Experience

SLC Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Assistant - Property

  • Sep 2021 - Present



Thursfields Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• New Enquiries Wills & Estates

  • Jan 2021 - Sep 2021

  Handling all enquiries into the Wills & Estates department and following up with the administration when conversions were made. Ensuring that the client management system was updated accordingly. Ensuring that fee earners had relevant documentation added to matters in preparation for the initial meeting with the client. Undertaking identification checks using third party service. Liaising with clients, fee earners and colleagues to progress matters.Some legal research in order to confidently field enquiries into the Wills & Estates department and to identify what legal services callers into the department might need.



Legal & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Claims Handler

  • Jun 2020 - Sep 2020

  First Notification of Loss for Household Insurance customers. Recording details from policy holders and then validating claims by consulting policy details which were from a wide variety of insurance companies/brokers. Advising of any exclusions and excesses, next steps and providing details of services that would be involved in meeting our obligations under the claim. First Notification of Loss for Household Insurance customers. Recording details from policy holders and then validating claims by consulting policy details which were from a wide variety of insurance companies/brokers. Advising of any exclusions and excesses, next steps and providing details of services that would be involved in meeting our obligations under the claim.



Building Repairs Solutions

• Claims Handler

  • Dec 2019 - Aug 2020

  Handling buildings repairs through claim management companies who work on behalf of insurance providers.Progressing claims by speaking to the technical teams in various regions, surveyors, clients, customers and specialist services such as asbestos removal experts or drying out experts. Updating the claims management system and our clients system as the matter progressed and in line with our service level agreements. Handling buildings repairs through claim management companies who work on behalf of insurance providers.Progressing claims by speaking to the technical teams in various regions, surveyors, clients, customers and specialist services such as asbestos removal experts or drying out experts. Updating the claims management system and our clients system as the matter progressed and in line with our service level agreements.