Experience

Computational Physics, Inc.

• United States
• Research Services
• 1 - 100 Employee

• HR/Payroll Manager

  • Sep 2018 - Present



PNI•HCM

• United States
• Human Resources Services
• 1 - 100 Employee

• HCM Implementation Specialist

  • Jan 2017 - Sep 2018



TriNet

• United States
• Human Resources Services
• 700 & Above Employee

• Account Manager, Client Services

  • Oct 2014 - Aug 2016

  Account Manager, Client Services • Manage a multi-client portfolio with average annual service fee revenue of $2.4M. • Craft solutions to accommodate clients’ business needs and ensure they meet desired business results in a timely effective manner. • Mobilize resource expertise and capacity to develop and deliver integrated human resource (HR) operational solutions. • Analyzes client’s business model, audit client’s business processes/pay practices and develop an HR operational account plan. • Provide guidance to client leadership, focusing on both short and long-term strategies. • Conducts cost/benefit analyses for executives in order to convey cost implications and develop strategies for retaining and expanding HR operational services. • Communicates with internal customers and clients on status of open issues, payroll, and contract status. • Provides client training and acts as a continuous resource relating to day-to-day account management. Show less



Northgate Arinso Employer Services

• Reno, Nevada Area (Remote)

• Senior Project Manager

  • Aug 2013 - May 2014

  Senior Project Manager • Responsible for creation, implementation, management and oversight of the project plan and related deliverables. • Conducted review and analysis of budget vs. utilization of projects. • Communicated with internal customers, clients and 3rd party auditors on project status, risks and deliverables. • Ensured plan deliverables were established and met within budget. • Successfully managed the implementation of annual benefits enrollment project for numerous client accounts. • Led successful year-end payroll processing for multiple accounts. • Oversaw all aspects of client projects to ensure quality, service, and project deliverables. Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Program Director/Project Manager

  • Jan 2011 - May 2013

  • Overall program management and implementation of all facets of the program implementation including H&W, Payroll, Vendor relations, reporting and compliance. • Responsible for oversight of operational readiness for go live activities. • Implement a standardized best practice infrastructure and single point of contact, and a scalable platform that offers intuitive ESS/MSS/IVR functionality for in-scope Employee Service Center support services. • Project/Program Management • Assist with training and creation of training materials as needed for successful go live. • Complete budget analysis and risk analysis to forecast potential delays to implementation. • Demonstrated success on implementation of new systems and process improvements. Show less



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Benefit Consultant

  • 2005 - 2011

  •• Managed and distributed complex information to a wide variety of constituents. • Collaborated with internal and external stakeholders. • Prepared, reviewed and edited employer certificates, contracts and employee benefit booklets in accordance with corporate standards and legislative mandates. • Ensured benefits were accurately mapped for compliance with legislative requirements. • Executed risk assessment to reduce liability for both the organization and client. • Utilized best practices and available resources. • Served as a member of the implementation team for both system enhancements and user acceptance testing. Ensured enhancements met company and constituent requirements. Show less



PacificCare Health Systems

• Cypress, CA

• Project Manager

  • 1996 - 2004

  Project Manager, Network Management/Provider Operations • Directed and managed multiple enterprise-wide projects. • Developed and enhanced relationships within network management staff across 8 states. • Provided leadership, oversight and guidance to the project team. • Ensured client expectations were exceeded, timely and within budget. • Developed an organization-wide “best practice” template for the creation of provider policy and procedure manuals. • Reviewed, revised and approved regional policy and procedures manual to ensure compliance with state, federal, and internal requirements. Show less