Deb Rollo
Manager at Start Me Up Niagara- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
Topline Score
Bio
Dianne Coppola
In 2015, I was hired by Community Support Services of Niagara to facilitate a strategic planning process with their Board of Directors and staff. Deb was my primary contact person and was extremely helpful in co-creating a very open, transparent and data-driven process. She facilitated a staff focus group to solicit feedback on issues and trends impacting agency operations and ensured critical program and operational statistics were summarized and available to inform the planning discussions. Deb has a very positive ‘can do’ attitude and strives to build communities that are welcoming, inclusive places for people of all ages and abilities.
Dianne Coppola
In 2015, I was hired by Community Support Services of Niagara to facilitate a strategic planning process with their Board of Directors and staff. Deb was my primary contact person and was extremely helpful in co-creating a very open, transparent and data-driven process. She facilitated a staff focus group to solicit feedback on issues and trends impacting agency operations and ensured critical program and operational statistics were summarized and available to inform the planning discussions. Deb has a very positive ‘can do’ attitude and strives to build communities that are welcoming, inclusive places for people of all ages and abilities.
Dianne Coppola
In 2015, I was hired by Community Support Services of Niagara to facilitate a strategic planning process with their Board of Directors and staff. Deb was my primary contact person and was extremely helpful in co-creating a very open, transparent and data-driven process. She facilitated a staff focus group to solicit feedback on issues and trends impacting agency operations and ensured critical program and operational statistics were summarized and available to inform the planning discussions. Deb has a very positive ‘can do’ attitude and strives to build communities that are welcoming, inclusive places for people of all ages and abilities.
Dianne Coppola
In 2015, I was hired by Community Support Services of Niagara to facilitate a strategic planning process with their Board of Directors and staff. Deb was my primary contact person and was extremely helpful in co-creating a very open, transparent and data-driven process. She facilitated a staff focus group to solicit feedback on issues and trends impacting agency operations and ensured critical program and operational statistics were summarized and available to inform the planning discussions. Deb has a very positive ‘can do’ attitude and strives to build communities that are welcoming, inclusive places for people of all ages and abilities.
Experience
-
Start Me Up Niagara
-
Canada
-
Individual and Family Services
-
1 - 100 Employee
-
Manager
-
Dec 2021 - Present
-
-
-
City of Port Colborne
-
Canada
-
Government Administration
-
1 - 100 Employee
-
Health Services Coordinator
-
Mar 2018 - Dec 2019
-
-
-
-
Community Development Coordinator
-
2016 - Sep 2018
Interactive Community Forum - developing a community response plan to address elder abuse Interactive Community Forum - developing a community response plan to address elder abuse
-
-
-
Community Support Services of Niagara
-
St. Catharines, Ontario
-
Executive Director
-
Jul 2013 - Jan 2016
- Managed the operations of a not-for-profit agency providing programs to seniors and adults with disabilities - 3 community offices, 4 program sites, supporting 70 plus staff, 500 volunteers and 3200 clients -Responsible for all reporting obligations, Multi-Service Sector Accountability Agreement through the Local Health Integration Network, MOH, Canada Revenue Agency, ESA, Charitable Organization Reporting -Supported board governance through policy, executive limitations, education and partnerships -Human Resource Management through policy development, education, performance monitoring, sustainability planning - Community Outreach - by strengthening and building collaborative partnerships -Marketing and promotion - developing and enhancing brand of agency through marketing materials and promotional events -Enhanced programming (Meals on Wheels, Transportation, Volunteer Visiting, Wellness Supportive Living, Homemaking, Home Maintenance, Congregate Dining, Hindu Congregate Dining, Safety at Home, Snow Buddies through evaluation, quality and risk management and community awareness -Monitored and evaluated all internal and external reports, analyzing statistics and cost measurement reporting -Monitored all aspects of financial reporting -Researched other funding opportunities and applied for grants where appropriate -Initiated the development of a strategic planning event, compiling internal and external reports for review Show less
-
-
-
Community Support Services of Niagara
-
St. Catharines, Ontario
-
Director of Client Services
-
Jul 2008 - 2013
-Monitored day to day operations of programming -Developed annual feedback reports to monitor quality and risk -Managed the volunteer program, developing guidelines, training, risk management review -Enhanced volunteer outreach through promotion and marketing -Supported development of policy and procedure for human resources management -Provided back up support to the Executive Director and Board Members -Monitored day to day operations of programming -Developed annual feedback reports to monitor quality and risk -Managed the volunteer program, developing guidelines, training, risk management review -Enhanced volunteer outreach through promotion and marketing -Supported development of policy and procedure for human resources management -Provided back up support to the Executive Director and Board Members
-
-
-
Niagara Age-Friendly Community (Regional Municipality of Niagara)
-
Thorold, Ontario
-
Community Coordinator
-
2010 - 2011
-Participated in community outreach hosting focus groups with community members and partners to determine needs of each community -Researched and developed age-friendly practices internationally and locally -Developed age-friendly promotional, outreach, educational materials -Developed age-friendly logo -Prepared and delivered presentations to municipalities -Prepared statistical and research reports to management -Compiled and prepared all necessary documentation to funders -Chaired the Age-Friendly Welland Action Committee (a subcommittee to the Welland Senior Citizens Advisory Group) -Initiated the advancement of Welland's recognition by the WHO (World Health Organization) in age-friendly practices Show less
-
-
-
-
Program Manager
-
Sep 2003 - Jul 2009
-Managed day to day operations of programming for Simcoe and Port Dover area -Supported staff in client service delivery -Assessed clients needs, developed a care plan, monitored service satisfaction and made referrals where appropriate -Recruited, trained and support all volunteers to provide service -Raised funds to support programming - Annual Golf Tournament -Recruited, trained and supported members of local advisory committee -Provided financial and statistical reporting to Board/Executive Director -Participated in community outreach and collaborative partnerships with like minded agencies Show less
-
-
-
Dunnville Hospital & Healthcare Foundation
-
Canada
-
Fundraising
-
1 - 100 Employee
-
Assistant Development Coordinator
-
1993 - 1994
-
-
Education
-
1988 - 1991
State University of New York College at Buffalo
Bachelor’s Degree, Liberal Arts and Sciences, General Studies and Humanities -
Williamsville North High School
Community
