Founder & CEO

• Oct 2015 - Present

Rosewood Inc. is dedicated to helping small/medium businesses primarily in the health & wellness, fitness and eco-friendly industries. We are also a Registered Supplier with the AGCO for our Catch the Ace Fundraising Solution for registered charities. Rosewood acts as a virtual marketing department for small-medium sized businesses. Because we are a virtual company, we have expanded our reach across North America, with a special focus on Toronto, Vancouver and New York. Rosewood's founder, Deanna Simone, was raised by an entrepreneurial family and chose this niche because she wanted to support small business professionals. "Our focus will always be supporting local small businesses. Small businesses often don't have the same access to online marketing resources that larger companies do, and we know small businesses can make such a difference in their communities. Our passion is supporting communities that encourage healthy people with healthy minds and healthy bodies", Deanna says. As a result of many year's experience in promotional marketing, retail management, account management, project management, operations management, IT, branding and web design, Deanna can translate technical aspects into terms business owners can understand and apply. Our dedicated account managers work one-on-one to grow your online presence and increase marketing ROI. Rosewood provides professional solutions for: - Web Design - Graphic Design - Branding & Logo Design - Search Engine Optimization (SEO) - Google Ads & Search Engine Marketing (SEM) - Social Media Marketing & Management - Content Creation, Proof Reading & Editing - Online Strategies Consulting - Blog & Newsletter Publications - Training & Consulting If you are looking for a team to help guide your business to reach more people and build your online presence, you’ve come to the right place. Rosewood is dedicated to you and your business, helping you extend your reach so more people can benefit from your services. Show less

President & Small Business Marketing Expert

• Oct 2018 - Present

Corporate Operations Manager

• May 2014 - 2016

My core responsibilities include all aspects of Business Planning: - Budgeting - Marketing (Physical and Online) - Social Media - Networking - Managing the Website - Graphic Design - Running Sales Campaigns - Reviewing & Writing Policies - Accounts Payable & Receivable - Office Management My experience in the IT Services industry has provided me with the necessary knowledge and experience to implement unique marketing strategies through online means. My many years in the Customer Service field has prepared me to address the needs of clients and what drives them to choose their service providers. I planned and executed a complete re-vamping of Simone Performance's online presence including all Social Media streams and a total overhaul of their website. This has already resulted in increased online visibility and increased online referrals. I am proud to be able to join the family business, and hope to make it an even more profitable and reputable local business in the Newmarket and York Region areas. Show less

VP - Projects Director

• Jan 2015 - May 2015

I successfully rebranded Computer Troubleshooters (a franchise) into its own entity: Encompass BT. Encompass BT is committed to following a proactive approach to our customers IT process, which reduces outages, interruptions and employee down time, ultimately helping the overall productivity of their business. We offer professional technology solutions and support for organizations and the people who run them – empowering and giving them peace of mind to focus on their core business. Account Management Services: I provided Account Management Services to over 50 Companies/Clients and approximately 300 end-users. I frequently made onsite visits to keep in touch with the Client Account Heads. Project Management: In addition to Account Management Services, I also managed all major projects planning, implementation and follow-ups for the organization. This included planning and budgeting with the client, coordinating purchases, dispatching technicians, real-time updates, and follow-up with clients once completed. I stayed on top of all projects from beginning until well past the end. Technical Services: I assisted in Providing Level 1 Support of issues such as: Websites, Microsoft Applications, Office365 Administration, Basic User Issues, Printer/Scanner Issues, etc. I helped build and manage WordPress sites during this time also. Show less

Director of Operations

• Mar 2012 - Feb 2015

From Business Planning and Marketing to Human Resources and Accounting, I had a hand in everything at Computer Troubleshooters. I ensured that our clients were more than satisfied with our services, and that our staff were happy during the process. Marketing - I helped build our brand by combining all methods of marketing ranging from online, social media, SEO to flyers and print media advertisements. Website - I built and maintained their WordPress website Account Manager - I was a dedicated account manager to over 30 clients ranging in size from 1-25 employees. Included taking tickets, onsite visits, and ensuring customer satisfaction. Accounting - I handled the budgets, AP/AR, and Payroll with the help of our part-time Accountant Dispatch - I ensured all staff are working to serve our clients effectively and efficiently. Coordinating onsite visits from technicians were timely and followed up with clients afterward to ensure satisfaction was met. Project Management: I assisted in all aspects of project management from planning/budgeting, to purchasing, dispatching resources for implementation, then following up to ensure the project was completed satisfactorily. My role was well-rounded and provided ample learning experience in all facets of small-business operations, management and marketing. Show less

Promotional Marketing Specialist

• Mar 2012 - Dec 2012

I inspired clients with new and classic solutions to their branding/marketing/promotional needs to boost their brand recognition. I went above and beyond to make sure the right company was represented by the right products in quality, style and cost-effectiveness. I also handled the accounting side of WestPine Promotions. Responsibilities Included: - Accounts Payable & Receivable - Canvassing for new opportunities - Preparing Focused Promotional Marketing Campaigns for Clients - Preparing Quotes - Customer Service - Graphic Design using Adobe Illustrator Show less

Head Cashier Manager

• Apr 2010 - Mar 2012

Key Holder, Trained all new employees on company policies and procedures including: sales associates, cashiers, assistant managers. Provided excellent customer service, managed up to 10 cashiers at once, key holder for POS and petty cash, emailed head office the sales totals, managed registers and terminals, went on bank runs, managed cash deposits. Key Holder, Trained all new employees on company policies and procedures including: sales associates, cashiers, assistant managers. Provided excellent customer service, managed up to 10 cashiers at once, key holder for POS and petty cash, emailed head office the sales totals, managed registers and terminals, went on bank runs, managed cash deposits.

Administrative Assistant

• Jul 2005 - Aug 2007

This opportunity started as an after-school job throughout high school and led to full-time summer employment. I worked closely with the business owner and performed a range of administrative tasks. Responsibilities included: - Key Holder - Accounts Payable - Accounts Receivable - Preparing Quotes - Brainstorming on Niche Campaigns - Assembling Promotional Marketing Campaigns - Customer Service This opportunity started as an after-school job throughout high school and led to full-time summer employment. I worked closely with the business owner and performed a range of administrative tasks. Responsibilities included: - Key Holder - Accounts Payable - Accounts Receivable - Preparing Quotes - Brainstorming on Niche Campaigns - Assembling Promotional Marketing Campaigns - Customer Service