Experience

Life Chiropractic College West

• United States
• Higher Education
• 200 - 300 Employee

• Assistant Director of Enrollment & International Services

  • Sep 2021 - Present

• International Admissions Advisor

  • Sep 2016 - Present

  Acted as the main point of contact for international inquiries, applicants and current students. Advised current and future students regarding institutional policies as well as federal regulations related to F-1 status holders. Assumed the responsibility of the PDSO and ensured compliance with U.S government regulations.Researched and developed resources regarding benefits and logistics of living in the U.S.A for incoming and current students. Additional duties included working with transfer and domestic inquiries and students, as well as assisting with walk in tours for prospective students and visitors. Show less

• Admissions Representative

  • Sep 2014 - Present

  Managing entire life cycle for recruitment of students including calls - making outbound calls to inquiries requesting information on our Doctorate in Chiropractic program; answering questions regarding the program, setting interviews, overcoming objections, providing solutions; conducting interviews to inform potential clients of program details, requirements, processes to be selected. Assisting clients with the process' to enroll into programs, relaying information so clients understand the value of the education we offer. Deal with rejections and objections while projecting a positive impression. Member of the scholarship awarding committee. Show less



Cogswell Polytechnical College

• Director of New Student Services

  • Jan 2011 - Sep 2011

  Oversaw the application process for admission, ensured student applications were complete, art portfolios were evaluated and scholarships were awarded. Managed team reports and facilitated team meetings. Successfully implemented admission testing and registration procedures, processed scholarship applications and awards. Organized new student registration and orientation events. Coordinated with housing advisor to ensure students housing applications were received and housing was secure for new applicants. Ensured new student needs were met as they transitioned into Cogswell. Show less



DeVry University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Admissions-NSP

  • Nov 2008 - Jan 2011

  Managed the High School book of business ensuring students progressed through the registration process. Successfully planned New Student Orientations coordinated with all departments to ensure events were meaningful and productive for students. Managed department budget, ensuring all resources were effectively administered. Responsible for increasing start rate at three campuses with a 6% increase over prior year.

• Assistant Director of Admissions-NSP

  • 2001 - 2009

• Associate Director Student Finance

  • Feb 2007 - Nov 2008

  Key responsibilities include managing 5 DVUC locations in Northern California Metro, successfully reducing the accounts receivables while advocating increase of credit load to minimize time of completion. Accountable for training all advisors DeVry policies and procedures. Successfully implemented a refund appeal process to help students reduce their loan debt and reduce the universities risk of the student defaulting. Assist in the planning and scheduling of metro registration and workshops for new and perspective students. Responsible for ensuring department is in compliance with federal and state regulations of Title IV and SOX requirements through training and consistent auditing of student records. Main contact for Keller Graduate school students and DEM advisors, successfully implemented KARP II processes by providing training to Keller and Student Finance staff. VA certifying official for DeVry Fremont and DeVry online responsible for VA vocational rehabilitation students. Alumni of PRIDE (Corporate distinct honor of Professional recognition of integrity dedication and excellence.) Alumni of Student Finance Leadership Academy. Show less

• Regional Student Finance Advisor

  • Apr 2005 - Jan 2007

  Maintains responsibility for all Student Finance Advisor accountabilities at the Sacramento DVUC. Supports Northern California Metro area for DeVry University Centers including Sacramento, San Francisco, and Fresno. Assist in the organization and follow through of registration activities. Provide training and support for center staff, monitor and track accounts receivables performance, successfully reducing base center receivables by 52%.

• Student Finance Advisor

  • Aug 2002 - Apr 2005

  Support the Northern California Metro area DeVry University Centers including Sacramento, San Francisco, and Fresno. Assist in the organization and follow through of registration activities. Advise students and parents on the availability of grants and loans, and on their loan repayment obligations. Assist them in completing all necessary aid applications for each program. Assist the student in completing the Free Application for Federal Student Aid (FAFSA), and collect documentation. Use professional judgment to respond to a student’s unique circumstances. Plan, organize and conduct workshops including advising students about Title IV awards. Remain current on Federal Title IV regulations regarding Federal aid, State aid and loans. Certify student loans and package student’s financial aid according to federal regulations. Train new employees on policy and procedures in counseling and quality customer service. Prepare documents for federal and state loan and grant programs. Provide center support for the San Francisco DVUC, assist in the planning of registration procedures, efficiently maintain deficient registrants account status and follow up. Show less



Heald College

• Higher Education

• Instructor/Advisor

  • Jul 2001 - Apr 2002

  Worked with first quarter students teaching Student Success and Keyboarding. Successfully reinstated the importance of the keyboarding course requirements having the highest success rate in the last 5 years. Advised students on recommended courses and career direction.

• Dean’s Assistant/Administrative Assistant II

  • Sep 2000 - Jul 2001

  Worked directly with the Dean of Student’s in scheduling students. Maintained student files, counseled students for academic and personal reasons. Aided in improving student retention by monitoring student attendance, auditing transcripts and meeting with instructors. Responsible for tracking and assuring graduate timing requirements were successfully met. Maintained accurate student documentation for academic files in campus database CIS. Supervised student workers and coordinated quarterly projects. Assisted in the coordination of graduation. Performed administrative duties including faxing, answering multiple phone lines, printed student transcripts, and assisted other departments as needed. Show less



North American Computer Consultants

• Admissions Representative/Executive Assistant

  • Jul 1998 - May 2000

  Promoted after six months to Admissions Representative. Responsible for maximizing revenue and meeting established sales objectives. Promoted NACC’s course offerings, services and special events. Assist with the organization and supervision of registration. Successfully developed and implemented “Start 2 Finish” program to increase student retention. Demonstrated excellent customer service skills by listening to customers, determining their needs, and satisfying their requests. Assisted President and Project Manager with daily scheduling and account management. Answered multi-line phone system, maintained technicians timesheets and job status reports. Responsible for preparing and mailing promotional documents and information pamphlets. Show less

• Admissions Advisor

  • 1998 - 2000


NACC
• United States
• Technology, Information and Internet
• 1 - 100 Employee
• Admissions Advisor

  • 1998 - 2000