Chief Medical Officer

• Sep 2021 - Present

Assistant Professor of Physical Medicine and Rehabilitation

• Jun 2014 - Present

FACHE

• Apr 2016 - Present

Currently serve as Chair, Clinical Executive Committee for the Army Regent. Also serve as Secretary, Southwest Healthcare Executives Association Currently serve as Chair, Clinical Executive Committee for the Army Regent. Also serve as Secretary, Southwest Healthcare Executives Association

Physician

• May 1999 - Oct 2021

Chief Of Staff/Deputy Commanding Officer

• Jan 2020 - Sep 2021

Responsible for the day-to-day operations for an Army Medical Center with the charge to maintain the health and welfare of more than 4,000 staff and providing healthcare to more than 100,000 covered lives and the execution of a $337 million operating budget. Led operations for a 109 Bed, 700,000 square foot tertiary care teaching Hospital, two Community-Based Medical Homes, a Primary Care Medical Home, and two other outlying clinics, a Soldier Recovery Unit and various other health and welfare activities, as well as a robust clinical research program. Evaluates and improves partnerships with third party insurers and local leaders to improve health care services for our covered lives, to include serving as the primary access to emergency, specialty and surgical services for 70,000 Veterans.Additionally, assigned as the interim Chief Medical Officer from January through April 2020, continuing my previous responsibility for all aspects of clinical care.Accomplishments:-With the sudden arrival of COVID-19, led clinical and administrative lanes to quickly develop multiple strategies to improve patient and staff safety and preserve resources.-Led CFO in developing a COVID 19 budgeting plan to support administrative, clinical and readiness plans of WBAMC. Presented to CEO, Army Medical Command with commendatory comments of content and presentation quality.-Coordinated senior executive team to review existing strategy and cost saving opportunities; new priority of work and business plan adjusted to reduce spend by 3%.-Supervised the Public Affairs Officer's development of a monthly series of Social Injustice and Racial Equity Town Halls. These have been very well attended and received throughout the organization.-Improved mentoring and coaching of direct and second-level reports by requiring performance plan improvement using quantification and ensuring standards are tied to critical aspects of an employee's role. Show less

Chief Medical Officer

• Oct 2018 - Apr 2020

Chief Medical Officer, president of the medical staff, and senior medical advisor of an Army Medical Center with multiple GME programs and over 1500 medical staff. Responsible for the execution of high-quality and cost-efficient medical care. Oversee credentialing and compliance with Medical Staff Bylaws, policies and procedures, committee procedures, and licensure and accreditation guidance. Work with and mentor physicians and medical staff to improve performance by fostering a culture of collaboration and trust to improve patient outcomes and medical staff workplace satisfaction. Serve as a member of the hospital executive team, collaborating with other physician executives and senior leaders to develop and expand services, recruit physicians, and provide clinical guidance for safe and excellent medical care. Accomplishments: After inheriting a preliminary denial of accreditation, within a year of arriving, led the WBAMC team to a commendable TJC accreditation with no high-risk findings and the TJC surveyors noting several best practices. Transformed the clinical oversight process to quickly assess WBAMC’s compliance with TJC standards, which also signaled to WBAMC personnel, the emphasis on TJC compliance. This contributed to rapidly improving the quality and safety culture in the organization. As Chair, Credentials Committee and Medical Staff Executive Committee (MSEC), completely overhauled the Peer Review process to ensure WBAMC had a good understanding of the performance of every provider in every venue of care. This resulted in zero findings and a citation of “best practice” during the Medical Staff review portion of the TJC survey. In this setting of improved quality and safety, increased the outpatient patient satisfaction to over 94%, an increase of almost 10%. Increased the inpatient satisfaction to 76%, an increase of over 5%. Show less

Department Chair

• Apr 2015 - Sep 2018

As Chief, Physical Medicine and Rehabilitation Service and a musculoskeletal, pain management, and rehabilitation clinician at a Level one trauma medical center, responsible for ensuring the delivery of quality, cost-effective, and compassionate care to approximately 250,000 covered-lives. Clinical responsibilities include providing comprehensive evaluation and management of patients with musculoskeletal or pain conditions and neuromuscular diseases, providing outpatient electrodiagnostic studies, and providing advanced interventional pain management. Inpatient responsibilities include providing coverage for inpatient consultation and inpatient electrodiagnostic studies. Actively support the graduate medical education program of rotating medical students and residents.Accomplishments:Upon arrival, fully reviewed business and clinical practices. Quickly developed clinical templates which increased efficiency and productivity, as well as the rate of chart closure.Selected by the hospital CEO to chair the Impaired Personnel Committee and completely revamped the processes to balance the equities of the enrolled personnel and the organization.Established a musculoskeletal teaching series for primary care providers. Show less

Chief, Physical Medicine and Rehabilitation Service

• Aug 2011 - Apr 2015

As Chief, Physical Medicine and Rehabilitation Service and a musculoskeletal, pain management, and rehabilitation clinician at a Level one trauma medical center, responsible for ensuring the delivery of quality, cost-effective, and compassionate care to approximately 250,000 covered-lives. Clinical responsibilities include providing comprehensive evaluation and management of patients with musculoskeletal or pain conditions and neuromuscular diseases, providing outpatient electrodiagnostic studies, and providing advanced interventional pain management. Inpatient responsibilities include providing coverage for inpatient consultation and inpatient electrodiagnostic studies. Actively support the graduate medical education program of rotating medical students and residents.Accomplishments:Upon arrival, fully reviewed business and clinical practices. Quickly developed clinical templates which increased efficiency and productivity, as well as the rate of chart closure.Selected by the hospital CEO to chair the Impaired Personnel Committee and completely revamped the processes to balance the equities of the enrolled personnel and the organization.Established a musculoskeletal teaching series for primary care providers. Show less

Consultant to The Army Surgeon General (Physical Medicine and Rehabilitation)

• Jul 2012 - Jul 2018

Responsibilities: Senior Physical Medicine and Rehabilitation physician leading the training, professional development and talent management for 35 residency trained Physical Medicine and Rehabilitation physicians and 15-20 residents-in-training. Aligned skill sets with requirements across the Army. Strengthened Army readiness by aligning the right physicians with clinical and operational requirements. Served as Special Advisor to the Army Surgeon General for the development and execution of clinical and operational policies and programs in support of physical medicine and rehabilitation programs. Chaired the Army Physical Medicine and Rehabilitation Residency Advisory Committees and contributed to joint service policy working groups. Show less