Experience

RPS Financial Services

• Australia
• Financial Services
• 1 - 100 Employee

• Director

  • Jul 2016 - Present

  Business owner and executive leader across all teams and functions. Accountable for the overarching business success, strategic growth and portfolio management of RPS Financial Services. Accountable for best in business client engagement, outperformance business practices and product significance. Key driver of client management and business partnerships, increasing market share and establishing RPS Financial Services as a leading industry brand. Business owner and executive leader across all teams and functions. Accountable for the overarching business success, strategic growth and portfolio management of RPS Financial Services. Accountable for best in business client engagement, outperformance business practices and product significance. Key driver of client management and business partnerships, increasing market share and establishing RPS Financial Services as a leading industry brand.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Area Manager, Small Business Banking

  • Feb 2010 - Jun 2016

  Accountable for driving profitable business growth across designated geographical markets.Accountable for the leadership and development of Business Banking Managers and Small Business Specialists to increase market share and drive client engagement.Consistently executed leadership practices to attract and retain talent and deliver outperformance.Analysis of industry and environmental trends including product forecasting, client purchasing behaviour and competitive positioning.Built and maintained broad networks of contacts and business partners to deliver on overall business strategies. Implementation of strategy to drive growth and sustainable business practices. Show less

• National Sales Manager - Asset Finance, Direct Sales

  • Dec 2008 - Feb 2010

  Accountable for driving sales results including lending FUM, net profit and Insurance premium across all distribution channels.Accountable for the performance and profitability of the Consumer Car Loans business.Leader and implementation specialist of product portfolio expansion, pricing methodologies and consumer response for all direct distribution channels; linked to business growth and expansion.Accountable for the leadership of the Finance and Insurance management team, responsible for business performance and profitability.Accountable for the leadership of regionally based Business Development Managers, responsible for driving product penetration throughout the Australian Branch Network.Established trusted relationships across organisational divisions. Show less

• National Operations Manager - Asset Finance, Direct Sales

  • Dec 2007 - Dec 2008

  Accountable for the leadership and governance of the Sales Team Leader group across Direct Sales and Internet channels. Accountable for the leadership of Insurance Coaches, responsible for skills capability uplift throughout the Consumer Car Loans business.Accountable for the leadership of the analyst group and MIS management, identifying process improvement opportunities across all direct distribution channels.Management of portfolio expansion, pricing methodologies and consumer response for all direct distribution channels, linked to business growth and expansion.Development and implementation of refined business model, designed to improve sales performance and client experience. Show less

• Manager, Finance and Insurance - Direct Sales

  • Dec 2002 - Dec 2007

  Accountable for the leadership and governance of the Finance and Insurance consultant team, including Consumer Sales, Customer Retention and Internet Sales. Implementation manager of Insurance product suite throughout the Direct Sales business.Accountable for the leadership of Insurance Coaches, responsible for skills capability uplift.Successful development and implementation of business incentive schemes.

• Finance and Insurance Specialist - Direct Sales

  • May 2002 - Dec 2002

  Accountable for converting customer asset finance enquiries into settled transactions, through the offering of quotations and completing finance applications. Accountable for key portfolio management of external stakeholders, internal stakeholders and customers.



Allianz Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• Insurance Specialist - Sales

  • Oct 2001 - Apr 2002

  Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. Client escalation management relating to underwriting guidelines, technical endorsement adjustments and cancellations. Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. Client escalation management relating to underwriting guidelines, technical endorsement adjustments and cancellations.



CGU Insurance

• Australia
• Insurance
• 700 & Above Employee

• Insurance Specialist - Sales

  • Feb 2001 - Sep 2001

  Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention.



FUJIFILM Business Innovation Australia

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• State Account Representative

  • Sep 2000 - Jan 2001

  Accountable for assessment of state wide market trends and consumer insights. Key negotiator with client group to maximise business growth and potential. Driver of increased customer satisfaction, revenue and increased penetration of product range through solution selling.

• Acquisition Specialist - Sales

  • Jun 2000 - Sep 2000

  Accountable for the establishment of a new client base in South Australia. Success driven by environmental analytics and research, targeted sales management and business acquisition practices.



RAC WA

• Australia
• Consumer Services
• 700 & Above Employee

• Insurance Specialist - Sales

  • Nov 1999 - May 2000

  Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. Capability assessment and learning intervention specialist, resulting in state wide sales training initiatives. Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. Capability assessment and learning intervention specialist, resulting in state wide sales training initiatives.



AAMI

• Insurance
• 200 - 300 Employee

• Insurance Specialist - Sales

  • Aug 1997 - Oct 1999

  Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. National coach and training implementation, increasing the capability of Sales Centres across Australia. Accountable for driving the success of the General Insurance portfolio through acquisition, servicing and retention. National coach and training implementation, increasing the capability of Sales Centres across Australia.