IT Service Desk Analyst

• Oct 2021 - Present

IT Lead Tech

• Aug 2019 - Oct 2021

Completed a contract in association with United Data Technologies to refresh all DMV and Tag agency technology in Florida. Currently assisting with a contract with Charter schools USA to upgrade their wireless infrastructure Completed a contract in association with United Data Technologies to refresh all DMV and Tag agency technology in Florida. Currently assisting with a contract with Charter schools USA to upgrade their wireless infrastructure

Team Lead

• Jul 2017 - Feb 2020

Advocate for AT&T's prepaid alternative Assist with the promotion and distribution of Cricket products and services Aid clientele with technical troubleshooting and recommendations based off of technical knowledge of phone hardware, software, and industry designs Congregate with a team of other representatives to create and accomplish goals that benefit each other, our clientele Advocate for AT&T's prepaid alternative Assist with the promotion and distribution of Cricket products and services Aid clientele with technical troubleshooting and recommendations based off of technical knowledge of phone hardware, software, and industry designs Congregate with a team of other representatives to create and accomplish goals that benefit each other, our clientele

Leasing Consultant

• Mar 2016 - Jul 2017

*Worked at the front desk assisting residents with various questions, concerns, and requests * Utilized CRM software to assist the company in resident management * Created and managed events to promote resident life * Toured and sold the property to new prospects and potential residents * Managed files and paperwork regarding leases and legal documents * Assisted with repair and renovation of resident apartments and appliance * Helped manage and post on the company’s social media accounts and assisted with creative ways of marketing for the company

Cashier and Overnight Stocker

• Jul 2014 - Mar 2016

* Responsible for manning the cash register and maintain the store * Worked with a team to ensure that the store was taken care of, and that customers were assisted appropriately * Got promoted to stocking crew where I was responsible for replenishing the store quickly and correctly * Had to meet quotas for getting product out in a limited amount of time * Responsible for manning the cash register and maintain the store * Worked with a team to ensure that the store was taken care of, and that customers were assisted appropriately * Got promoted to stocking crew where I was responsible for replenishing the store quickly and correctly * Had to meet quotas for getting product out in a limited amount of time