Senior Director Of Operations

• May 2020 - Present

Consult with senior living operators on dining, sales & marketing and community operations. Serve as Interim Executive Director and oversees the daily operations of senior living communities. Temporarily take the helm of a community to assist the regional team and on-site team to address important system and capacity issues and lay the groundwork for the permanent Executive Directors success. Managed all aspects of sales and marketing efforts for the communities with the goal to grow revenue and maintain established occupancy goals. Specific responsibilities include strategic and long-range planning, identifying appropriate advertising opportunities, collateral needs, coordination of lead generating events, community outreach to establish referral relationships and others task necessary to meet overall marketing and sales objectives to meet or exceed occupancy goals. Show less

Supervisor/ Caseworker III

• Dec 2021 - Jun 2022

Emergency Rental Assistance Program Emergency Rental Assistance Program

Executive Director

• May 2019 - May 2020

Executive Director

• May 2018 - Apr 2019

Responsible for the professional and efficient operation of the community and all programs affecting the health and well-being of residents.Responsible for the overall day-to-day facility operations, budget, human resources, marketing, and public relations.Directly supervises members of the management team and through them indirectly supervises line staff.

Interim Executive Director

• May 2018 - May 2018

Assisted Living Administrator (Resident Director)

• Dec 2017 - Apr 2018

Responsible for the daily operations of the Independent Living, Assisted Living and Memory Care. Responsible for the daily operations of the Independent Living, Assisted Living and Memory Care.

VP/Corp. Dir. of Sales and Food & Beverage

• Feb 2006 - May 2017

Drove efforts planning and executing specialized food service operations for healthcare and senior living sectors. Collaborated closely with nutritionists’ and other specialists in determining patient / resident requirements and limitations. Designed menus for patient service, café and catered events. Ensured high level of sanitation critical to client wellness. Managed 15 corporate food services accounts. Traveled extensively to each location to provide key assistance and guidance to directors and other food service professionals to maximize client satisfaction and achieve profit goals. Supported the acquisition of new clients in areas of bid development, budgeting, scheduling and menu creation.*Trained, supervised, and evaluated a staff of over 65.*Developed standard operating procedures for all F&B departments. *Increased sales, accounts and profits from $756,900 to $2.235million a year.*Set standards and implemented bonus programs for F&B sales staff. Show less

Director Of Dining Services

• Mar 2008 - Aug 2010

Sr. Director of Dining Services

• Nov 2015 - Apr 2016

Glencroft Senior Living is the largest continuing care retirement community (CCRC) in the state of Arizona. With a history of more than 45 years in service, we offer our residents a seamless transition within our 40-acre community. Responsible for overseeing the daily operations of all dining and food & beverage operations on campus for more then 700 residents and 440 employees. Glencroft Senior Living is the largest continuing care retirement community (CCRC) in the state of Arizona. With a history of more than 45 years in service, we offer our residents a seamless transition within our 40-acre community. Responsible for overseeing the daily operations of all dining and food & beverage operations on campus for more then 700 residents and 440 employees.

Corporate Director of Culinary (Company Closed)

• Oct 2014 - Jan 2015

Responsible for overseeing the company’s culinary program. Included the review and implementation of standard menus, the development of the dining services budgets, and the ongoing development and implementation of training programs for dining services in the established and new community care sites. Traveled 50-75% of the time. Responsible for overseeing the company’s culinary program. Included the review and implementation of standard menus, the development of the dining services budgets, and the ongoing development and implementation of training programs for dining services in the established and new community care sites. Traveled 50-75% of the time.

Dining Room Manager

• Aug 2011 - May 2012

Planned, organized, developed, and directed the overall operations of dining service to ensure provision of quality nutritional service in accordance with all laws and regulations. Also implemented, and interpreted the programs, goals, objectives, policies, and procedures of the dining service department. Planned, organized, developed, and directed the overall operations of dining service to ensure provision of quality nutritional service in accordance with all laws and regulations. Also implemented, and interpreted the programs, goals, objectives, policies, and procedures of the dining service department.