Experience

Challenger Business Communications

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Corporate Account Manager

  • May 2008 - Present

  My role at Challenger is to personally manage over 400 corporate accounts for all digital, mobile, land-line and Voip telephony solutions. I deal with medium to large enterprises on a business to business basis, dealing mostly with financial directors or managing directors. I am the sole point of contact for my customers for all billing, maintenance, network coverage and mobile product knowledge. My accounts range from 6 mobile devices to my largest account at 411 devices. I review each account on a quarterly basis to resolve any issues, up sell additional products or services and then I complete a full account review once a year to retain the business and secure my monthly sales figures. I regularly exceed targets with a personal retention rate of over 93%. Time management, organisational skills and the ability to negotiate sales on my own terms are a must in this job role. Show less



European Recruitment Network

• United Kingdom
• Consumer Services

• Recruitment Consultant

  • Jul 2006 - Apr 2008

  As a recruitment consultant my duties involved selling our service to new businesses, maintaining existing client relationships, establishing client needs and expectations (including site visits) using internet based publication advertising. Key Skills: • New business development, through sales calls and attending client visits • Achieving a personal sales target of £10k per month • Negotiation of charge rates and agreeing on going commitment to work • Managing all personal recruitment activity statistics for monthly reviews • Screening new and existing candidates against live vacancies via telephone interview • Assist in advert creation, ensuring conformity to guidelines and policies • Managing the posting of vacancies to the company website and external job boards Show less


Starboard Cruise Services
• United States
• Retail
• 700 & Above Employee
• Sales Manager

  • Nov 2002 - Jul 2006