Experience

Alobi

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Director

  • Jan 2016 - Mar 2017



WBI

• Senior Consultant

  • May 2015 - Jan 2017



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Development Lead, Professional Services (Enterprise Solutions)

  • 2012 - 2013

  Chicago, Illinois/Ashburn, Virginia 25+ year career in key domestic and global enterprise product development, product management, marketing, deployment and vendor management roles across company’s vast offerings of enterprise and commercial communication, collaboration and IT solutions (wireless, FiOS internet, video, telematics, cloud, security and professional services). Member of specialized, senior strategic product development business unit focused on defining, developing, launching and building Verizon’s… Show more 25+ year career in key domestic and global enterprise product development, product management, marketing, deployment and vendor management roles across company’s vast offerings of enterprise and commercial communication, collaboration and IT solutions (wireless, FiOS internet, video, telematics, cloud, security and professional services). Member of specialized, senior strategic product development business unit focused on defining, developing, launching and building Verizon’s enterprise professional services business unit globally. Directed product management life cycle, including analyzing market and customer trends/needs, pricing, global strategy, marketing, communications, branding, financial analysis and sales strategy/communications. Led teams of commercial, technical and sales resources. Developed strategies to drive new business with new and existing accounts within global sales channels. Sourced, vetted, negotiated contracts and integrated new vendors. Developed and launched standardized professional services offerings targeting small to mid-sized corporate accounts across network assessments, security, managed services, wireless, advanced communications and collaboration. Successfully deployed five separate professional services pillars globally; led global rollout, including training sales teams, communications, pricing, vendor management and short and long range strategic planning. Streamlined professional services sales and deployment processes. Developed and launched sales plans focused on growing accounts, securing new business and product differentiation. Led new product development, commercialization and marketing initiatives in emerging and high growth markets.

• Marketing Lead, Product Launch & Delivery

  • Jan 2012 - 2012

  Chicago, Illinois Strategic marketing, business and commercialization leadership role focused on evaluating and launching new product concepts for global commercial market, as well as directing transition of Verizon wireless products and services into global commercial/enterprise space. Program manager: assembled and led teams of internal technical, marketing and business resources, as well as vendor partners. Developed short and long-range business plans, strategies, marketing programs and forecasts. Executed… Show more Strategic marketing, business and commercialization leadership role focused on evaluating and launching new product concepts for global commercial market, as well as directing transition of Verizon wireless products and services into global commercial/enterprise space. Program manager: assembled and led teams of internal technical, marketing and business resources, as well as vendor partners. Developed short and long-range business plans, strategies, marketing programs and forecasts. Executed extensive market and competitor analyses and outlined ROI for new product concepts. Directed new product engineering and innovation, product development, testing, launch strategies and new program introductions. Led emerging product due diligence to identify global product opportunities and drive business development strategies and market launch to monetize new and existing technologies. Created commercialization models. Executive control for developing technology value proposition leveraging a wide range of sales models, driving international business development and sourcing investments in companies with complementary technologies.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Strategic Sales & Program Consultant (Sales Overlay & Global Engineering)

  • 2005 - 2012

  Chicago, Illinois Managed business strategy and high-level global sales and business development for a $1 billion Strategic Sales Overlay team. Served as technical and marketing SME to global sales team to drive new business in managed services and advanced communication solution sales at the enterprise level. Managed pricing, new proposals, vendor management and forecasting. Program manager leading new business pursuit teams, as well as solution implementation globally. Managed teams of project managers and… Show more Managed business strategy and high-level global sales and business development for a $1 billion Strategic Sales Overlay team. Served as technical and marketing SME to global sales team to drive new business in managed services and advanced communication solution sales at the enterprise level. Managed pricing, new proposals, vendor management and forecasting. Program manager leading new business pursuit teams, as well as solution implementation globally. Managed teams of project managers and technical resources for client deployments. Team consistently outperformed goals in year over year revenue growth globally. Standardized deployment and global account management operations recovering lost revenue. Developed and implemented global pre & post sales strategy, EMEA and APAC advanced sales strategy and led internal process improvements and deployment efficiency initiatives significantly improving implementation lead times. Managed new program/project development, strategic sales and engineering deployments within various practices: Advanced Communications & Network; Transformational Services (Cloud, IT Mobility, Machine to Machine); Contact Center; Project Management; Rapid Delivery; Complex Solutions; Security; Global Sales Enablement; Managed Services. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Acquisition Integration Team

  • 2004 - 2005

  Chicago, Illinois Member of global due diligence and acquisition integration team analyzing all technical, human capital, fiscal, customer and process flows to assist in developing integration plan for WorldCom into Verizon, including headcount management and cultural integration. Supported resolution of organizational culture and process conflicts during integration; analyzed and outlined best practices, headcount strategies and assisted in creating new enterprise architecture, infrastructure, security… Show more Member of global due diligence and acquisition integration team analyzing all technical, human capital, fiscal, customer and process flows to assist in developing integration plan for WorldCom into Verizon, including headcount management and cultural integration. Supported resolution of organizational culture and process conflicts during integration; analyzed and outlined best practices, headcount strategies and assisted in creating new enterprise architecture, infrastructure, security, disaster recovery and risk management procedures without effecting customer and client relations.

• Senior Manager, Strategic Implementation Support

  • 2000 - 2005

  Chicago, Illinois Direct accountability for the management, support, deployment and administration of critical global client deployments. Managed a national team of 15 remote implementation support specialists. Key interface with client business and technical teams; led daily management of professional services and SLAs, as well as new service solution design, proposal, pricing, development and implementation; managed annual contract reviews.



Verizon/MCI

• Senior Technical Service Manager

  • 1998 - 2000

  Chicago, Illinois Managed, trained, coached and developed a team of 20 presales and technical solution specialists managing a full sales cycle: proposals, pricing, contract negotiations and post sales deployments. Managed global enterprise customers in various verticals for all product lines, including MPLS, frame relay, voice services, internet and additional communication solutions.

• Senior Manager/Technical Service Manager, Outsourcing Emerging Products

  • 1993 - 1998

  Chicago, Illinois Managed a team of eight technical resources working within client environments. Directly managed day-to-day relationships with clients (CSC, Perot Systems, EDS). Created contractual agreement documents. Interfaced with client VPs and directors. Member of leadership team for initial analysis of projects; gathered high level requirements, created and delivered proposal and presentation, outlined SOW and financial requirements and negotiated contract. Interfaced between client business… Show more Managed a team of eight technical resources working within client environments. Directly managed day-to-day relationships with clients (CSC, Perot Systems, EDS). Created contractual agreement documents. Interfaced with client VPs and directors. Member of leadership team for initial analysis of projects; gathered high level requirements, created and delivered proposal and presentation, outlined SOW and financial requirements and negotiated contract. Interfaced between client business executives and IT to analyze business requirements and develop and launch solutions supporting core client objectives. Led internal/external project teams, established methodologies, roadmaps, risk, timelines and benchmarks.

• Sales Manager

  • 1992 - 1993

  Chicago, Illinois Led sales team and strategy, including processes, structure, staffing, channels, pipeline management and sales cost budget for all core lines of business. Managed a team of 20 direct reports targeting mid-level accounts throughout the Chicago, Illinois area. Oversaw price and contract negotiation, enterprise account management and multichannel sales strategy.

• Technical Consultant Manager/Manager of Translations/Network Translation Specialist

  • 1983 - 1992



WilTel Communications

• Telecommunications
• 1 - 100 Employee

• Service

  • 1990 - 1993