Experience

SOMOS Community Care

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Senior Provider Data Associate

  • Mar 2022 - Present

  Bronx, New York, United States



Fidelis Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Data Analyst II

  • Jul 2020 - Mar 2022

  Queens, New York, United States Manage a variety of tasks and data review processes, maintenance, and updates related to workforce campaigns. Audit and provide evaluations of workflow by identifying outliers and providing recommendations to executives and stakeholders for increased process efficiency. Develop status and trend reports for internal and external business partners. Key Contributions: • Developed daily status reports in order to track efforts for targeted campaign completion dates. • Partnered with the… Show more Manage a variety of tasks and data review processes, maintenance, and updates related to workforce campaigns. Audit and provide evaluations of workflow by identifying outliers and providing recommendations to executives and stakeholders for increased process efficiency. Develop status and trend reports for internal and external business partners. Key Contributions: • Developed daily status reports in order to track efforts for targeted campaign completion dates. • Partnered with the Director of Finance to enhance our trend reporting via the data warehouse to include an accurate account of the ROI for the call center division and identify peak and low periods during campaign outreach for department directors. Show less



WellCare Health Plans

• United States
• Insurance
• 700 & Above Employee

• Reconciliation Analyst

  • Feb 2014 - Jul 2020

  Greater New York City Area Served as the project lead on the development, implementation, and enhancement of reconciliation reports. Established policies and procedures to ensure reporting documents and processes are kept current. Planned and coordinated meetings, off-site events, and team building exercises, researching and selecting vendors/venues, managing budgets, and developing event plans. Key Contributions: • Successfully coordinated and managed the laptop equipment swap and distribution project for Upstate… Show more Served as the project lead on the development, implementation, and enhancement of reconciliation reports. Established policies and procedures to ensure reporting documents and processes are kept current. Planned and coordinated meetings, off-site events, and team building exercises, researching and selecting vendors/venues, managing budgets, and developing event plans. Key Contributions: • Successfully coordinated and managed the laptop equipment swap and distribution project for Upstate and Downstate New York market employees (200), avoiding work delays and loss of information. • Collaborated with the Senior leadership and created a road map that automated production reports and automatic mailers, which lead to a 67% increase in team productivity.

• QA Coordinator

  • Sep 2013 - Feb 2014

  Assessed new member applications for accuracy within Sales and Operations Department. Performed data reconciliation of weekly, monthly, and quarterly production reports for NYC and Upstate Marketing Teams. Prepared all training materials and oversaw onboarding process for new hires and transitioning employees. Key Contributions: • Awarded and recognized by management as a diligent, detail-oriented employee, with a keen eye for errors. Recommended by Director of Sales to manage the data… Show more Assessed new member applications for accuracy within Sales and Operations Department. Performed data reconciliation of weekly, monthly, and quarterly production reports for NYC and Upstate Marketing Teams. Prepared all training materials and oversaw onboarding process for new hires and transitioning employees. Key Contributions: • Awarded and recognized by management as a diligent, detail-oriented employee, with a keen eye for errors. Recommended by Director of Sales to manage the data collection and reconciliation for the New York State Department of Health Child Health Plus audits. All audits were consistently passed with little to no flagged errors. • Assisted on special projects as needed; producing ad hoc reports, project summaries and maintaining risk and issue logs.

• Sales Assistant

  • Sep 2012 - Sep 2013

  New York, NY Analyzed and updated new member health insurance applications as per provided documentation for accuracy and quality assurance. Supported Sales and Enrollment Departments by auditing systems for errors and preparing reports for management to track performance.



Pratt Institute

• United States
• Higher Education
• 700 & Above Employee

• Admissions File Clerk

  • Nov 2010 - Jun 2012

  Greater New York City Area Processed incoming freshman applications and correspondence within the file room Entered and updated applications in the school database Opened, sorted, and distributed office mail Prepared outgoing mail Answered and redirected incoming office calls