Experience

Thomas Scientific

• United States
• Biotechnology Research
• 200 - 300 Employee

• Team Lead,Bids&Quotes

  • Dec 2021 - Present

• RFP Analyst

  • Jan 2021 - Present

  Candler, North Carolina, United States

• Bids and Quotes Specialist

  • Apr 2019 - Jan 2021

  Asheville, North Carolina Area Pricing/Bids & Quotes Coordinator • Manage formal RFQ and Bid opportunities • Prepare and Submit Bid Documents • Prepare Quotes • Work Cross References • Review new emails and web quote inquiries • Support Sales Team, and assist Customers with quotes and other requests. • Reach out to Vendors for Pricing and Product information. • Complete Vendor and/or survey questionnaires • Assisted Pricing Team with loading Customer Prices



Phenix Research Products (acquired by Thomas Scientific 12/17)

• United States
• Biotechnology
• 1 - 100 Employee

• Accounts Payable & Receivable

  • Feb 2018 - Apr 2019

  Asheville, North Carolina Area • Manage 3 email boxes daily. Accounts Receivable, Payable and direct. • Process Payables and Collections accurately and timely within deadlines. • Call on Customers that are overdue on their payment terms to help resolve. • Customer Maintenance including setting up new accounts and setting up Tax Codes. • Assist with AR functions as needed. • Prepare Monthly Credit Review. • Special Projects

• Customer Service

  • Oct 2014 - Feb 2018

  Asheville, North Carolina Area • Sales Administrative Support for Outside Sales Representatives. • Process customer sales orders and sales order confirmations. • Handle Customer calls, and email questions or complaints. • Help obtain information for setting up new accounts • Follow up on open sales orders, communicating with customers. • Check Low Margins and Rebated pricing. • Obtain shipping quotes and product availability information. • Address any discrepancies prior to releasing orders.



Forest Products Distributors, Inc.

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Request for Quote Specialist

  • Jun 2010 - Jun 2014

  • Managed Government Contracts for the International/Government Department. Forest Products Distributors is a Prime Vendor, supplying Wood Products to Military Bases, domestic and overseas. • Handled Purchasing duties, Logistics, Calculated costs and margins for Prime Vendor Contracts. Submitted Quotes by deadlines. Also responsible keeping Performance level above required percentage. • When awarded, create purchase orders for suppliers to complete Government orders. • Track… Show more • Managed Government Contracts for the International/Government Department. Forest Products Distributors is a Prime Vendor, supplying Wood Products to Military Bases, domestic and overseas. • Handled Purchasing duties, Logistics, Calculated costs and margins for Prime Vendor Contracts. Submitted Quotes by deadlines. Also responsible keeping Performance level above required percentage. • When awarded, create purchase orders for suppliers to complete Government orders. • Track Government orders from time contract is awarded, until it is complete. • During tracking of orders, address any issues that may arise. This includes resolving delivery issues, and finding solutions to any complaints. • After order is delivered in full, obtain all necessary paperwork to be able to invoice the Government for payment. • Assist DLA with evaluations including price auditing and timely delivery tracking. • Searched online Government websites for quoting opportunities for the International Sales Dept. • Created complex spreadsheets for usage and performance information and provided statistics for the International Sales Department. This included competitor information and numbers of awards and dollars over time. • Research lumber mills and wholesalers for new supplier opportunities. • Made contact with new suppliers for quote requests. Show less



U.S. Census Bureau

• Temporary Positions

  • Jan 2010 - Jun 2010

  Rapid City, South Dakota Area Performed Quality Assurance and Administrative duties for Rapid City Census Bureau office.



Lee Enterprises

• United States
• Newspaper Publishing
• 700 & Above Employee

• Accounts Payable Representative

  • Feb 2008 - Dec 2009

  Rapid City, South Dakota Area • Prepared and submitted spreadsheets detailing expenses requiring payment. • Obtained approvals for invoices and check requests, applied use tax and GL coding as needed. • Answered phones and assisted vendors and customers as needed. • Program Administrator for Corporate Credit Cards, and Invoice Manager System. • Proof and post all corporate generated GL entries related to company credit cards. • Balanced Payables system and reconciled credit card statements for period end.



The Midland Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Advocate

  • Nov 2006 - Feb 2008

  Worked as a team to continually improve processes and procedures. Completed intakes with patients to check eligibility for public benefits. Helped patients complete paperwork to file for public benefits or financial assistance. Utilized customer service skills to counsel patients with their hospital bill.



Michael Foods

• Food and Beverage Manufacturing
• 700 & Above Employee

• Customer Accounting & Analysis Specialist

  • Oct 2000 - Jul 2006

  Analyzed, processed and reported on customer payment discrepancies. Processed promotion payments for assigned customers. This includes rebates, food shows and marketing fees. Processed commissions, buying group and regular rebate payments monthly for assigned customers/brokers. Attended Food Shows to assist Sales. Attended bi-weekly Department meetings to discuss issues and brainstorm for departmental improvements. Maintained relationships with the Sales Team and with… Show more Analyzed, processed and reported on customer payment discrepancies. Processed promotion payments for assigned customers. This includes rebates, food shows and marketing fees. Processed commissions, buying group and regular rebate payments monthly for assigned customers/brokers. Attended Food Shows to assist Sales. Attended bi-weekly Department meetings to discuss issues and brainstorm for departmental improvements. Maintained relationships with the Sales Team and with Brokers. Processed, input and maintained information for pricing, freight and Customer Master Information. Provided ongoing reporting and analysis related to pricing and Data Maintenance, working closely with Customer Service and Sales. Communicated with customers, sales, distribution and operating companies to resolve issues and disseminate information with customer centric values. Show less



Disetronic Medical Systems

• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 1998 - Oct 2000

  Attended ecommerce meetings, assisted with website beta testing, updated on-line accounts, and processed on-line orders. Entered and tracked all distributor orders and returns for insulin pump supplies and accessories. Handled all distributor calls and email questions/complaints. Back up for setting up distributor accounts by looking at credit history and making sure all needed information is obtained.



Rainbow Foods

• Customer Service Manager

  • Jan 1995 - Jan 1997

  Worked Customer Service desk to assist customers with any concerns or issues with groceries and any other items from the store, and help with returns. Assisted cashiers as needed. Provided change, made approvals on high purchases, and corrected errors and voids at register. Completed break schedules for cashiers and cart employees. Assisted Store Manager with any duties necessary. Cashier Worked with customers to check out groceries and other items in store. Assisted with… Show more Worked Customer Service desk to assist customers with any concerns or issues with groceries and any other items from the store, and help with returns. Assisted cashiers as needed. Provided change, made approvals on high purchases, and corrected errors and voids at register. Completed break schedules for cashiers and cart employees. Assisted Store Manager with any duties necessary. Cashier Worked with customers to check out groceries and other items in store. Assisted with Customer Service Desk. Processed customer returns. Reshelf items that were out of place or moved in the store. Show less



Green Tree Servicing

• Title Specialist

  • 1995 - 1996