Deana Steele
Academic Office Manager at Baylor University - Hankamer School of Business- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Credentials
-
CPR/AED/First Aid
American Heart Association | American Stroke AssociationSep, 2015- Oct, 2024 -
General Lines Agent
Texas Department of InsuranceNov, 2011- Oct, 2024 -
Property & Casualty Agent
Texas Department of InsuranceNov, 2011- Oct, 2024 -
Food Handlers License
State of TexasMay, 2017- Oct, 2024
Experience
-
Baylor University - Hankamer School of Business
-
United States
-
Higher Education
-
100 - 200 Employee
-
Academic Office Manager
-
Sep 2017 - Present
Support the mission of Baylor University by providing administrative assistance to the department chair as well as providing administrative support to the departments faculty which also includes frequent interaction with students and guests of the department. • Manage departmental financial resources, which includes monitoring monthly reporting of operating budgets and categorizing and reconciling purchasing card and statements. Approving expenditures and managing departmental accounts payable. • Assist faculty members with administrative matters relating to university-related assignments and projects, including seminars, conferences, and receptions. Handle faculty and guests travel arrangements. • Participate in the development and refinement of fall, spring, and summer class schedules; enter schedules, check audits, and make any changes or corrections needed. • Provide clerical support to faculty members including on-boarding, facility resources, record keeping, department correspondence and support service for PhD. program. • Manage administrative functions of study abroad programs including travel arrangements, expense reports, student enrollments and deposits, coordination with international program office, and student coordination. • Provide administrative support to department chair, including department functions for faculty and students, using software related to class scheduling, hiring, and university reporting requirements. • Compile and provide department reports. • Maintain department website. • Supervise student workers. Develop and maintain a weekly work schedule along with responsibilities. Assign tasks and monitor their performance. Approve student worker time for payroll. Show less
-
-
-
New Life Fitness
-
Tomball, Texas
-
Operations Manager
-
Sep 2015 - Jan 2017
• Maintain high levels of member care throughout all aspects of the gym • Promote and market classes, activities and special events to meet member demand and generate revenue • Manage maintenance, repairs and cleaning of facility • Carry out health and safety checks on equipment and facility ensuring compliance with health and safety regulation • Recruit, train and supervise staff • Purchase equipment and supplies • Maintain retail stock and inventory records • Undertake administrative tasks such as generating reports, processing payroll and scheduling staff Deal with membership inquiries, billing, complaints and emergencies Show less
-
-
-
State Farm
-
United States
-
Insurance
-
700 & Above Employee
-
Customer Service Representative ~ Licensed Property & Casualty Agent
-
Sep 2011 - Nov 2015
•Sell various types of insurance policies to businesses and individuals on behalf of State Farm - personal liability, auto, home, personal articles, business •Perform administrative tasks, such as maintaining records, policy renewals, collections, calculate premiums and establish payment method •Customize insurance programs to suit insured customers, often covering a variety of risks •Ensure that policy requirements are fulfilled with necessary information and the completion of appropriate forms •Interview prospective clients to obtain data about their insurance needs, the physical condition of the property to be insured, and to discuss any existing coverage •Inspect property, examining its general condition, type of construction, age, and other characteristics, to determine risk •Develop clientele by networking to find new customers and generate lists of prospective clients •Explain features, advantages and disadvantages of various policies to promote sale of insurance plans• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries •Maintain communication with underwriters and regional offices to ensure policies are correct and issued in timely manner •Provide conflict resolution between claims office and the insured Show less
-
-
-
Homesulate
-
Construction
-
1 - 100 Employee
-
Director of Sales
-
2010 - 2011
•Develop, organize marketing routes and manage Greater Houston area contacts with builders, remodelers, and other strategic partners •Office to office marketing to the building/construction and related industries •Research advertising opportunities and present to the partners •Schedule appointments for estimates and jobs •Provide customer service and conflict resolution to the homeowner •Budget, plan, organize and work trade shows •Attend association functions. Examples: GHBA, City Chambers of Commerce and independent networking events Show less
-
-
-
Paul Davis USA
-
United States
-
Construction
-
700 & Above Employee
-
Marketing Representative
-
2007 - 2010
•Develop and manage assigned territory with office to office marketing to the insurance industry •Provide customer service and conflict resolution to the homeowner and the insurance agent •Coordinated and hosted continuing education classes for Insurance Agents •Budgeted, planned and organized company events. Examples: holiday events, managers group events, tradeshows and golf tournaments •Attend association functions. Examples: luncheons, meetings, trade shows and golf tournaments •Develop, organize marketing routes and manage Greater Houston area contacts with builders, remodelers, and other strategic partners Show less
-
-
-
Hair Gallery
-
Spring, Texas
-
Salon Manager
-
1998 - 2007
•Manage all appointments and schedules for up to 11 stylists •Organize and implement a daily customer friendly appointment reminder service for all stylists •Served as trainer for all new hires in proper daily salon operations •Handled all bookkeeping for salon and stylists' daily •Scheduled continuing education classes for Stylists as well as keeping up with licensing requirements •Responsible for keeping salon current and up to date with all State mandated requirements •Built, priced and maintained inventory levels of supplies needed for daily salon operation Show less
-
-
Community
