for 2 relocation moves.

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Production Manager
      • Mar 1993 - Dec 1998

      • Executive Assistant to the President. • Handled scheduling meetings, flight arrangements, travel expenses, correspondence, etc. • Coordinated the renovation of office space on 4th floor with outside architect. • Backup assistant to the CEO and CFO (when their assistant was out or needed help). • 1994 - Promoted to Exec. Assistant to President of Marketing (the company went public during this time). • May 1996 - Promoted to Library Supervisor. • Aug. 1998 - Promoted to Production Manager. The company split, CNX Media was started.

    • United States
    • Real Estate
    • Executive Assistant To Chief Financial Officer
      • Jan 1990 - Feb 1993

      • Prepared budget reports. • Set up library for all the legal binders for all the various transactions for the purchase of their properties. • Assisted in the daily/weekly preparation of reports. • Assist the Lease Managers when needed. • Prepared budget reports. • Set up library for all the legal binders for all the various transactions for the purchase of their properties. • Assisted in the daily/weekly preparation of reports. • Assist the Lease Managers when needed.

    • Executive Assistant To The President/USA
      • Mar 1987 - Nov 1989

      • Handled the preparation and set up of the presentation for all new business. • Assisted the Account Executives and their assistants with their accounts. • Assisted in booking travel and hotel accommodations when needed. • Regular daily office duties. • Handled the preparation and set up of the presentation for all new business. • Assisted the Account Executives and their assistants with their accounts. • Assisted in booking travel and hotel accommodations when needed. • Regular daily office duties.

  • Five Star Airlines
    • Needham, Massachusetts
    • Senior Flight Attendant
      • Nov 1984 - Mar 1987

      Seasonal charter airline. Operated six months during the year (fall and winter) • Supervised a crew of 5 flight attendants. • All flights were turn around flights - no layovers. Depart BOS taking all 365 passengers to a location destination, reload the plane with passengers and return back to BOS. • Briefed flight attendants prior to every trip as well as after every trip. • Handled all the paperwork required prior to landing. • Responsible for all monies collected from sale of liquor during the flight. • Coordinated the flow of service during the flight.

Education

  • Boston State
    Bachelor of Science (B.S.), Major: Sociology and Minor: Law Enforcement
    1973 - 1977

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