Dean Sherry
Onboarding Team Lead at Agent Elite, Inc.- Claim this Profile
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Topline Score
Bio
Korrie Wilson
Dean proved essential to the team and contributed significantly to the company's development. Broad-minded team lead - his unique workflow, skills, imagination, and comprehension of change requests made the project a dream. I would recommend him for any project requiring the best client onboarding execution—result-driven, experienced, and efficient team player. Deliver results and move on. That's Dean's way. Dedicated and goal-oriented strategist that cannot overestimate. Dean makes the impossible possible. He learns quickly, and I would not doubt working with Dean again in the future.
Korrie Wilson
Dean proved essential to the team and contributed significantly to the company's development. Broad-minded team lead - his unique workflow, skills, imagination, and comprehension of change requests made the project a dream. I would recommend him for any project requiring the best client onboarding execution—result-driven, experienced, and efficient team player. Deliver results and move on. That's Dean's way. Dedicated and goal-oriented strategist that cannot overestimate. Dean makes the impossible possible. He learns quickly, and I would not doubt working with Dean again in the future.
Korrie Wilson
Dean proved essential to the team and contributed significantly to the company's development. Broad-minded team lead - his unique workflow, skills, imagination, and comprehension of change requests made the project a dream. I would recommend him for any project requiring the best client onboarding execution—result-driven, experienced, and efficient team player. Deliver results and move on. That's Dean's way. Dedicated and goal-oriented strategist that cannot overestimate. Dean makes the impossible possible. He learns quickly, and I would not doubt working with Dean again in the future.
Korrie Wilson
Dean proved essential to the team and contributed significantly to the company's development. Broad-minded team lead - his unique workflow, skills, imagination, and comprehension of change requests made the project a dream. I would recommend him for any project requiring the best client onboarding execution—result-driven, experienced, and efficient team player. Deliver results and move on. That's Dean's way. Dedicated and goal-oriented strategist that cannot overestimate. Dean makes the impossible possible. He learns quickly, and I would not doubt working with Dean again in the future.
Experience
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Agent Elite, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Onboarding Team Lead
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Oct 2020 - Present
● Own and manage customer relationships from the point of sale through successful implementation. ● Develop measurements to help understand the impact of successful implementation. ● Create initiatives that help to drive successful product implementation. ● Help the customer define their needs and manage their timeline toward seeing value. ● Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations. ● Respond to customer emails, chats, and calls regarding implementation. ● Complete video and phone calls to ensure that customers are supported during the onboarding process. ● Create repeatable processes, resources, and frameworks to use when onboarding customers. ● Successfully transfer my customer relationships to a customer success manager after onboarding. ● Directly manage and coach the onboarding team of 12 to 15 representatives on a daily, weekly, and monthly basis.
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Township Of Brick
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United States
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Accounting
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1 - 100 Employee
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Lifeguard Supervisor
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May 2014 - Oct 2020
● Manage, organize, and assist with staff and hiring efforts ● Ensure all safety procedures, rules and regulations are enforced at all times, and train lifeguards ● Prepare staff schedules, manage money, and supervise all staff on site ● Document injuries and saves that happened between our lifeguards and patrons on our beaches. ● Manage, organize, and assist with staff and hiring efforts ● Ensure all safety procedures, rules and regulations are enforced at all times, and train lifeguards ● Prepare staff schedules, manage money, and supervise all staff on site ● Document injuries and saves that happened between our lifeguards and patrons on our beaches.
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Education
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2015 - 2020
Rider University
Bachelor's degree, Sociology
Community
