Experience

Comfort Keepers State College

• United States
• Individual and Family Services
• 1 - 100 Employee

• Communications Specialist

  • Sep 2007 - Present

  Business Development/PR - Field prospective client/family members inquiries regarding service; - Arrange in-home visits to discuss detailed services; - Counsel and problem solve with clients and family members - Facilitate client schedules, handle final contractual agreements - Coordinate first day of service. Personally introduced care team - Provide follow-up ensuring client satisfaction; - Conduct weekly/monthly meetings with referral providers to enhance communication and build loyalty Operations/Recruitment Strategy - Field applications and conduct interviews of new talent to join care team - Conduct care team meetings with staff to match clients to care teams - Manage on-boarding process for new care team members - Coordinate quarterly client care plan reviews - Administer monthly care team meetings to provide education and review current clients Show less



Helpmates Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Manager

  • Jul 1997 - Aug 2007