Deanna Jenks

Practice Manager at GEORGIA OUTREACH, LLC
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Credentials

  • FIrst Aid Certification
    -
    Jul, 2016
    - Nov, 2024

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Practice Manager
      • Apr 2018 - Present

      office manager. office manager.

    • Office Manager
      • Aug 2016 - Apr 2018

      Register new students and provide parents will all information needed in enrolling their child. In charge of receiving payments, documentation, receipt records. In charge of infant part of food program. Understanding GA CAPs program and assisting with monthly planning and newsletter for the school. Register new students and provide parents will all information needed in enrolling their child. In charge of receiving payments, documentation, receipt records. In charge of infant part of food program. Understanding GA CAPs program and assisting with monthly planning and newsletter for the school.

    • Retail Groceries
    • 700 & Above Employee
    • Service Area Manager
      • Jul 2011 - Mar 2016

      • Promoted to Service Area Manager within 6 month of new company. • Manager in charge of recruiting, hiring, orientation of new employees, and continuous front end training for customer service and all other departments • Responsible for outstanding customer service of all front end associates. • Timely processing and completing of store accounting operations in compliance with company policy and safeguarding company assets. • In the absence of the store management, was ready and able to assume the responsibilities of overseeing front-end operations as part of regular duties. • Addressing customer issues/ complaints immediately and resolve to the full satisfaction. • Lead in scheduling for over 15 employees for front end customer service. • Lead all associates by example and manage front end reports to control stock loss and shrink.

  • Donna Hammontree LCSW
    • Savannah, Georgia Area
    • Administrative Assistant
      • Jul 2012 - Oct 2014

      • Responsible for filing and adding new patients and updating older patients to Electronic Medical Records and filing system. • Billing, coding, and adding in payment received along with payment discrepancies. • Faxing and calling to verify insurance for all new patients • Obtaining updates and approvals on insurance changes for current patients as needed. • Maintaining and keeping an active patients list. • Responsible for filing and adding new patients and updating older patients to Electronic Medical Records and filing system. • Billing, coding, and adding in payment received along with payment discrepancies. • Faxing and calling to verify insurance for all new patients • Obtaining updates and approvals on insurance changes for current patients as needed. • Maintaining and keeping an active patients list.

    • United States
    • Insurance
    • 700 & Above Employee
    • Glass Claim Representive
      • Jan 2011 - Jun 2012

      • Received 100% customer service interaction • Received incoming calls from existing customers and gather pertinent information to process the claim. • Review customer insurance policy to make sure glass is covered • Ensure correct payment on claims as well as customer satisfaction, educate customers on glass repair and replacement. • Assist other departments as needed and maintain customer satisfaction by providing friendly and Professional service. • Received 100% customer service interaction • Received incoming calls from existing customers and gather pertinent information to process the claim. • Review customer insurance policy to make sure glass is covered • Ensure correct payment on claims as well as customer satisfaction, educate customers on glass repair and replacement. • Assist other departments as needed and maintain customer satisfaction by providing friendly and Professional service.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Aug 2005 - Feb 2011

      • Assist the Store Manager in managing the store to ensure positive customer service experiences • Drive profitable top-line sales growth. • Able to take ownership of division responsibilities in areas such as driving the store's visual execution, attracting, hiring, training, and developing all levels of associates. • Managing the backroom processes and reducing shrink. • Ensures the customers have consistent quality experiences in the store. • Play a key role in coaching, motivating associates, and helping the goal awareness.

    • United States
    • Retail
    • 1 - 100 Employee
    • Bookkeeper
      • May 1998 - Aug 2004

      • Responsible for outstanding customer service and making sure front end associates are providing exceptional customer service. • Maintaining accurate tracking of invoices, pay-outs, and charges. • In the absence of management, ready and able to assume the responsibilities of overseeing frontend operations as if part of regular duties • In charge of keeping track of Lottery, Western Union, Money Orders, and Check Cashing. • Responsible for outstanding customer service and making sure front end associates are providing exceptional customer service. • Maintaining accurate tracking of invoices, pay-outs, and charges. • In the absence of management, ready and able to assume the responsibilities of overseeing frontend operations as if part of regular duties • In charge of keeping track of Lottery, Western Union, Money Orders, and Check Cashing.

Education

  • University of Phoenix
    Bachelor's of Science, Health Management
    2013 - 2014
  • University of Phoenix
    Associate of Arts (A.A.), Health/Health Care Administration/Management
    2011 - 2013

Community

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