Dean Workman, MBA, PMP
Vice President, Partner Success at Indr, Inc- Claim this Profile
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Bio
Tommy Guercio
Dean is an outstanding leader. He quickly takes the initiative to drive ownership on all his accounts. He is the first one to step up and volunteer for additional leadership opportunities and is well respected by his colleagues. His deep knowledge and experience related to project and account management has been absolutely key in helping achieve customer success. Not only would I recommend Dean but I would hire him again in a heartbeat. #GeauxDean!
Pat Clarke
(Dean Workman) personifies the leadership qualities and highest level of professionalism that are developed in, and Americans expect from, the Officer Corps. Trustworthy, Focused, Dedicated to Purpose, People Oriented, Decisive, and Driven to Succeed. Dean is an Achiever who has deservedly earned the greatest respect of his employees, peers and customers. John Pat Clarke G6, 2BN 78DIV
Tommy Guercio
Dean is an outstanding leader. He quickly takes the initiative to drive ownership on all his accounts. He is the first one to step up and volunteer for additional leadership opportunities and is well respected by his colleagues. His deep knowledge and experience related to project and account management has been absolutely key in helping achieve customer success. Not only would I recommend Dean but I would hire him again in a heartbeat. #GeauxDean!
Pat Clarke
(Dean Workman) personifies the leadership qualities and highest level of professionalism that are developed in, and Americans expect from, the Officer Corps. Trustworthy, Focused, Dedicated to Purpose, People Oriented, Decisive, and Driven to Succeed. Dean is an Achiever who has deservedly earned the greatest respect of his employees, peers and customers. John Pat Clarke G6, 2BN 78DIV
Tommy Guercio
Dean is an outstanding leader. He quickly takes the initiative to drive ownership on all his accounts. He is the first one to step up and volunteer for additional leadership opportunities and is well respected by his colleagues. His deep knowledge and experience related to project and account management has been absolutely key in helping achieve customer success. Not only would I recommend Dean but I would hire him again in a heartbeat. #GeauxDean!
Pat Clarke
(Dean Workman) personifies the leadership qualities and highest level of professionalism that are developed in, and Americans expect from, the Officer Corps. Trustworthy, Focused, Dedicated to Purpose, People Oriented, Decisive, and Driven to Succeed. Dean is an Achiever who has deservedly earned the greatest respect of his employees, peers and customers. John Pat Clarke G6, 2BN 78DIV
Tommy Guercio
Dean is an outstanding leader. He quickly takes the initiative to drive ownership on all his accounts. He is the first one to step up and volunteer for additional leadership opportunities and is well respected by his colleagues. His deep knowledge and experience related to project and account management has been absolutely key in helping achieve customer success. Not only would I recommend Dean but I would hire him again in a heartbeat. #GeauxDean!
Pat Clarke
(Dean Workman) personifies the leadership qualities and highest level of professionalism that are developed in, and Americans expect from, the Officer Corps. Trustworthy, Focused, Dedicated to Purpose, People Oriented, Decisive, and Driven to Succeed. Dean is an Achiever who has deservedly earned the greatest respect of his employees, peers and customers. John Pat Clarke G6, 2BN 78DIV
Credentials
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Certified Flight Instructor (CFI)
Federal Aviation Administration -
Certified Flight Instructor - Instrument Airplane (CFII)
Federal Aviation Administration -
Commercial Pilot - Multi Engine Land
Federal Aviation Administration -
Commercial Pilot - Single Engine Land
Federal Aviation Administration -
Project Management Professional (PMP)
Project Management Institute
Experience
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Indr, Inc
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United States
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Software Development
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1 - 100 Employee
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Vice President, Partner Success
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2022 - Present
Leading the Partner Success function for a growing SaaS Software Company that empowers organizations to achieve their digital transformation objectives more efficiently and effectively. Responsible for developing the Partner Enablement and Customer Success functions that link Indr’s offering and product team to its partners and clients. Leading the Partner Success function for a growing SaaS Software Company that empowers organizations to achieve their digital transformation objectives more efficiently and effectively. Responsible for developing the Partner Enablement and Customer Success functions that link Indr’s offering and product team to its partners and clients.
