Debabrata Pal

Account Director - Enterprise Accounts at Exotel
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Bengaluru, Karnataka, India, IN

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Experience

    • Belgium
    • Telecommunications
    • 1 - 100 Employee
    • Account Director - Enterprise Accounts
      • Apr 2022 - Present

      Bengaluru, Karnataka, India Exotel is the leading full-stack customer engagement platform comprised of suite of communication APIs, Omnichannel Contact Center & Conversational AI platform in the cloud. I'm currently helping enterprises with the right strategies for crafting effective customer journey and enhancing overall customer experience(CX).

    • India
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Manager - Strategic Enterprise Sales
      • Jan 2021 - Apr 2022

      India Route Mobile is a leading Cloud Communication Platform provider, catering to enterprises, over-the-top (OTT) players and mobile network operators (MNO). Our range of enterprise communication services includes smart cloud solutions.

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Manager- Enterprise Sales
      • Jul 2019 - Oct 2020

      Bengaluru Area, India Netcore is a global Marketing Technology Company that offers solutions for enterprises that redefine Digital Marketing. I helped businesses with AI-based Maketing Automations | Personalization | Product Analytics | SaaS | CPaaS, WhatsApp Business API's, ESP and Mobility solutions.

    • India
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Senior Associate Dir, Sales- Zeta, Directi
      • Jun 2016 - Jun 2019

      India Zeta wants to make payments as seamless as invisible for banks, corporates, merchants and users. I managed the key accounts for a wide range of products like Optima and Spotlight to name a few. I analyzed direct customer feedback and delivered insights that helped in shaping the core product. I also used these insights to identify new streams of revenue which helped in recording profitable volume growth, market share and client acquisition across south India. At Zeta, I… Show more Zeta wants to make payments as seamless as invisible for banks, corporates, merchants and users. I managed the key accounts for a wide range of products like Optima and Spotlight to name a few. I analyzed direct customer feedback and delivered insights that helped in shaping the core product. I also used these insights to identify new streams of revenue which helped in recording profitable volume growth, market share and client acquisition across south India. At Zeta, I started mentoring young professionals in various areas like field techniques, relationship management and managing their career Show less

    • Entertainment
    • 1 - 100 Employee
    • Senior Manager- Business Development & Strategic Alliances
      • Jul 2014 - Jun 2016

      Bangalore iKaaz, got acquired by by Grab, was a mobile payment solutions company. I joined as a founding member of the sales team and built the corporate sales team from scratch. I worked very closely with top management and strategically responded to crucial market insights to shape the core product portfolio.

    • Area Manager-Sales
      • Mar 2012 - Jul 2014

      Bangalore Edenred is a France-based company specialized in prepaid corporate services. I worked on a wide range of Ticket products and achieved triple-digit growth in the sales and new business development of the key products. This experience helped me pave the foundations of my own growth in the payments problem-space in general

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Area Sales Manager
      • Apr 2010 - Mar 2012

      Bangalore Justdial is a company that provides local search for different services in India over the phone and online. I helped in developing new clientele for different Just Dial services and managing existing clientele. Strategizing customized services for different industry-specific clients and helping them in reaching out their target audience through effective media channels like web, wap, phone.

Education

  • Institute of Business Management and Technology
    Master of Business Administration (MBA), Marketing
    2007 - 2009
  • Kendriya Vidyalaya
    1991 - 2003

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