Experience

WestLake Escrow Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Escrow Officer

  • Jun 2022 - Present



Lawyer's Title Company

• United States
• Financial Services
• 700 & Above Employee

• Office/Escrow Assistant

  • May 2012 - Sep 2023

   Type professional reports and correspondents for business purposes  Research information from a variety of sources in order to prepare reports  Handle sensitive and confidential information  File records, correspondents, reports and business forms  Balance and reconcile banking while  Handle credit card payments and wire transfers  Maintain company procedures and policies while providing general information to the public.  Keep accurate financial data within files  Provide training to employees  Review timekeeping reports for payroll purposes  Observe and review process requests for payment  Perform Administrative job duties as required  Create simple spreadsheets and enter data into computer records. Responsible for running a refinance desk Maintain professional business relationships with brokers and lenders Process/authorized checks and wires, Process files Research liens, unsecured loans, judgments and any other items that are needed in order to close a file smoothly Assist Escrow Officer with processing sales/commercial files Take on co-workers work load when on vacation /sick, Multitask between Assistant, Receptionist and Office Support. Responsible for scheduling appointments and conference rooms Maintain office and storage supplies Operate a variety of office equipment (fax, copier, scanner, printer, postage machine, typewriter and computer) Sort and file incoming mail, prepare outgoing mail, maintain postage machine Input data in computer system Work with simple spreadsheets Maintained accurate records, Knowledge in Microsoft Suite, iClosings, Smartview and DocuSign. Show less



AppleOne/PCV Murcor

• Pomona, California

• Customer Service Representative

  • Jul 2011 - Apr 2012

  Updated employee reports and files Input data into Excel to compute average amount of sales and average number of clients Performed clerical duties involving revisions on client portfolios, memorandums and documentations Asked questions and made split second decisions Completed tasks using Microsoft Office programs for department needs Provided excellent Customer Service in person and over the phone Demonstrated ability to resolve problems and remove barriers to problem resolution Maintained accurate data onto spreadsheets while constantly updating reports for upper management Demonstrated ability to influence people to follow company policies and procedures. Detail oriented and able to think on my feet while making sure accurate information was received Show less



Lawyers Title Insurance Co

• Glendora, California

• Receptionist/Office Support/Assistant

  • Jul 2004 - May 2011

  Responsible for scheduling appointments, maintained office and storage supplies, organized supplies, ordered supplies for office, operated a variety of office equipment, maintained office equipment, sorted and filed incoming mail, prepared outgoing mail, maintained postage machine, boxed files for outgoing storage of 25lbs, answered and transferred a 7 line telephone system, took accurate messages, greeted clients, input data in computer system, filing, typed documents and letters at 50 wpm, ran front desk, opened and closed office, maintained accurate records, responsible for running a refinance desk, opening and closing files, processed and authorized checks and wires, processed files, ordered demands and insurance, assisted Escrow Officer with sale files, took on co-workers work load when on vacation /sick, multitasked between Assistant, Receptionist and Office Support Show less



Remax Masters

• Real Estate
• 100 - 200 Employee

• Receptionist

  • Jan 2004 - Jul 2004

   Maintained relationships with agents and clients  Handled complaints and concerns in a sensitive way  Demonstrated ability to influence people to follow company policies and procedures  Assisted public with concerns about real estate transactions  Maintained office supplies, office equipment, sorted and filed incoming/outgoing mail.  Administered and maintained Fed Ex Account Kept record of current listing on spreadsheets Maintaining accurate records Scheduling appointments Assisted the public Followed office policies and procedures Maintained an office on my own and assisted real estate agents. Show less