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Anthology Inc
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Book and Periodical Publishing
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1 - 100 Employee
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Sr. Director, Regional Delivery Director, Eastern Region
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2020 - 2022
Ultimately responsible for professional services delivery success, sales support and client satisfaction for engagements in the Eastern Regions of the US and Canada. Directed a team of Program and Project Managers, responsible for managing the implementation of technical solutions. Partnered with key leaders in other regions and functional groups to continually improve execution, quality and time to value. Ultimately responsible for professional services delivery success, sales support and client satisfaction for engagements in the Eastern Regions of the US and Canada. Directed a team of Program and Project Managers, responsible for managing the implementation of technical solutions. Partnered with key leaders in other regions and functional groups to continually improve execution, quality and time to value.
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Unit4
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Software Development
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700 & Above Employee
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Head of Professional Services Project Management, North America
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2017 - 2020
Directing a team of highly-skilled professional Project and Program Managers delivering software integration projects across the US and Canada for a Global firm. Solutions include ERP, Student Management, Travel, and Financial software, encompassing both Software as a Service (SaaS) and Client-Hosted solutions. Directing a team of highly-skilled professional Project and Program Managers delivering software integration projects across the US and Canada for a Global firm. Solutions include ERP, Student Management, Travel, and Financial software, encompassing both Software as a Service (SaaS) and Client-Hosted solutions.
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Citizens Financial Group, Inc.
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Banking
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700 & Above Employee
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Vice President, Business Services Change Execution
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2013 - 2017
As the Head of Business Services Change Execution, created a team of certified Project and Program Managers responsible for managing the organization’s highest priority strategic initiatives. Designed service offerings, implemented a professional services engagement model, created the hiring plan, managed bench-strength against demand, assigned resources by matching capabilities to needs, and applied training to grow available skillsets. Personally managed key strategic programs, and built matrixed program teams including Senior Vice President-level resources from across the enterprise. Planned, launched and staffed PMO's including certified project management staff, portfolio reporting functions, and project portfolio governance.
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Hewlett-Packard
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United States
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Information Technology & Services
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300 - 400 Employee
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Consulting Services Team Leader
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2006 - 2013
Led a team of 20 employees stationed across the U.S. consisting of Project Managers, Business Developers, and Technical Consultants. Responsible for Data Storage Area Network implementations in the Commercial Eastern Region and Federal Government market segments. Maintained close contact with customers to maximize client delight, continuously improve solution delivery and identify new opportunities. Coordinated with sales teams and built relationships with customers to drive new business. Conducted customer success processes to continuously maximize client delight, enhance solution delivery and identify new opportunities. Evaluated business development opportunities and invested the appropriate resources. Managed a portfolio of complex project deliveries to meet business unit revenue targets.
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PJM Interconnection
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United States
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Utilities
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700 & Above Employee
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Program Manager
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2000 - 2006
Trained and mentored teams of Project Managers in project management, resource leveling, methodologies, risk management, communications management, and leadership. Managed multiple complex projects, including telecommunications infrastructure deployment, software development, and process development. Developed, prioritized and budgeted for business unit project portfolios and presented them to corporate governing committees. Trained and mentored teams of Project Managers in project management, resource leveling, methodologies, risk management, communications management, and leadership. Managed multiple complex projects, including telecommunications infrastructure deployment, software development, and process development. Developed, prioritized and budgeted for business unit project portfolios and presented them to corporate governing committees.
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United States Navy
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United States
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Armed Forces
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1 - 100 Employee
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Lieutenant (USN), Surface Warfare Officer, Naval Gunfire Liaison Officer
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1995 - 2000
Managed a staff of 35 directly reporting employees. Led a shift watch organization which oversaw the maneuvering, and safe operation of a $500 million ship with a 300-person crew. Acted as the lead consultant to the commander of an organization of over 1000 personnel on the use of technical resources and naval fire support assets in a high-stress tactical environment. Managed a staff of 35 directly reporting employees. Led a shift watch organization which oversaw the maneuvering, and safe operation of a $500 million ship with a 300-person crew. Acted as the lead consultant to the commander of an organization of over 1000 personnel on the use of technical resources and naval fire support assets in a high-stress tactical environment.
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Education
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1991 - 1995
United States Naval Academy
Bachelor of Science -
2001 - 2005
Drexel University
Master's Degree in Business Administration (MBA)
Community
