Dean Morters

Presales Consultant - Account Manager at Tango Technology Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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5.0

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Hanna Burke

Ive known and worked with Dean for a long time in roles from Pre-sales to IT Management. I can recommend Dean as very competent in each of those roles and as someone who will work extremely hard for the business. Dean is a very supportive team leader and is always looking for ways to improve productivity, streamline process and support the people working for him.

Geoff Watkins

In working with Dean over the past 7+ years, I have come to appreciate his dedication to his team first and foremost. In addition, having been privileged to become a virtual member of his team, I was able to witness first hand Dean's drive to improve processes within the organization to both improve the workload on team members as well as increase client satisfaction through rapid response. I certainly noticed the change in responsibilities within Dean's team under his tenure as well as the professionalism with which they approached all situations.

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Credentials

  • Provide First Aid Course - HLTAID003
    SECTA Training Academy
    Oct, 2016
    - Nov, 2024
  • Contract Management
    Australian Institute of Management
  • Getting to Yes
    CMA Learning Group
  • ITIL v3 Foundation Certificate in IT Service Management
    DDLS
  • Make a Presentation - BSBCMM401A
    PARASOL EMT
  • Manage conflict through negotiation - CPPSEC3002A
    SECTA Training Academy
  • Managing Vendor Partnerships
    DDLS
  • Provide work skill instruction - TAEDEL301
    PARASOL EMT
  • The New Supervisor
    Australian Institute of Management

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Presales Consultant - Account Manager
      • May 2019 - Present

      • Source and quote on hosted and server sales specifications in financial services industry • Expertly managing and build on customer relationships • Attending customer monthly meetings to report on service delivery • Conduct Incident management reporting to clients • Provide vendor management utilising negotiation skills to source from preferred suppliers • Source and quote on hosted and server sales specifications in financial services industry • Expertly managing and build on customer relationships • Attending customer monthly meetings to report on service delivery • Conduct Incident management reporting to clients • Provide vendor management utilising negotiation skills to source from preferred suppliers

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Presales Consultant
      • Sep 2018 - Apr 2019

      • Supporting the Sales team to source pricing on hosted and server sales opportunities in specialist medical sector • Developing vendor relationships to gain higher partnership levels. • Ensuring all opportunities are forecast and stock levels are adequate to fill sales orders. . • Supporting the Sales team to source pricing on hosted and server sales opportunities in specialist medical sector • Developing vendor relationships to gain higher partnership levels. • Ensuring all opportunities are forecast and stock levels are adequate to fill sales orders. .

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Procurement Specialist
      • Apr 2018 - Sep 2018

      • Working in collaboration with the Technical Account Managers and Presales team to source bid pricing on hardware and software for tender opportunities. • Creating and revising quotes, and ensuring all opportunities are logged and tracked in CRM package • Working in collaboration with the Technical Account Managers and Presales team to source bid pricing on hardware and software for tender opportunities. • Creating and revising quotes, and ensuring all opportunities are logged and tracked in CRM package

    • Australia
    • Wholesale
    • 100 - 200 Employee
    • NSW / ACT Solution Sales Specialist
      • Aug 2017 - Feb 2018

      Identify additional opportunities and feed this information back to Sales Manager. Working closely with the sales team and Subject Matter Experts to make sure the solutions proposed are saleable, commercially viable and meet our clients expectations. While displaying strong interpersonal skills to work in teams and interact frequently with customers, suppliers and internal staff in order to determine stated and unstated requirements. Conduct regular project review meetings with the client and identify additional opportunities and feed this information back to the State Sales manager Show less

    • APAC Control Room Security Officer
      • Nov 2016 - Jul 2017

      As a member of the Global Security division is responsible for the management of security programs and services across the APAC region. As a member of the Global Security division is responsible for the management of security programs and services across the APAC region.

    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • National Presales Manager
      • Jan 2012 - Oct 2015

      As the National Presales Manager I am accountable for the vendor management, design of technical solutions and scoping of Professional Services and Managed Services for clients. I am further responsible for the professional development and management of a team of Presales Specialists and Presales Consultants and as an escalation point within the business by sales teams and other business units.Working systematically with key stakeholders to understand their high level requirements and finding a balance between business, user and technical priorities to conceptualise, scope and implement appropriate approaches and solutions. Show less

    • National Presales Team Leader
      • Jul 2011 - Jan 2012

      Working within the sales process in a technical services capacity to meet pre-sales customer requirements. Responsible for the development of solutions in Data Centre, Networking, Wireless ,and Unified Communications and, assisting with the establishment and management of valued relationships with vendors and suppliers. Managed day to day team operation and acted as central escalation point. Staff Responsibility - 2 direct reports

    • National Presales Specialist
      • Nov 2005 - Jul 2011

      I provide pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current network and system capabilities and ensuring technical solutions that will accomplish the client's and Dimension Data’s objectives

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Team Leader Engineering Support
      • May 2002 - Nov 2005

      Management of client helpline maintaining timely resolution of reported issues including escalation to application developers whilst ensuring high levels of customer satisfaction. Analysis of customer’s call routing , IVR, and Contact Centre requirements and detailed knowledge of interfacing NEC PABX and Cisco Call Manager contact centre environments. Including the detailed design, hardware and software recommendations, operating system and software installation, software configuration with consequent design of a tailored solution. Show less

    • Professional Services Engineer
      • Mar 1995 - Sep 2001

      Design, implementation and break fix of integrated voice and data networks in Airline, Automotive, Gas and Oil, Health, and Mining industries. Design, implementation and break fix of integrated voice and data networks in Airline, Automotive, Gas and Oil, Health, and Mining industries.

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